Jack’s Family Restaurant

  4.0 – 476 reviews   • Fast food restaurant

Social Profile:

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Vernon, Alabama store located at 44745 Alabama 17. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Fast-food chain serving standard American eats such as burgers, fries & milkshakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack's Family Restaurant 35592

Hours

Thursday4:30 AM–10 PM
Friday4:30 AM–11 PM
Saturday4:30 AM–11 PM
Sunday6 AM–10 PM
Monday4:30 AM–10 PM
Tuesday4:30 AM–10 PM
Wednesday4:30 AM–10 PM

Address and Contact Information

Address: 44745 AL-17, Vernon, AL 35592

Phone: (205) 710-0031

Website: https://locations.eatatjacks.com/al/vernon/44745-alabama-17/

Order and Reservations

Order: Order online

eatatjacks.com

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Reviews

K South
Recently, I had a really disappointing experience at Jacks because of an employee named Shay. Her attitude was incredibly rude and disrespectful, which made me feel uncomfortable as a customer. I found myself avoiding the restaurant for a while because it was clear that she lacked any real customer service skills. It was frustrating to think that a place I used to enjoy could be affected by one person’s behavior.

Despite my previous experience, I still find myself going back to Jacks whenever I know that April and Connie are working. These two are absolutely amazing! Their customer service is top-notch, and they always make me feel like part of the family when I walk in. Plus, they whip up the best milkshakes I’ve ever tasted! It’s hard to believe that such a wonderful experience can come from the same restaurant. April and Connie truly embody what Jacks should be all about, and they deserve all the recognition for their hard work and dedication! Thank you APRIL and CONNIE for being such remarkable humans showing how the face of this restaurant should look!!!!
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Jessee Hayes
I’ve actually had like 19 out of my last 20 visits to this Jack’s be everything I had hoped for, and every issue I’ve had was handled quickly. I appreciate all employees who care about their work, it’s noticed even if nobody says thanks. So thank you, keep up the good work.
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Kristy Smith
Went through the drive-thru and the lady taking my order was rude and rushing me along like she didn’t have time to be taking my order, there was no one behind me in the drive-thru, shouldn’t be working with the public if you are going to act that way, then I get up to the window to pay and get my food and instead of putting the food in two separate bags that would fit through my window they pilled everything in one bag so I had to turn my food sideways to get it in my window and green bean juice went everywhere, DO BETTER!
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Lamanda Sandlin
Stood in line for almost 10 minutes . No one even greeted us when we walked in except a lady who just clocked out. Walked up to register to get refill and the manager in a bright red shirt looked at me, turned around never ask if he could help. Finally the girl running the register refilled my drinks.
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Tina Lewis
Food was hot ,fresh , prepared correct. Can’t get much better than that!
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Glenn Butler
Order was available within 10 minutes from time internet order was placed and was exactly as expected.
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Chad Malone
My family and I eat at various Jack’s locations and enjoy it. Specifically breakfast.
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Juana Gutierrez
The staff including the manager is beyond rude and makes you feel unwanted and unwelcome. ALWAYS have to wait on the food to get done. Just pitiful.
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Johnnie Jennings
Perfect. Always visit when we are there. Food delicious. Biscuit and gravy and hamburger great. Need to cut back on the salt on the fries. I don’t eat much salt. But otherwise terrific food.
Update 2/4/2025
Good food fast service. Price reasonable.
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Joshua Jones
All the employees are great and really nice, but owner or whoever are so cheap at this location, they will only give you small water hot with no ice, if you want ice water you have to pay $2.93. It’s more expensive for ice water in a cup than a 20 oz coke in the most expensive gas station in the United States. Sad
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