
CHURCH’S TEXAS CHICKEN® at North Business 281 in Edinburg, TX serves BOLD TEXAS FLAVOR® every day. Enjoy made-from-scratch HONEY-BUTTER BISCUITS™, crispy fried chicken, tenders, and family meals made for sharing. Order ahead, get delivery, or visit your local Church’s®. Real flavor, real rewards—WELCOME TO THE GREAT STATE OF FLAVOR®.
Fast-food chain offering fried chicken, sandwiches, wings & Southern-influenced sides.
Address and Contact Information
Address: 3469 Bus. 281, Edinburg, TX 78541
Phone: (956) 386-0281
Website: https://locations.churchs.com/tx/edinburg/3469-north-business-281
Order and Reservations
Order: Order online
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Reviews
I ordered spicy tenders around 9:00 PM, well before closing time (they close at 11). The shift leader, who referred to herself as the “manager,” clearly did not want to make them and initially blamed it on prep time. She told us the spicy tenders take “12 hours to marinate,” which made no sense for a fast-food restaurant that sells them daily.
When we picked up the order, no one mentioned anything was different. Once we got home and tried them, they were not spicy at all. When I called back, the same shift leader admitted they made them a different way because the “normal way took too long.” That means we were knowingly given something we did not order, without being told.
She made no attempt to fix the issue, refused a refund even though the order was incorrect, and then hung up on me. Extremely rude and unprofessional behavior especially from someone claiming to be a manager (she later admitted she’s just a shift leader).
To make matters worse, multiple employees were wearing AirPods and appeared disengaged the entire time.
I don’t mind waiting or being told the truth before paying but lying, giving the wrong food, refusing to make it right, and hanging up on a customer is unacceptable. Very disappointing experience.
Surely I’m being “punk’d,” I thought to myself as I impatiently ripped open the cardboard coffin of flavorful deep-fried fowl I had been longing for!!
To whom-ever placed this biscuit in my meal…. Well played, good sir!! Well played!! You are a scholar amongst the masses! A champion of the people!!
Both servers I saw looked tired and didn’t seem friendly or welcoming. Every table and seat in the dining area was dirty. There were no napkins, condiments, or cutlery accessible to customers. I had to ask for napkins and mentioned that our table and seats were dirty — instead of helping, the staff just handed me napkins, so I had to clean the area myself while my kids waited to eat.
It’s disappointing to see such a lack of basic cleanliness and customer service, especially when the food quality is actually good. A little more care and professionalism from the staff would go a long way.
And while the service and food is generally OK for a fast food chicken place i have to say I cannot count the times my order was wrong. I will call and they say they will post up name so I can get my next order free. I have NEVER gone back for the free meal because thats not what I’m about. That said … it is expensive to eat chicken. I always pay just under 40 for my order so when I drive home to eat my white meat and legs…I dont want a box full of wings with little to no meat. Especially when I specifically said. NO Wings!
Most of the staff is very friendly and church’s is my favorite chicken So let’s get it together folks.