Discover an unparalleled escape at Boston Cigar Club & Shop, a sophisticated destination where the worlds of premium cigars, exquisite spirits, and gourmet cuisine unite. Explore our extensive selection of fine tobacco in the dedicated cigar shop, boasting its own humidor. Then, unwind in our refined lounge, featuring a separate walk-in humidor, a full bar, and a chef-driven menu, open 7 days per week from 3:00pm – 1:00am. From expertly prepared steaks to gourmet burgers, every dish is crafted to perfection. Experience elevated evenings with vibrant live entertainment and a welcoming social atmosphere.
Address and Contact Information
Address: 73 Main St, Boston, MA 02129
Phone: (617) 242-6010
Website: https://bostoncigarclub.com/
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Reviews
Server was friendly and attentive. For cigars, hubby got the Plasencia Alma Fuente Sixto II ($36)—would recommend this one! Cocktails were great—enjoyed the Dirty Gin Martini and Mojito.
She knew the menu well, gave honest recommendations, and made sure every detail was right …soft drinks, timing, and special requests included.
Our food came out perfectly paced, and she handled a busy atmosphere with calm confidence and a great attitude.
If you’re dining here, ask forBonita she’s the kind of server that turns a normal meal into a great night.
My recent experience at Boston Cigar Club was, without exaggeration, one of the worst I’ve encountered in any establishment. From the moment we ascended into what felt less like a sophisticated lounge and more like a dreary attic space, a pervasive lack of care was evident. This extended, crucially, to their cigars. The one I purchased was noticeably dry, a clear sign of improper storage and a fundamental disregard for the product they are selling. For a place that markets itself to cigar enthusiasts, this is an unacceptable oversight.
However, the condition of the cigar paled in comparison to the utterly absurd service we received from the manager. The venue was practically deserted, yet upon entering, I attempted to sit at three different tables, each time being told they were reserved for larger groups. This, despite the overwhelming emptiness surrounding us, was baffling. Finally, with no other apparent option, we were directed towards a small sofa. My two companions and I, three adult men, were expected to cram onto this inadequate seating while the entire lounge remained vacant.
I explained to the manager that this was uncomfortable and unnecessary given the lack of other customers, assuring him we would happily move if the place filled up. He flatly refused, insisting we stay put on the tiny sofa. Having already purchased and lit a cigar from their neglected stock and ordered a beer, I was understandably annoyed. I informed the manager of my displeasure and asked not to be bothered further. Yet, he persisted in demanding we change seats again.
At this point, my patience was exhausted. I canceled my order for a hookah, paid for my beer, and informed the manager that I would be writing a negative review about the preposterous treatment we had received. It is astounding that businesses like this, which actively alienate paying customers through inflexible and illogical policies, fail to understand why they struggle. My visit to Boston Cigar Club was a masterclass in how to deter patrons, leaving me with a strong desire never to return.