Teddy Berry
The lady that took our order, would not greet us, until I said “I’m not going to order until you greet me” I said it in a playful tone. She said hello. After she took my order, and I paid, she just walked away. If she is having a bad day, she should leave her issues somewhere else. The restaurant was very clean, and the other staff members were professional and friendly.
… moreJoe Box
It was very good. I even asked to make a request and wanted all fried food made fresh. And with out any kind of attitude the young gentleman said we got you. And it’s nice to know some of the younger generation doesn’t mind doing the right thing!
… moreDAVI’S DESTINY
I was greeted with a warming welcoming by the cashier up front when I walked in I think her name was Shameka. She asked how i was doing, she kept the tidy and greeted others walking in as well. I loved her spirit and I’ll definitely be back!
… moreXdrvpgvdx F
This is the best arbys in OKC Everytime I come here it’s always clean!! And my favorite worker Heather always brightness my mood up ! The food is always fast and fresh ! You can’t go wrong stopping in at the particular location
… moreEve Lore
The food was good, customer service was really good asked me how I was doing after I sat down for 30 minutes. Shameka was my cashier and had talked to me a few times, very nice conversationalist.
… moreMik3y
The manager on duty was very unprofessional. She was constantly yelling at an employee who was obviously new and reprimanding her in front of everyone. The employee was also rude to my wife when she went to let them know her order was incorrect.
… moreKOUNTRY THUGG
Bobby is a horrible manager needs to learn how to treat his employees with respect follow thru with his promises and doesn’t need to lead people on doesn’t belong in the general manger spot there a lil lady that’s there I personally think would make a great manager she’s handled everything else better than he does the Bobby guy is always outside smoking when I go there
… moreStephanie Garafola
I was out in OKC for a trip to a horse show, and honestly, this trip had so many things going wrong with the car and hotel that I was contemplating just cancelling early and paying for a sooner flight home.
I’ve come to this Arby’s 3 times while here on my trip, and every time the service has been stellar. The employees are friendly, and as silly as it might sound, the employees made visits here one of the few bright points on my trip, which is probably why I returned two more times. They even wrote a nice note on my last bag–I stopped for lunch before heading to the airport–it was a really nice touch.
Anyway, thank you to this Arby’s and its wonderful staff for being the uplifting point of this trip. You guys are definitely doing it right.
If corporate/management sees this post, please let the employees know they are doing a stellar job and their kindness was one of the highlights of my whole weekend trip, and please thank them again on my behalf.
… moreTim DiSanza
Restaurant is normally good. Recently, maybe because of personelle changes, standards have dropped. Last week I purchased a Reuben and was asked if I wanted to upgrade to double meat. I declined. Got home and saw my Reuben had little to no corned beef and was mostly saurkraut. So that sucked. 4 days later I purchased 2 double roast beef sandwiches. The drive through attendant asked if I wanted any sauces to which I replied ‘Horsey Sauce’. They gave me my drink and asked me to pull up by the door and someone will bring my food out when ready. They do this often even when nobody ever comes in line behind me, which is annoying. About 8 minutes later they bring out my order. I look in the bag and there is only Arby’s Sauce which I despise. So I need to park, go inside and get what I asked for, Horsey Sauce. This could have saved time if I was still at the window. Now I realize it’s almost 9pm and 95% of the roast beef is cut during the late morning but what I got looked like, tasted like, and the texture of the roast beef was like it was carved 3 days ago and wasn’t good at all. My most recent trip to the same store occured just 5 days ago. I was leary to go back but was with friends who wanted Arby’s for lunch. I agreed. Actually, the roast beef was very good and tender. Then again, it is 12 noon. I ended up getting the 4 for $10 deal along with my normal large crinkle fries. I hate Arby’s curly fries, always have and so glad I now have an option. I also decided on a lemonade instead of my normal Sprite. Once again Horsey sauce was the request. I get my order, we went inside with 3 people and all ordered separately, and look in the bag and see Horsey sauce packets so I am happy. Until I get home. The lemonade was awful. No sweetness. It was the standard fountain lemonade not their signature lemonade so maybe that’s my fault. So that was a waste of money because it was undrinkable. Secondly, I stated the roast beef was in fact very tender but there wasn’t a lot of it on any of the 4 sandwiches so I ended up combining 2 into 1 which made a normal sized regular roast beef sandwich. I also was unhappy that I only received 3 total packets of Horsey sauce. 3 packets for 4 sandwiches. That’s just great. I normally use 2 per sandwich so maybe combining was in their minds as well. All in all, I like Arby’s but this particular one on Reno in Oklahoma City might not be my go to place much longer. They also like to close earlier than advertised. Go there on a Friday night at 11:20 after I get off work and nobody is inside. Supposed to be open til midnight. Workers are still there, usually sitting outside the main entrance, but are not manning the store for customers. I stopped going there after work and instead go to Sonic or Dairy Queen, both on either side because they are still open and working. Sure this was long but wanted to share my experiences over the last 4 weeks.
… moreTIM
great people friendly people asked if I needed help to the car with my pick up order
… more