Taco Bell

  3.5 – 474 reviews   • Fast food restaurant

Social Profile:

Find your nearby Taco Bell at 425 Charles H Dimmock Pwky in Colonial Heights. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Taco Bell 23834

Hours

Tuesday9 AM–12 AM
Wednesday9 AM–12 AM
Thursday9 AM–12 AM
Friday9 AM–1 AM
Saturday9 AM–1 AM
Sunday9 AM–12 AM
Monday9 AM–12 AM

Address and Contact Information

Address: 425 Charles H Dimmock Pkwy Pwky, Colonial Heights, VA 23834

Phone: (804) 805-9010

Website: https://locations.tacobell.com/va/colonial-heights/425-charles-h-dimmock-pwky.html?utm_source=yext&utm_campaign=googlelistings&utm_medium=referral&utm_term=036330&utm_content=website&y_source=1_MTU1NzA2MzItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Menu Photos

Order and Reservations

Order: Order online

tacobell.com

Photo Gallery

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Reviews

Adeen Gonzalez
If you order thru the Taco Bell app they place your order for dead last.

Ordered for ASAP mobile pickup thru the app. Got to the restaurant about 5 minutes after placing the order, 10 minutes early to the app’s “pick-up” time.

Workers asked if I was a dasher (I’m not) and said my order is being prepared. Order wasn’t completed until 12 minutes after my stated time.

Total time to get this food: 30 minutes. Multiple drive-thru orders were completed while I waited. Like 8 orders.

Next time just order in person, don’t use the app.

Side note: when did the Crunchwrap supreme get so thin?? First 4 bites were tortilla and more tortilla.
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Shanté Long
I went inside the lobby around 5-6ish PM on a weekday. I used the screens to order because I can take my time, change my mind if need be, and see the menu with pricing better. My wait from start to finish was between 5 to 10 minutes. After the wait, one of their workers called my name and handed me a bag with only 75% of what I paid for. I’m not talking one or two missing tacos, folks — I’m saying if the bag was supposed to have 10 items, there was only freaking three. The supervisor had to correct this worker TWO SEPARATE TIMES because each time they brought a couple of items, they forgot the rest.

I kindly removed all the food from the bag and hand counted each item because I now want to be sure. During this, the worker never apologized for the mistake but instead seemed annoyed I was taking up counter space to double-check. When it all was accounted for I said “thank you” and quietly left. I figured maybe it’s their first day and they’re overwhelmed; who knows?

But at home, we discovered that the tacos were okay but the burritos were an absolute MESS. Some had rice only on one side of the burrito, others had too much sauce, no sauce, or runny refried beans.

So alright, I get it — American fast food is meant to be edible food given as fast as possible, but for the love of Jesus Christ can we (the customers) please get a little more than the bare minimum? Without the attitude and blatant mistakes? I know customer service freaking sucks post-COVID but when you do get customers that are obviously patient or friendly, TRY TO RECIPROCATE APPROPRIATELY. Even in this economy we can still afford common courtesy!
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k Gil
$16 dollars for nachos. They didn’t even put any extras like I ordered (extra cheese, meat, etc. what a waste of money. I swear everytime I get taco bell makes me wish I didn’t…
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Jessica Hill
Stopped here to grab a breakfast with my daughter and the lobby was closed. On the door it stated that they open up at 10 AM however this location sometimes has short staff and the lobby will be closed and you can only order through the drive-through. The Taco Bell employee was nice enough to open the doors for my daughter and I So we could use the restroom and place an order. This location has a large diamond section and on some of the larger tables electrical outlets are available. They also have a super fast check out kiosk inside.
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Marilyn
Good customer service. Was greeted promptly upon approaching the counter. Order was accurate. Location was clean. Food was good. Nacho fries were crispy.
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Logan Mills
Employees are too lazy to change out drink syrups or add napkins to a bag. Such a clean Taco Bell to have some of the worst service.
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Michael Melton
I ordered several items and the person packing orders did not include several items because they were busy complaining about customer orders. Will never visit this place again.
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A. Ingram
Veggie Power bowl. This thing is amazing!

2.29.2024

The level of service has gone downhill. Went through the drive thru and nobody greeted me via the microphone. I spoke several time. After 3 minutes, I went inside. Ordered a veggie bowl and it wasn’t even made correctly. Unfortunately, I didn’t realize that until I got home.
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Andre
Good service, good inexpensive food, clean dining area … perhaps the largest, newest, cleanest Taco Bell location in the tri-cities and Richmond. Getting a manager to look up from her personal cellphone to acknowledge you as a guest , a huge opportunity!
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Nator Green
Food was good, it is taco bell after all but I wish they wouldn’t have tried to charge me for a cup of water.

I guess bring a water bottle with you or just eat at a different taco bell, there is one not too far from this one.
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