Jerry’s Subs and Pizza

  3.8 – 49 reviews  $ • Cheesesteak restaurant

Social Profile:

Contemporary chain specializing in pizza, hot & cold subs & a variety of cheesesteaks.

Jerry's Subs and Pizza 20774

Address and Contact Information

Address: 62 Watkins Park Dr, Kettering, MD 20774

Phone:

Website:

Menu Photos

jerrysusa.com

Related Web Results

Jerry’s Subs and Pizza

Jerry’s Subs and Pizza. World’s Best Cheesesteaks Since 1954. Order Online. title-09272016 sandwich-09272016 Find Nearest Jerry’s.

Nearest Location – Jerry’s Subs and Pizza

TO ORDER PICKUP OR DELIVERY: Click on the link under each store name. Dunkirk Market Place Plaza. 10290 Southern Maryland Blvd., Dunkirk, MD, 20754. (410) 257- …

Jerry’s Subs & Pizza – Kettering | Menu | Washington D.C. | Uber Eats

Jerry’s Subs & Pizza – Kettering. 62 Watkins Park Drive, Kettering, MD 20774. Closed on Uber Eats. Closed on Uber Eats as of Sep 9, 2020.

Reviews

William Smith
First time getting food from here. The speed of getting my food was very good. I ordered the double trouble. The bread was not toasted or anything. That alone made the sub taste bad. The fries were ok. It seems as though they could have cleaned the tables and floors. Both were dirty. Don’t think I will be going back.
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Squad God
In Detail:

Food: I love the food, let me say that. I religiously buy here…but it is a gamble. Either the food is fresh-or it is not…don’t bet your last penny on fry quality, please. But if you want unsalted fries that are fresh yo will find them here… (menu hack #1-do *not* order them until you arrive. They only take another 1:30 to prepare). Subs, A1 in the game..on a good day. If you miss and they eff up, well…story is you’re short. Pizza? Eh, there are better pizza places around.

Customer Service: Right. About that. It exists depending on the staff’s mood. The manager ( I won’t say his name here, but *hint*..Indian guy, blue shirt..), can be scathingly and obnoxiously rude. He does the delivery himself because the polite staff he does manage to hire ends up quitting within weeks. It is just intolerable I’d imagine to work here as a career and it is blindingly obvious in the staff interaction. Customers even say to a cashier that another staff member shouldn’t talk to another a certain way. That is 1.) Not professional, and 2.) Simply bad business.

Cleanliness: Generally clean, but it is up to whatever staff member wants to clean at this moment.

Health Standards: I’ve seen staff reach and grab things bare hand and shortchange ingredients because a slice of cheese won’t go noticed missing whilst melted apparently. That’s just not cool in the streets, or for anyone.

Food Quality: Generally, A1 out here. When it is good, it is vindictively fantastic. When it is bad..it is disrespectfully horrible.

Online Ordering: This is generally the most atrocious website I’ve ever seen. It looks like it was made in the early 2000’s, and lacks updates very clearly. Most coupons don’t seem to work (Menu Hack#2: You can literally just use the same coupon over and over due to a lack of a validity protocol). It is painful to navigate basically. Just call or better yet, appear in person.

Conclusion: Wonderful food when made right, obnoxiously terrible and maddeningly horrific customer service by all staff (and those that are actually nice end up quitting in a short period due to obvious disrespect from the outside looking in and move on with life), generally clean (for a necessity you might want to watch the food made. You’ll get glares, but hey..this is whats going in your body, right?) There is an obvious air of stress approaching the counter but if you plan to be in and out, this shouldn’t concern you. So order a few times and *you* be the judge 🙂
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Megan Thomas
The customer service was ok. Nothing amazing but nothing bad either. I had to clean the table where I sat but it wasn’t a huge deal to do myself. The cups and serve ware was not Jerry’s and neither were the type of fries. I’m not sure if they are doing budget cuts but it sure seemed like it. I’m not sure I would go back to this establishment due to everything overall plus it was really pricey.
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Jeffrey Greene
Nobody answers the phone despite me calling 3 separate times. When I walked in the 2 employees were sitting down talking on their personal phones. The inside of the store was dirty with old food just sitting on the floor. The pizza was decent though.
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Ray X
It is place is where you go when you’re hungry they have large portions very tasty subs & Pizza and when you have that craving for cheese steak (as they call it) this is a spot to go. The employees at this location are awesome excellent customer service they listen to what you need to get my order right every time the establishment is clean and always a nice place to sit at tables are cleaned off just great place to be I’ll always go here when I’m hungry for a steak & cheese!
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Dan Cosley
Sandwiches were delicious, and for “small” a nice portion, the wedge fries were fresh and tasty, and the worker folks friendly. Overall a really good lunch
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Kia Wilson
Using paper instead of signature boxes. Paper had one of my sub’s entire closed side soggy and fall apart. The other saved for later. completely stuck to paper. The soggy side rock hard, mind you same day people. Posting pictures too. Waste of $30. Double waste.
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John Wolf
Went in and ordered a cheesesteak combo. The food was pretty good, but prices just a tad high. Would not keep me from returning.
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Iman Ibrahim
Very nice and pleasant employees. I showed up late and time for closing and they still took me in and catered my order. Thank you !
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Hello There
Unbelievably horrible… Sandwich was absolutely tasteless and sloppy.. Pizza was dry and mediocre. Fries were the best part aside from the fountain drink… Yuck..
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