

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Richmond. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Hours
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–8 PM |
| Monday | 5 AM–8 PM |
Address and Contact Information
Address: 9125 Midlothian Tpke, Richmond, VA 23235
Phone: (804) 320-9534
Website: https://www.starbucks.com/store-locator/store/12259/
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Store Locator: Starbucks Coffee Company
Starbucks Coffee – Regency Mall
Starbucks, 500 E Broad St, Richmond, VA 23219, US – MapQuest
Last Updates
Reviews
I had one of the worst experiences ever at this Starbucks. First off, the landscaping outside looked completely neglected—trash in the bushes, overgrown plants, and a generally unkempt vibe that didn’t feel welcoming at all.
Inside wasn’t much better. Employees were literally yelling at each other behind the counter, completely unprofessional and uncomfortable for customers just trying to enjoy their coffee.
I politely asked for a refill of my black coffee and was flat-out refused, even though I’ve never had an issue with this at other locations. To make matters worse, a huge man with a beard and glasses—clearly not interested in customer service—was extremely rude when I asked for a sriracha packet. He refused to give me one just because I “didn’t ask when I ordered.” Really?
They wouldn’t even put my food on a plate—just handed it to me in the bag, cold and sloppy. Overall, the service was rude, dismissive, and careless.
I’m demanding a full refund and some form of compensation for this unacceptable treatment. This experience was completely out of line with what I expect from Starbucks. Do better.
The person behind the counter told me before I ordered that the card reader wasn’t working and I could only pay with the app or cash, which was good to know before I ordered!
I ordered a grande matcha latte whole milk and a chocolate croissant.
Ended up parking for a minute with my laptop to do some work and only realized about fifteen minutes later that my food/drink hadn’t come out.
I went to the register to check on that and apparently the scan hadn’t gone through, but the team working handled it so kindly and made me a new drink and warmed my croissant so quickly. They didn’t have to rush since I was working in store, but they hustled and handled it like it was nothing.
Starbucks, fix your equipment. Your teams shouldn’t have to deal with faulty issues that could end up having them being treated unfairly for something out of their control. Looking back at previous reviews I see this has been going on a month and that’s inexcusable. That’s how you lose great employees like the ones who helped me today. 🙂