Starbucks Coffee Company

  4.2 – 492 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Richmond. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Starbucks Coffee Company 23235

Hours

Tuesday5 AM–8 PM
Wednesday5 AM–8 PM
Thursday5 AM–8 PM
Friday5 AM–8 PM
Saturday5 AM–8 PM
Sunday5 AM–8 PM
Monday5 AM–8 PM

Address and Contact Information

Address: 9125 Midlothian Tpke, Richmond, VA 23235

Phone: (804) 320-9534

Website: https://www.starbucks.com/store-locator/store/12259/

Menu Photos

Order and Reservations

Order: Order online

starbucks.com

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Reviews

tiara brown
It just be the little things for me! I always have a good experience when I come to this location but that put the icing on the cake. You never know what people are going through. I hope the person who wrote this on my pumpkin Frappuccino has an even happier Tuesday than me! God Bless You! ❤️
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Karen r
I usually ordered from the Starbucks about three times a week. That was until today. Out of my last 15 orders from the Starbucks seven of them had to be refunded by Uber eats and reordered because the store does not put the lid on the drinks all the way and they end up spilling all over the inside of the bag the first time the driver hits a small bump and then everything inside of my bag is completely covered in my coffee. I had to reorder the same drink three times today. I will not be coming to, or ordering from, this Starbucks anymore.
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Ark
A chill Starbucks located conveniently near testing area. It’s like a 3 minute drive away. Which is good, especially if you’re waiting and don’t want to wait in the stuffy testing area, that literally looks like it’s still under construction. The employee were quick to notice when I walked in and gave me my time to stare down the menu, deciding on what to get. You know some places rushes you to order, they say they’ll give you time, but stare dagger at you as you decide, haha. I order a simple Mango Dragonfruit Lemonade with light ice. Easy, simple, and ready in a jiffy. Some nice comfortable chair to sit at as you use their free wi-fi. Other than that, not amazing, but still great compare to other places.I will pop by if I am ever in the area taking another test. Also decent amount of parking space.
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Russell Conwell Walker Jr
I have been a Starbucks sojourn for many years…a good place to enjoy a beverage or something delicious.
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Steve Butler
Always friendly service despite always looking super busy. Just got coffee. Love cafe verona
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S N
1-Star Review

I had one of the worst experiences ever at this Starbucks. First off, the landscaping outside looked completely neglected—trash in the bushes, overgrown plants, and a generally unkempt vibe that didn’t feel welcoming at all.

Inside wasn’t much better. Employees were literally yelling at each other behind the counter, completely unprofessional and uncomfortable for customers just trying to enjoy their coffee.

I politely asked for a refill of my black coffee and was flat-out refused, even though I’ve never had an issue with this at other locations. To make matters worse, a huge man with a beard and glasses—clearly not interested in customer service—was extremely rude when I asked for a sriracha packet. He refused to give me one just because I “didn’t ask when I ordered.” Really?

They wouldn’t even put my food on a plate—just handed it to me in the bag, cold and sloppy. Overall, the service was rude, dismissive, and careless.

I’m demanding a full refund and some form of compensation for this unacceptable treatment. This experience was completely out of line with what I expect from Starbucks. Do better.
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Controlled Chaos Dog Training
Chipper friendly staff, peaceful atmosphere, clean bathroom, and delicious food & coffee!
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Kay
Drinks were good. Impossible sandwich was good. Just wish the service was a tad better. Nobody seems excited to work anymore lol pay our people more so we can have memorable experiences at places also .. drive thru drive thru & drive thru!!!!
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Bailey Lane
Came in around 5:30.
The person behind the counter told me before I ordered that the card reader wasn’t working and I could only pay with the app or cash, which was good to know before I ordered!
I ordered a grande matcha latte whole milk and a chocolate croissant.

Ended up parking for a minute with my laptop to do some work and only realized about fifteen minutes later that my food/drink hadn’t come out.
I went to the register to check on that and apparently the scan hadn’t gone through, but the team working handled it so kindly and made me a new drink and warmed my croissant so quickly. They didn’t have to rush since I was working in store, but they hustled and handled it like it was nothing.

Starbucks, fix your equipment. Your teams shouldn’t have to deal with faulty issues that could end up having them being treated unfairly for something out of their control. Looking back at previous reviews I see this has been going on a month and that’s inexcusable. That’s how you lose great employees like the ones who helped me today. 🙂
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jason
Unfortunately they closed one of the best Starbucks in the area and opened this one. It’s in a dead strip mall with a busted up parking lot and giant speed bumps. It’s a massive pain to get in and out of and can’t be accessed from a main road, you have to go into the arboretum or down another secondary road off of 60. This one has a drive through also which means people who prefer going inside will get bad service. Latte has a pile of coffee grounds in it and the iced coffee tastes terrible. They cooked my egg bites on the package, package is burnt and the egg bites are all weird and soggy. I order these every day, every other Starbucks takes them out the package and puts them on a cooking sheet then places them back in the brown tray AFTER cooking.
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