Address and Contact Information
Address: 4454 Mayfield Rd #3634, South Euclid, OH 44121
Phone: (216) 417-1360
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Reviews
Winston G
They have a serious problem with positive consistency in customer service. One lady is nice as can be and most helpful but sometimes she relays questions to a lady that’s apparently “in charge”. This lady has been outright rude over the phone and extremely dismissive in person for simple questions and requests.
I will not be giving any more of my money to any entity that doesn’t value customer service. I advise others to evaluate how they’re being treated while in THIS establishment.
Good food is devalued from a rotten source.
… moreI will not be giving any more of my money to any entity that doesn’t value customer service. I advise others to evaluate how they’re being treated while in THIS establishment.
Good food is devalued from a rotten source.
Elle H.
The fried rice was good.
Ordered the Cream Cheese Rolls….would NOT order again, from here. It has imitation crab. I don’t even eat crab at all. It would be appropriate to let customers know there’s imitation crab in it.
… moreOrdered the Cream Cheese Rolls….would NOT order again, from here. It has imitation crab. I don’t even eat crab at all. It would be appropriate to let customers know there’s imitation crab in it.
Mike Gasper
You don’t come here to eat in the restaurant. This is takeout only. I’ve only ever ordered one thing in the ~8 years I’ve been coming here, chicken yakisoba. Hits the spots every time. Ordering via phone is quick and easy: I’d like to place an order for pickup, What you want? Chicken yakisoba. 10 minute. Click
… moreDee
Where do I start… Customer service sucks the lady at the window don’t say thank you look up nor hand you back cash or cc instead sits it on the counter w/ attitude. The food mid no vegetables 1 broccoli per order and chopped up in small pieces zucchini starch rice. Dedes so much better favorable and big portions and the owner is so nice. It’s time to ban this spot since they becoming so rude and nasty like we owe them something. Won’t be back!! Quality over Price any day and they not it .
… moreNene Jones
I used to come here quite often and I would always order the cream cheese egg rolls because they did not contain crab or fish, which I am SEVERELY ALLERGIC TO!! I have to carry an Epipen because of this.
When I ordered it previously it was only cream cheese, inside of an eggroll wrapper.
This evening my sisters and I decided to stop in as we hadn’t had any in a long time. My sister went in to get the order and when she got to the car we bit into the egg rolls.
Instantly I knew something was wrong. I looked closer and saw the imitation crab. The menu clearly states cream cheese egg roll, not crab eggroll.
My sister went back in thinking that they had mistakenly given her the wrong egg rolls. The lady said to her very rudely.”There’s no crab, it’s imitation crab”. My sister tried to explain to her that imitation crab sometimes does contain crab but definitely contains fish. She cut her off and being frustrated my sister came back to the car.
I then went into the store to see if I could resolve the issue, as my lips are swelling. I told the lady that the menu clearly states cream cheese egg roll and she continues to say it’s imitation crab. I said I’m allergic to fish also and she says to me. “There’s no fish in it.”
Imitation crab is made of fish. I told her I’ll deal with this later and left out to go administer my epipen hoping that I wouldn’t have to go to the ER, which thankfully I didn’t as it was only a small bite that I spit out once I realized there was fish in it.
I know that cross contamination can happen in restaurants but this was flat out misleading. All of the other items contain a detailed description as to what is in each item. It is sad the they didn’t care.
… moreWhen I ordered it previously it was only cream cheese, inside of an eggroll wrapper.
This evening my sisters and I decided to stop in as we hadn’t had any in a long time. My sister went in to get the order and when she got to the car we bit into the egg rolls.
Instantly I knew something was wrong. I looked closer and saw the imitation crab. The menu clearly states cream cheese egg roll, not crab eggroll.
My sister went back in thinking that they had mistakenly given her the wrong egg rolls. The lady said to her very rudely.”There’s no crab, it’s imitation crab”. My sister tried to explain to her that imitation crab sometimes does contain crab but definitely contains fish. She cut her off and being frustrated my sister came back to the car.
I then went into the store to see if I could resolve the issue, as my lips are swelling. I told the lady that the menu clearly states cream cheese egg roll and she continues to say it’s imitation crab. I said I’m allergic to fish also and she says to me. “There’s no fish in it.”
Imitation crab is made of fish. I told her I’ll deal with this later and left out to go administer my epipen hoping that I wouldn’t have to go to the ER, which thankfully I didn’t as it was only a small bite that I spit out once I realized there was fish in it.
I know that cross contamination can happen in restaurants but this was flat out misleading. All of the other items contain a detailed description as to what is in each item. It is sad the they didn’t care.
Karma Isreal
Steak, Chicken, Shrimp + California Roll
Entree was portion was very good. I can eat off this box about three times. The overall taste of food is just so-so for me. The teriyaki used on the noodles almost overwhelming for a person who doesn’t care for teriyaki dishes.
California roll was sat on top of my food so it was warm by the time I got home which turned me off. Also got a chicken egg roll that was very good and a nice size. Cream cheese egg roll was really flaky and sorta falling apart in the wrapper taste was decent. Yum yum sauce thin compared to Wasabi tasted okay. Service was normal prices are reasonable although I don’t understand why it’s $1.50 upcharge for half noodles half rice. The chicken egg roll was the highlight of the meal! Will I return, meh maybe.
… moreEntree was portion was very good. I can eat off this box about three times. The overall taste of food is just so-so for me. The teriyaki used on the noodles almost overwhelming for a person who doesn’t care for teriyaki dishes.
California roll was sat on top of my food so it was warm by the time I got home which turned me off. Also got a chicken egg roll that was very good and a nice size. Cream cheese egg roll was really flaky and sorta falling apart in the wrapper taste was decent. Yum yum sauce thin compared to Wasabi tasted okay. Service was normal prices are reasonable although I don’t understand why it’s $1.50 upcharge for half noodles half rice. The chicken egg roll was the highlight of the meal! Will I return, meh maybe.
Savahnna Gyasi-Nimako
I arrived and the lady at the front taking orders was already off. She was rude and dismissive to the customer in front of me. When my turn came she took my card as I was trying to explain to her that I would need to put my pin in because my card does not allow you to bypass the pin. To no surprise it continuously declined because she was not letting me put my pin in. I explained to her again that I would need to put the pin in but she just gave me my card and dismissed me with a flick of her wrist. Horrible service.
… moreTia Tried It
The best local hibachi? No.
Decent. Yes!
Yum Yum Sauce is slightly off from the normal sauce you find at similar hibachi restaurants. Has a distinctive after taste. Chicken was almost shredded into small pieces, not diced. That was a little weird.
Food overall was okay.
… moreDecent. Yes!
Yum Yum Sauce is slightly off from the normal sauce you find at similar hibachi restaurants. Has a distinctive after taste. Chicken was almost shredded into small pieces, not diced. That was a little weird.
Food overall was okay.
Zachary Zippert
I legit go here once or twice a week. The sushi is reasonably priced and the yakisoba is the bomb. The yum yum sauce tastes good with anything. Try the Shrimp yakisoba and spicy shrimp roll!!!!!!
… moreAngela Johnson
The food here is always good some time mess up the order the food still be good. The store is always clean, and the food is always hot and fresh.
… more