
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 1114 Mineral Wells Ave, Paris, TN 38242
Phone: (731) 388-3225
Website: https://www.fourteenfoods.com/?y_source=1_ODk5NjQ4MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
When we walked in, there were no other customers, yet it still took a considerable amount of time to receive our ice cream. The Banana Split Blizzard had to be remade three times—and as shown in the video, it was still extremely runny. This video was taken the moment I got to my car within a minute and a half of receiving it.
When I voiced my concern, Kaitlyn, no name tag, I had to ask (who claimed to be the manager) responded with, “I know what I’m doing, I’ve worked here for five years,” while the rest of the staff stood nearby laughing.
As I was walking out the door, Kaitlyn sarcastically yelled, “You have a great day!” — completely uncalled for and unprofessional.
Ironically, there’s a list of customer service rules posted as you enter. Instead of expecting customers to read and rate the store based on them, perhaps the staff should be required to read—and actually follow—them.
When the guy at the window was done playing and throwing paper wads at the other employee we received our ice cream after 15 minutes.
The sundae was fine other than a very small amount of strawberries but the dipped cone was ridiculous!
Had it not been my daughter’s ice cream we would have requested a refund.
He handed it out of the window with the cherry dripping down his hand on to his wrist.
When we asked for an extra cup and napkins it seemed to be crazy that we even asked.
Very disappointed.
Update: the patty and cheese were cold! And cheese not melted! NEVER AGAIN.