

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Birmingham is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Hours
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| Saturday | 7 AM–9 PM |
| Sunday | 7 AM–9 PM |
| Monday | 7 AM–9 PM |
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
Address and Contact Information
Address: 200 Doug Baker Blvd Suite 100, Birmingham, AL 35242
Phone: (205) 995-1962
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Panera Bread Locations in Birmingham, AL
Menu | Panera Bread
Panera Bread: Home
Last Updates
Reviews
The staff member at the register was seated on a chair, cold, unwelcoming, and seemed like they didn’t want to be there.
After coming from a great shopping experience nearby, this was a huge letdown. A little bit of warmth goes a long way, but unfortunately, there was none to be found here.
But as great as the food was, the experience started on a sour note. When we walked in, we expected a warm welcome, especially since this was only our second visit to Panera. Instead, we were greeted—well, we weren’t. The attendant, a young man named Cody, was physically there but completely disengaged. No smile. No greeting. Just a blank stare from behind the register.
We asked about the new sandwich and had to basically poke a response out of him. It felt like we were interrupting him rather than walking into a place that values hospitality. We told him it was only our second time dining at Panera—another opportunity for some friendly connection—but again, just that same cold expression.
We eventually found the sandwich on the menu board and placed our order. Not knowing it came with a side, we started looking for options. Finally, Cody told us it came with chips—short, abrupt, and without so much as a “thank you” or “enjoy your meal.”
Thankfully, the team behind the scenes—the ones preparing the food—absolutely delivered. Every bite of that sandwich made us feel like maybe, just maybe, the visit was worth it. If it weren’t for their work, we likely wouldn’t have felt any desire to return. But credit where it’s due—the food was exceptional.
So here’s the bottom line: Panera Bread, your kitchen staff is knocking it out of the park. But your front-line service, at least in Cody’s case, needs serious attention. A smile and a simple hello go a long way. When customers feel ignored or unwelcome, even the best meal can be soured.
We’ll be back—for the sandwich. But we sincerely hope the service matches the quality of the food next time.
Today we got sandwiches and soup and not only they forgot a bag of chips but my sandwich only had enough meat to cover half of the sandwich.
I’ll think twice about going back to this location from now on.
It was order # 552536554
Repost on 03/12/2022
My wife and son ordered for me and the same thing happened again.
There’s hardly any meat that covers the surface of bread. I guess it’s my fault now that I keep on going back to this place. That’s true the last time I go to this place.