Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elyria, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Mike Sekerak
If I could give zero stars i would, I’ve been here before and it’s typically 3 star, today i pulled in only car in drive through so I’m assuming it’ll be quick and easy. Wrong idea, the coffees were wrong my wife had zero mocha in her mocha caramel, I ordered their new shaking cold foam mocha espresso, looks nothing like the picture or tastes like it’s described, the staff extremely slow and rude. The has browns tasted old and stale, the donuts were decent, but definitely not fresh. This place is a joke, but when you forget to set the coffee maker…next time go across the street to speedway get a coffee which is decent and a Krispy Kreme which is better. DO BETTER DUNKIN STOP PAYING HAS BEEN CELEBS ON A COMMERCIAL AND TRAIN YOUR STAFF!!
… moreDominique Hatchett
I go to Dunkin every single day, this one more so on the weekends when I am off work or drop by before I head into the office. Every single time my frozen CARAMEL coffee is made completely different and wrong with EXTRA caramel I’m being charged for. For one, the prices here are at least $1 more than any other location I go to, the munchkins are always hard and stale (yuck), and why is it my frozen coffee is never frozen majority liquid thin like water. There should be no reason you can see the coffee sitting on the bottom half and the top half is a different color. Like are you guys using coffee that was made last week, or giving me one that’s been sitting there for the last hour? And they are always busy and beyond SLOW! I place my order at least 5-10mins before I get there because I know how slow they are and if they have other orders okay that’s fine. But I’ll go to the drive through to sit for an additional 20+ minutes and they still don’t have my order or it tastes like crap or wrong! The only reason I keep giving this location a chance is because it’s close to home and I rather support my local area than to keep giving business to another city/owner. But the way my order is always messed up I will kindly take the 10 extra minute drive and go to Abbe or even Ridgeville. The staff is normally okay, not sure if they’re not trained correctly or if they are having them not make the orders up to full standards to cut on costs. Regardless, every time I visit my order is never made out of love and tastes like garbage and it’s very disappointing for how expensive this adds up to. Only reason this location is getting 1 star is because I can’t put 0 on there, and the location is convenient which is the only positive thing about it. I hate talking down on local businesses, but this is very upsetting I spend at least $10/day at Dunkin….. and why should my breakfast wrap always have to be hard! Nobody wants to eat that not even my dogs…. DO BETTER!!!!!!
… moreLuna Waltz
Genuinely a scam. I have no idea why the owner of this store thinks he can get away with this, but many items here are literally $2 more expensive here than at any other Dunkin in the area. Not to mention that the donuts are always stale, they never put in enough cream/sugar if you ask for it (with enough consistency that I think they were directed not to in order to cut costs), and it’s PAINFULLY slow for seemingly no reason. The only saving grace is that the employees seem to genuinely do their best with what they’re given— this is purely an issue with the owner and management. It’s genuinely more worth your time to drive an extra 15 minutes to the next nearest Dunkin.
… moreStephanie Wagner
This location makes me sad, I ordered the same coffee every time but it always tastes different than the last time I got it. Seems like each time I go through there are new employees, and their attitude is worse than the ones that were there before them. I work in customer service, I understand it’s not a fun job. If you’re going to have a crappy attitude, you should at least be able to make the orders correctly. Today I ordered a half dozen donuts, specifically picked out on the app, when I got my box two of the six donuts were correct and the other four were wrong. To their credit, they did fix it, and two of them showed up incorrectly on the order, but the other two were just outright wrong. It would be nice to have some staff there that cares, or at least gets paid well enough to pretend to care. I love Dunkin and their coffee, but I think I’m going to have to start going back to the Abbe road location because I’m tired of the way this one always seems to turn out.
… moreaedyn
I’m not one to write reviews and be a Karen but omg. Don’t order online if you have modifications to make. They always forget the sauce I pay extra for when I order online. I asked for chipotle sauce on my food, went inside to pick it up, no sauce. The first lady i spoke to was nice, I asked if they could please put the sauce on my food, got it back and went out to the car. Only one had sauce now. Had to go back in, ask for sauce on the other one, the worker that made my food was very rude, but she remade both items without me asking her to which helped. Food is always great but a lot (not all) of the workers can be pretty rude.
… moreTracie Saunders
We ordered a box of coffee, a mixed box of donuts to go. I played and got my box right away. But I was asked to pull forward to wait for the coffee. It took well over 7 minutes. But they were very kind so I tried to just chalk it up to being under staffed. I took the coffee to the group at the voting poll only to discover I hadn’t received any coffee creamer nor sugars as it is always provided or at least offered. It wasn’t even offered and I was in such a hurry. Plus when I opened the cap so coffee could be poured, the spout had been shoved crooked into the box which led to coffee gathering in it and I burned myself and drenched the box. I tried to find a number for this establishment, and ended up calling another location not far from here. She gave me the last working number they had only to get a recorded message telling me this number no longer worked. So I head the 10 minutes back to this location, head inside where an employee is leaned over the count from behind the counter yelling in to his phone! As I was trying to speak to the 2 employees near the register, this young man talked so lid that we couldn’t hear each other. I stood there glaring at this guy and was about to say something but a coworker did instead. He merely looked up at me and sauntered behind the wall! No apology, no anything. Not only are they seemingly well staffed,but there was 3 ladies and 3 guys all standing around. So I told them what happened and the young kid that handed out my coffee apologized and offered a free drink of choice . The 1 young lady assembled sugars and creamers in the bag. They gave me plastic knives and they were out of stirrers. I was told their manager had just quit so I hope they find someone to manage this mess. Despite the 2 nice people that took care of me, this was not ok.
… moreJamie Collins
I ordered a DoorDash for me and my crew and everything ab it was terrible. The donuts were bad, they made the coffee wrong, they forgot my muffin and the packaging was bad aswell. I never get my order correct when I go here
… moreChristine
The worst location every single time. Slow slow slow rude rude RUDE. Employees don’t want to be there. They’re actually PO’d you ordered something . You get fast better service with a longer line at McDonalds across the street
… moreArianna Reyna
I used to work at Dunkin for 3 years and I have gotten the same order for years. My latte was not stirred. The lady at the window had a little bit of attitude. And my cold foam was like curdled. It was just a bad experiment for me.
… moreSTOP SELLING
They have items on the menu that are all out of stock and proceed to not tell us when they substituted my drinks. Then with an attitude completely disregarded our feelings and mansplained. Will not be going there again and do not recommend.
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