Andrew Wu
The service here is highly disappointing. I ordered a matcha latte with no ice and received a cup that was barely half full. When I asked the staff member about the missing volume, I was told: “Our default is to fill it this much for ‘no ice’ orders.” This is a scam. They are charging for a full drink but delivering half the product. Avoid this location if you order anything without ice.
… moreG Dow
So every time I go to this location it just gets worse and worse. Two previous times my boyfriend had gotten us coffees here, they were glaringly wrong. I’m talking like completely different from the label they stick on it. The “loaded hash browns” had barely any cheese or bacon on them, and my bagel was burnt to a crisp.
I get this is a less than ideal job, but if you cannot be trusted to make a bagel or coffee; what else could you possibly do?
… morebill frelkie
Gonna sound silly, but the woman behind the counter was very helpful and pleasant. I couldn’t have milk pre-surgery. Haven’t used artificial sweetener in years. She helped me pick one (stevia) which saved my caffeine fix.
… moreAlva Colon (Jeannie)
Rude employees. They prepared my sister’s coffee wrong, then got upset when she asked them to fix it. The coffee is just bad anyway. Never again.
… moreSweets xo
Drive Thru lady was extremely rude and raised her voice at us for asking a simple question about a drink. this was today at 12:20pm 3/6/25 Don’t reccomend the drive thru
picture is receipt (and I’m assuming person who rang it up) and what we ordered. never have we been asked if we want lemonade or greentea base, Everytime I’ve ordered the mango pineapple refreshed they just said ok and gave me the drink. the attitude was not necessary and made me extremely uncomfortable
… moreAmelia Warfield
The person who took my order for donuts didn’t, or couldn’t, talk. He shook his head when I tried to order. I paid with a gift card. I wished I had someone who could explain to me.
Hopefully next time I get someone who can talk to me.
… morekyle hamel
Another review because this dunkin continues to get it wrong 100% of the time. Asked for an everything bagel. Got a plain bagel. Ordered a cappuccino. Got a 3 French vanilla swerl with oat milk…
… moreChristopher Garvey
Consistently short beverages, including iced drinks. The one I JUST got today was a half full large hot macchiato. Just go to miracle mile.
… moreSteampunk Fox
I went here with my grandmother cause I was having a bad day. The food was as good as you can expect for Dunkin. The problem was the service. I was trying to order my usual coffee when the cashier interrupted me halfway through ordering my food saying I should just trade out my coffee for a cold latte. I asked what it was cause I never heard of it and she was pretty snarky in her answer. I asked if the sugar could be left out cause the caramel was enough sweetness before I got sick. I also asked if it’s the same as what I ordered. Got a yes to both questions. It was in fact not the same and there was sugar added. I don’t have the greatest sight so I asked my grandma what the order number on the receipt was and they matched. Overall, terrible service with both ordering and the order being made
… moreIlya
Went through the drive thru and service was extremely rude. First when taking our order the person was extremely impatient. There’s no reason to be snarky or raise your voice because someone takes two seconds to think or because someone was asking what options they had. Then when we got to getting our food and the lady was even more rude. She handed us our drinks and I asked my grandmother which one was mine cause I can’t see well and the lady snapped at us about which is which. Then when we got our food she was extremely judgemental about how much we got. If you ask me, I dont think four items (2 small things and 2 sandwiches) is a lot for 2 people. Even if it is, your job isn’t to judge people for what they eat based on one order you handed out. We both hadn’t eaten all day, we were getting our first meal before taking me to my appointment
… more