AMBROSIA1320
I just picked up my order at this location. There were 2 ladies working. Neither of them said a word. It is possible the younger of the two didn’t notice me come in, as she was facing a slightly different direction.The older lady was facing me, saw me walk in, and I was not ACKNOWLEDGED for nearly 2 whole minutes. Not a “Hello!”, or a “Be right with you!”, NOTHING. She made me repeat my name 3 times, twice before she approached me, and once while she was walking up. Even if I wasn’t speaking loud enough, I shouldn’t need to yell across a kitchen. Please step up your customer service!
… moreJennifer Costa
Have been a regular at this location for quite some time now and I realized the girl that always made the food amazing and had the BEST customer service I think her name was Andrea but every time I came in she always knew what I wanted off the back. Quick and easy with the PERFECT food quality. Can notice she is not there anymore with their poor quality food and crappy customer service. Bring the old owner Bruno back this place is going to crap ever since he retired.
… moreMichael Moreno
I’d give 0 stars if I could. Me and my friends placed an order for a large pizza to be delivered. Worker said it’d be a 35-45 minute wait which was already a long window but we didn’t mind since it was late night. Gave my phone number and they said they’d call back when they got to the delivery point. An hour goes by and I haven’t gotten a call. I go outside to the delivery point in case they’re just arriving and there’s no one there. I waited outside for about 10 minutes. I called the same number back FIVE times and not a SINGLE time did they even pick up. Two hours pass and we go to the actual location even though they already closed just to see if there was ANYONE there and there was no one. I wake up the next day and call back again because surely they’d be open and able to pick up a phone. I called THREE times in a row and still got no response. What a waste of time. If you’re going to offer delivery service, make sure you can actually deliver what people paid for. Me and my friends paid just shy of $40 for this one pizza. It was literally cheaper to Doordash this pizza, which we were going to do but Doordash canceled. I was looking forward to a pizza but instead I got the WORST possible service I’ve ever had at any establishment. Shame on you.
… moreAlicia Laktonen
Went to pick up an online order with my friend, we’re here on a work trip.
Anyway, we pull into the parking lot and its DARK. We didnt even see Domino’s right away. None of the store signs over there were lit up at 7PM.. not sure if they forgot to turn on the lights, but it was very off putting. Thought ya’ll should know in cause the manager is putting off buying new lights.
The guy behind the counter was awesome! Made a silly joke about my name, that turned into a compliment, and it ended up not being the last name he thought.. lmao got a Phili cheese steak, was pretty goooood, thanks again!
… moreJulia Chiang
I ordered delivery and while it was fast the quality was garbage. I ordered the cheese bread and it came looking like it had been tossed around, it was essentially folded and melded together and had burnt cheese on the edges. I ordered a medium cheese pizza with onions on the whole, pineapple on half, and sausage on half. The pizza came also looking like the driver had tossed it around. The side with the pineapple had no cheese and it looked as though they had tried to cover this up by covering the whole thing with pineapple. Overall the pizza was pretty nasty bc it had no cheese and was just sauce and pineapple. Cmon dominos…. I’ve normally had amazing experiences with dominos in my hometown but this was literally trash, a total waste of $25. The food looks disgusting which sucks because normally it’s amazing.
… moreUnkonk Unknown
So good pizza so cheesy like criminal sea state of Highway literally so good melting your mouth so creamy so cheesy. I would recommend 100%.
… moreMireya Rodriguez
I walked in today with my family of six and I was greeted immediately! The dining area was so clean not even a crum. It’s very small but enough tables for 1 big family and other customers. I saw on the door that they take EBT Cash and I asked the guy at the register ( Josh ) about it. He was very friendly and polite..he was new so he was unsure on how to do it properly.. He asked his Supervisor ( Thomas ) he was very friendly and patient and excused himself while he showed Josh how to process the payment. Cindy came in from break or into work and she came back out to the dining area with a huge beautiful smile and offered my kids Halloween stickers while we waited for our Large 2 topping pizza $7.49! It fed each of us with 2 slices left over. There’s a tiny two step area for kids to watch them make dough..it was very entertaining for my kids. There is a soda machine for drinks and a T.V that shows upcoming orders. Only 2 downfalls was there are no high chairs or restroom for customers..other than that service was impeccable! I got to meet the owner ( Bruno ) and he greeted me was very friendly!
… moreScarlett Silva
My order was placed 2 hours before being delivered! The manager did not call me to let me know that my order was going to be extremely late and when I called, the supposed manager of that store stated that there is nothing she could do because her driver needed to take a lunch! When asked multiple times and told that the manager of the store would need to “make things right by the customer” for a delivery being 2 hours late and bringing up their own company’s quote of “guarantee” and that it is not the customers fault, she repeated again that “no” she could not make things right or offer the customer anything because her driver needed to take a lunch! I am a nurse and a supervisor and I have NEVER heard of a manager being that poor at doing their job let alone that bad of customer service! Worst service experience I have ever had with ANY company. She did not even say SORRY or apologize for my order being 2 hours late. You guys clearly do NOT hold up to your statement online and all over advertisements stating that if an experience or order is messed up by all things on your end that you’d “make it right”. “Contact the manager of the store you ordered from and they will make it right” is completely a lie with the Park Ave location in Merced, Ca.
… moreClover
The park ave store is truly the friendliest Dominos in merced and the manager is perfect always greets customers with a happy hello if she had no mask on I know her smile would be there as well.. they make the pizzas with gloves and everyone is moving together as a team. My daughter says deliciously great pizza her favorite.
… moreChelsea Barriga
Today 1/18/25 around 5:15 maybe I went in to grab my order this girl was helping me and when the lady in the back cutting pizzas looked at me and wanted the girl helping me to drop everything to take the delivery out I paid and she was grabbing my pizzas and she yelled at her again for the delivery to be taken out I get home opened my pizza and it wasn’t even fully cut she needs to worry about cutting pizzas right than yelling at other employees there was no need to yell at her while she was helping a customer
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