Carmisa Morris
This is the amount of coffee and expresso I had once taking out all the ice they put in my cup. I added a creamer to this by the way and in the drive through I was very specific about my drink including telling her light ice twice! I got the biggest chunks of ice and it was full. I need coffee and espresso to fuel my day not water! Do better and to top off she acted like she had to make it happen when I asked for extra cream and sugar in the bag. Smh.
… moreDanielle Clark
Dear Management,
I am writing to express my disappointment regarding a recent experience at your location. I visit this store frequently in the mornings to order an iced coffee and two donuts.
On Thursday, March 5th, I entered the store to place my usual order. I was approached by an individual who appeared to be the manager, who informed me very rudely that the store was only accepting mobile orders. He spoke to me with an unprofessional attitude, and I was surprised to find that I could not be served as a walk-in customer.
I am a regular paying customer asking for items that are already prepared. This experience was so unsettling that during my visit this morning, I chose to purchase coffee and snacks from the BP gas station instead of visiting Dunkin.
I would like to continue ordering my usual breakfast from your location, but the current policy and the manner in which it was communicated are very discouraging. I ask that you please address this situation with the management team at this specific location.
Regards,
Danielle Clark
… moreBrandy D’Amico
When my drink is made correctly, its wonderful, however…..several time ive receive my latte with NO espresso!!! Just steamed and flavored milk. Completely unacceptable. How is this mistake even made at a coffee shop?! Only ever happened at this location. But has happened several times there.
… morejonmarkheaner
Worth it if you need your fix.
It’s a tight fit in the corner of the gas station.
The food was adequate, but took a long, long time to get.
It got crowded and was a little dirty.
… moreJulia Decker
Please train staff better. I was unable to order my food because 2 employees didn’t understand simple functionality of the systems provided by DUNKIN. Claimed to be an assistant manager but did not know how to add queso to a sandwich let alone put in any effort to try to figure it out. I went to another Dunkin and got my usual order with no questions, no attitude, no lack of effort. Poor work ethic. Attached is my correct order from a different Dunkin.
… moreJenee Farmer
Ran in to get Valentine’s donut for grand daughter. She loves the heart shaped ones. Fresh and moist. This location is always top notch. Staff is fun and on point.
… moreWoodson Lynes
The two kids (probably early 20’s) that were working at Dunkin tonight were so personable and polite. Fun to talk to while I was waiting for my daughter to pick some donuts. If everyone Dunkin had employees like these, they would rock!
… moreBrittany Winchester
Absolutely AMAZING! After working 11 days straight I went in to get a refresher and the guy working there was super nice went above and beyond I didn’t get his name, but super nice! Made my day!
… moreJack Bigs
The “cook” made my food wrong the first time and when I asked for it to be corrected, he made a mess out of my food. I mean burned, ripped apart, arranged all weird, total mess. The cashier’s at the window are usually very kind, but my order has been messed up like the last 7 times and this was the first time I asked for it to be corrected and they make a total mess out of it. I’m not even a picky person, I would have rather eaten the wrong order than what the cook (white male, overweight, with a beard) did to my order when I asked for a fix. I don’t say this to complain, just want to bring it to the owner’s attention, because I know this hurts business.
… moreKeesha Moore
I am assuming that you have to be friends with the employees here in order to get good customer service and possibly free iced coffees, I’ve come to this location several times and there’s been one specific woman who normally comes in when I come in as well and she never pays for her coffee and no, it’s not a mobile order and no, it’s not a DoorDash order she walks up to the counter. They ask her what she wants she tells them and then it’s free Never see her pay
… more