Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Hours
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–9 PM |
Address and Contact Information
Address: 5050 Rutgers St NW, Roanoke, VA 24012
Phone: (540) 491-9935
Website: https://www.firehousesubs.com/
Order and Reservations
Order: Order online
Photo Gallery
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5050 Rutgers St. – Firehouse Subs
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Reviews
Daniel Quesenberry
Firehouse Subs is a standout in the sandwich world, offering exceptional quality and flavor with every visit.
The subs are loaded with freshly sliced meats, perfectly melted cheeses, and thoughtfully paired toppings that deliver a rich, satisfying bite. Their bread is always fresh and has the perfect texture to complement the hearty fillings. The Hook & Ladder and the Smokehouse Beef & Cheddar Brisket are absolute must-tries, but every item on the menu feels crafted with care.
What sets Firehouse apart is their commitment to customer satisfaction and their warm, friendly service. The staff is attentive, ensuring each order is made just right, and the dining area is always clean and inviting. The small touches, like the pickle spear on the side, add to the overall experience.
Their dedication to community service, especially supporting first responders, is admirable and makes you feel good about dining there. While the prices are a bit higher than typical fast food, the quality and portions make it worth every penny.
Firehouse Subs is a five-star experience all around. Highly recommended for anyone craving a truly delicious and satisfying sub.
… moreThe subs are loaded with freshly sliced meats, perfectly melted cheeses, and thoughtfully paired toppings that deliver a rich, satisfying bite. Their bread is always fresh and has the perfect texture to complement the hearty fillings. The Hook & Ladder and the Smokehouse Beef & Cheddar Brisket are absolute must-tries, but every item on the menu feels crafted with care.
What sets Firehouse apart is their commitment to customer satisfaction and their warm, friendly service. The staff is attentive, ensuring each order is made just right, and the dining area is always clean and inviting. The small touches, like the pickle spear on the side, add to the overall experience.
Their dedication to community service, especially supporting first responders, is admirable and makes you feel good about dining there. While the prices are a bit higher than typical fast food, the quality and portions make it worth every penny.
Firehouse Subs is a five-star experience all around. Highly recommended for anyone craving a truly delicious and satisfying sub.
Sunni Secrets
Listennnnnn the girlies at the Towne Square location are the definition of keeping hope alive in the fast food arena! They serve a magnetizing energy (this is now a weekly spot for me lol) & even more appetizing sub!
Highly recommend giving them a visit, just don’t order the Jamaican Jerk Turkey… i don’t like to share
… moreHighly recommend giving them a visit, just don’t order the Jamaican Jerk Turkey… i don’t like to share
Hamid Hussain
I really enjoyed the spicy Cajun chicken at Firehouse Subs in Town Square Roanoke. However around 11:00 AM on 11/14/2025 I noticed the girl behind the counter speaking quite loudly and coming across a bit rude. She also seemed frustrated with a delivery driver and insisted on checking the driver’s phone to confirm the order. The exchange felt tense, and several of us dining in noticed it. It slightly took away from an otherwise good visit.
… morepaul glenn
I always order in the app which is designed to make ordering a breeze, the consistency of the subs is much appreciated and the staff is always friendly and helpful, plus if you check in the app there are usually some great deals!
… moreSungoddess
Bread was delicious! Sandwich looked skimpy compared to the pics that they showed on the menu. I had asked for lettuce and tomatoes but received none. Prices are steep considering the sandwiches are skimpy. I will give them another chance since the sub was delicious.
… moreMelissa P
Cajun Chicken is my new fave! Food was delicious and ready for pick up on time. The staff was friendly and fast
… moreVicki Novak
I live Firehouse Subs. I have never had a bad experience. Their food is always good and it’s fresh.
… moreKellyann Kellyann
I ordered a medium tuna sub $9 for a tiny sub. I ordered for pick up & arrived after pick up time the order wasn’t ready & employee wasn’t friendly. Gave 2 stars for taste but there is no way I will be ordering another one for the size & price. The picture included is only of the half you can see how tiny the bread is.
… moreMegan Cook
If you do delivery services, I advise not to take the orders from here. They never have it ready, finish orders that come in after the delivery order, they prioritize people in the restaurant. Last I checked the people getting the food delivered are paying customers too. They shouldn’t have to wait longer to get their order. Ask if they have the order and they look at you like they don’t know what you’re talking about. It’s happened numerous times or I wouldn’t be posting this. Do better firehouse do better!!!
… moreCarisa Hurley
These called manger claimed she made our subs they had so much mayo that all the toppings were sliding off. I called the store to complain she hung up me she said her name was Alexa after she hung up on I called back and she would not allow anyone to answer my calls
… more