Morgan Rupert
Okay I never write reviews but I’m gonna lose it. One week ago I come here and order their Chocolate Covered Strawberry Refresher. They gave me one with vanilla cold foam, whatever, I didn’t notice til I drove away and didn’t feel like driving back, thought it was a one time mistake. The next time I go, a few days later, I order the same thing. They give me it again with vanilla cold foam, and I said I got chocolate. Girlie looked at me like I had 4 heads when I told her that, but went ahead and fixed it. Today I go again and order the same thing. They try and give me a latte. Whenever I told her what I ordered, she once looked at me like I had 4 heads and then fixed it all. They always fix it, however, every time I go and order it they keep messing it up. You think they would get it right since it’s their special but whatever.
… moreCasey Cagney
Stopped at 9 am. Lots of staff. But the case was empty…I guess it was just easier to use the cart than display donuts. And I gotta say, I passed on the donuts after watching EVERY employee handle money and debit cards with the same gloves they wore to handle food and fix their hair. Coffee is good though.
… moreSheila Bower
I stopped today to purchase a drink and decided to go into the store(usually use drive thru). As I walked to the door I noticed the over flowing garbage can right outside the entrance. The lobby was empty and I was waited on very quickly. As I waited for my order I couldn’t help notice how disgustingly dirty the store was. The floor was filthy, the tables and counters were dirty and the windows were fingerprinted. Not to mention the leak from the ceiling( I swear that bucket has been there forever). I counted at least 6 employees working, so you mean to tell me not one of them noticed the filthy lobby and over flowing garbage….I’m sure one of them were on lobby duty that day!! C’mon Kittanning Dunkin do better!!!
… moretasha
They can’t figure out how to place the walk-in mobile orders on the walk-in mobile order shelf. So when you go to grab your mobile walk-in you actually can’t because they just keep all the orders behind the counter. They also can’t figure out how to make a coffee, even though the directions and fill amounts are on every cup. The men working here are always rude. Making coffee and reheating frozen food is so hard I’m not sure how they cope ;(
… moreLaura Shaffer
Talk about price hikes and dropped quality. 10 bucks for half a dozen donuts and the filled ones barely had any filling. Not even a quarter of Boston creme! Highly disappointed. Walmart has better quality donuts.
… moreParadise Wolf
I didn’t get food but my vanilla Macha was disgusting. I always get one at this place but today it tasted like whole milk. For how much I paid for this it was disappointing. Plus the fact it wasn’t blended properly. There was so much stuff at the bottom. If I have to doctor my own drink up at home there is an issue.
… moreJasmine Tea
The employees are very kind and considerate. They go over and above to provide excellent service. The food and coffee are great. Excellent baked goods besides donuts. Open late! Convenient location!
… moreHannah Berry24
I only ever post when routine instance occur. The past week we have seen 85 plus degree temperatures with insane humidity and this how you choose to put a pasty with icing in the box upside down? Needless to say the icing was stuck to the bottom of the box rather than the donut. Staff is consistently stand offish, unwelcoming and cold. If these people don’t want to work, and offer a bare minimum hello, then take them out of face to face customer service.
… moreAmberlee Bozic
I think my relationship with Dunkin may be over after this last order. Most of my orders for the last two years have been rather disappointing no matter what location I go to (I usually rotate between three of them). Today kinda sealed the deal though. I mobile ordered a latte with whole milk and churro syrup. What I got was a cup of iced milk with a hint of flavor. I couldn’t tell there was even coffee in the drink and the picture is after I added my own coffee. I should’ve taken it back inside and asked them to remake it but I was on my lunch break and I felt bad because the kids working were very nice. I decided to cut my losses and just throw it out. Dunkin coffee is basically water with coffee flavor and it seems like they are never consistent with recipes.
… moreCJ
Nice quick meals that actually taste good. Well maintained and friendly staff is always a plus and recognized as a staple of a good, professional business. These chains are not meant for sit down, take your time meals but the convenience is hard to beat. Definitely recommended
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