

At Texas Roadhouse in Huntsville, TX we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down‚ well, we have those, too. Our food’s not the only thing that’s Legendary at the Roadhouse‚ our fun is too! From our line dancers to our jukebox to our friendly servers, you’ll enjoy every second you spend in a Texas Roadhouse. The Texas Roadhouse story is simple. Legendary Food, Legendary Service‚ all with lots of Legendary Fun!
Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.
Address and Contact Information
Address: 918 Veterans Memorial Pkwy, Huntsville, TX 77320
Phone: (936) 400-5221
Website: https://www.texasroadhouse.com/
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Order and Reservations
Reservations: texasroadhouse.com
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Related Web Results
HUNTSVILLE,TX – Texas Roadhouse
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Reviews
From the start, the service felt lackluster. The hosts seated us outside without asking if that was acceptable, which immediately made us feel like an afterthought rather than valued guests. Once seated, our server, Ty, never introduced herself. However, we observed her warmly introduce herself to the table behind us and spend significantly more time chatting with them. The difference in attention was noticeable and discouraging.
When our food arrived, my steak was overcooked. What was most frustrating was that our server never returned to check on our meal. After waiting approximately 10 minutes, we had to call over a manager ourselves. The manager immediately noticed the steak was cooked wrong and offered to get me a replacement, an interaction which took only 30 seconds but I had to wait 10 minutes for. Eventually, a different manager came by and asked why I didn’t have a plate in front of me—despite our server having walked past our table multiple times without acknowledging us.
A replacement steak was brought out and was cooked perfectly, which I appreciated. However, we were told our server would return shortly to check on us, and once again she did not. Meanwhile, she continued to regularly check on her other tables. When she finally did come over, she brought me a regular Coke instead of the Coke Zero I ordered.
Thankfully, Manager Tarah stepped in and truly saved the experience. She was attentive and made an effort to correct the situation. Her involvement was the only reason the visit improved.
I believe every guest deserves equal attention and respect. Unfortunately, our service experience did not reflect that standard. I am usually very understanding, especially when it comes to food, because I know certain issues are not always the server’s fault. However, during this visit, things began going wrong from the moment we walked through the door. From the hosts to the server, there was a noticeable lack of consideration. Many of the issues we encountered throughout the meal could have easily been avoided with basic communication, awareness, and consistent service.
However, Krystal truly went above and beyond after we left. I accidentally dropped $100 under the table without realizing it. While she was sweeping, Krystal found the money and actually ran out to the parking lot to catch us before we drove away!
Her honesty, integrity, and dedication to her guests are rare and so deeply appreciated. It’s employees like Krystal who make a business stand out. We will definitely be back! Thank you again, Krystal!”