Our menu features an array of mouth watering Grilled Penn Station submarine sandwiches, fresh-cut fries and hand-squeezed lemonade. All sandwiches are prepared fresh in full view of the customer using delicious hearth-baked bread, USDA Choice Steak and the finest meats, cheeses and vegetables. The potatoes are hand selected, fresh-cut and flash-fried in cholesterol-free peanut oil. The lemonade is made from scratch every day using hand-squeezed lemons.
Grilled sub sandwiches, fries & fresh-squeezed lemonade star at this counter-serve chain.
Address and Contact Information
Address: 2526 N Dirksen Pkwy, Springfield, IL 62702
Phone: (217) 679-0057
Website: http://www.penn-station.com/
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Reviews
Debora Heffner
Womens bathroom out of order. Men’s dirty. No unsweetened tea was informed it would take too long to make. Bread bun all crumbly. Won’t be back.
… morePeter Brusky
The food is excellent, although overpriced. I just got here at 9:15 and was told they’re only serving cold sandwiches because they turned the grill off at 9:30. It was 9:15. If you’re open until 10:00 you should serve food on your menu until 10:00.
… moremmiz8606
Came here for lemonade and fries. Fryer oil should have been changed a long time ago, and the lemonade had a very rotten taste. Not Good.
… moreCoresta Andrew
I love Penn station. I have been to many stores. Excellent food and service. This store sucks. Bad management. Slow, unclean and burnt food. I asked the manager about my burnt to a crisp fries and he said that’s just how they come out. I made hand cut fries for Cozy Dog for 7 years. That isn’t how they come out , unless something is wrong.
… moreelizabeth aymer
First time going here and I loved it! Luke and Bethany helped me pick out the perfect sandwich for myself and even talked me into ordering some fries and lemonade. Great customer service skills and a very clean place. I’ll definitely be back!
… moreSho Szczepaniuk
Normally I go to the Penn Stations in Georgia and its a personal favorite. I went to the one here and it was horrible. My friends sandwich was a mess, and they forgot the pizza sauce on my sandwich. Also it seemed like the bread wasn’t cooked fully.
… moreJackie Woodson
It was okay. The bread on the cheesesteak was delicious. Fries was overcooked..
… morejames ervin
Food came hot and fresh. I had the steak sandwhich. The steak had zero flavor.
Also, when I walk into your restaurant and the entire floor is sticky, I automatically think your establishment is gross.
… moreAlso, when I walk into your restaurant and the entire floor is sticky, I automatically think your establishment is gross.
Cadary Burch
I have always loved Penn Station. After moving to Dallas, where there are no locations, I make it a point to get a Penn Station sandwich every time I visit central Illinois. Unfortunately, today’s experience was extremely disappointing.
I went in and ordered a Philly Cheesesteak, asking for everything except pizza sauce—just like I always do. Instead of simply taking the order, the employee ( his name was Eagan) kept repeatedly questioning me in an impatient, condescending tone: “Do you want this? Do you want that?” I clarified again: everything but pizza sauce.
Not only was he rude and dismissive, but when I explained that this is how I always order my sandwich with no issues, he responded in a nasty, arrogant tone, telling me, “Nothing comes on that sandwich but cheese and meat—that’s why I’m asking.”
I would have walked out if I didn’t love Penn Station sandwiches so much. That said, after today’s experience, I will never return to this location. Customer service matters, and today it was completely unacceptable.
… moreI went in and ordered a Philly Cheesesteak, asking for everything except pizza sauce—just like I always do. Instead of simply taking the order, the employee ( his name was Eagan) kept repeatedly questioning me in an impatient, condescending tone: “Do you want this? Do you want that?” I clarified again: everything but pizza sauce.
Not only was he rude and dismissive, but when I explained that this is how I always order my sandwich with no issues, he responded in a nasty, arrogant tone, telling me, “Nothing comes on that sandwich but cheese and meat—that’s why I’m asking.”
I would have walked out if I didn’t love Penn Station sandwiches so much. That said, after today’s experience, I will never return to this location. Customer service matters, and today it was completely unacceptable.
Rich Rich
First off, there was really nothing wrong with the food. It was tasty, as it should be. There was nothing to really distinguish it from any other sandwich shop, but it certainly wasn’t bad. The place itself was clean, so I had no problem with that.
The employees certainly could have done a better job. Maybe I got there at the wrong time – it was after lunch, and maybe they’d been having a rough go of it. Still, there seemed to be no attempt at all to be pleasant or welcoming. No sooner had I walked in the door than the guy that takes the orders just starts rapidly firing off questions at me – despite the fact that I’m clearly looking over the menu and trying to decide what to order. I ordered my lunch then made my way toward the cash register, having to walk around another guy who was stocking the shelves with bags of potato chips in the process. This guy just looked at me, and made no effort to move or even acknowledge my existence, despite the fact that he was blocking 3/4 of the aisle and I had to make my way around him somehow.
The guy at the register simply barked the total of my order at me, then literally snatched the money out of my hand when I went to hand it to him. After pretty much shoving my change back at me, he just walked away.
As I said, maybe it was just a really bad day. But sandwich shops are everywhere, and experiences like this sure don’t make me want to go back to this one.
… moreThe employees certainly could have done a better job. Maybe I got there at the wrong time – it was after lunch, and maybe they’d been having a rough go of it. Still, there seemed to be no attempt at all to be pleasant or welcoming. No sooner had I walked in the door than the guy that takes the orders just starts rapidly firing off questions at me – despite the fact that I’m clearly looking over the menu and trying to decide what to order. I ordered my lunch then made my way toward the cash register, having to walk around another guy who was stocking the shelves with bags of potato chips in the process. This guy just looked at me, and made no effort to move or even acknowledge my existence, despite the fact that he was blocking 3/4 of the aisle and I had to make my way around him somehow.
The guy at the register simply barked the total of my order at me, then literally snatched the money out of my hand when I went to hand it to him. After pretty much shoving my change back at me, he just walked away.
As I said, maybe it was just a really bad day. But sandwich shops are everywhere, and experiences like this sure don’t make me want to go back to this one.