Ryan Dolan
Employees were nice and helpful. 3 of us got cheeseburgers, food tasted decent enough but the meat was greyish in color, threw us off a bit. I’d go back here but I think I’d stick with chicken tenders and ice cream next go around!
… moreStephanie Stewart
It’s a Dairy Queen so we know what we’re getting when we go there to eat as far as the quality of food goes and blizzards are delicious. My problem is with the Customer Service. I am in Goodlettsville. We don’t have a lot of evening dessert options, especially not for kids in this town and the last two times I’ve been to this particular Dairy Queen at this particular location have been awful. I stopped by at 7 o’clock at night on a day they were supposed to be open until 9 o’clock and one of the employees had the doors locked and refuse to let anybody in because she said she was the only person who could take orders and needed it to be through drive-through for the rest of the night hundred percent sure that’s against company policy. I happen to know that because I’ve worked fast food and retail second time was this evening we drove through didn’t even attempt to go inside after the last experience and ordered an M&M blizzard. We received a chocolate blizzard with zero M&Ms didn’t realize it until we got all the way home And when I called to report it, they asked me to come back didn’t offer to give me credit didn’t offer to refund me or didn’t offer to give me a free one. The next time I came in instead please drive 20 minutes back to our location for us to remake it for you super inconvenience and if I’m honest, I’m really sick of Customer Service nowadays it’s 100% gonna make me not frequent places to give me crappy customer service. I’m not spending a little harder money. I have to be treated poorly.
… morekelley bair
Food was packaged nice.bread was a little funky tho and tenders were a bit off.i sat in the parking lot to eat in my car then when i left goodletsville finest followed me.guess ur not allowed to eat in ur car??pulling out on to dickerson was a bit of a hassle.
… moreKayla Salazar
Joyanne was GREAT!! So nice and new what i needed after a long day 🙂 A ice cream no nuts 🙂
… moreJen “JT” T
I honestly have never had a bad experience here until this time. A lady in street clothes took our order and serviced us at the drive thru window. My receipt clearly said mini cookie dough blizzard and small choco brownie extreme. I got a mini heath and small cookie dough. After tasting it and realizing I let her know and she remade the exact same thing. I was pretty dumbfounded. I also ordered tenders that should have came with toast, when I let her know it was missing, she went to the back ans brought it back and handed me the toast. The receipt said Lil James, pretty unprofessional, but in saying that, it wasnt him who served us.
… morePaul Brightly
I enjoyed their caramel milkshake and their strawberry lemonade was good, too. This is a family dairy queen and it had such a lovely atmosphere.
… morewytelyoness Lyoness
I have to say this Dairy Queen was the friendliest I have ever been to. The food was fresh and all around a great Sunday treat♡ I recomend
… moreJohn Kasper
Real OLD SCHOOL, the DQ has been an anchor of the Goodlettsville downtown area for decades. Not a big as some others but the great ice cream you expect from DQ and certainly the old school customer service. Definitely worth the short drive from the interstate for a treat. Will be back.
… moreRhonda Michael
They have the best ice cream desserts. It can also be a cheap place to eat nowadays I don’t see how a family with two or three children can afford to go out and eat. Everything is so expensive
… moreJill Whipple
I’m not sure why but every time we come to this dairy queen, the ice cream is melted. Have gotten blizzards here multiple times and they are mostly melted. There is no way that the cashier could flip over these blizzards without them falling all over the place. Disappointed to be eating melted ice cream.
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