Katlynn Cha
Nice, friendly staff as always. This is a busy location in the middle of the Southlake shopping area. Parking is a bit difficult to find and this shop does not have a drive thru.
… moreLissa Duty
Great place for a quick stop to grab a coffee and dessert. The atmosphere was perfect for visiting with friends and hanging out.
I really enjoyed the pumpkin loaf and passion tea.
The guests with me had coffee and a dessert also.
Next time you are looking for a place to grab a coffee you must stop here.
… morerosami gallery
I usually enjoy Starbucks Americano, but this time it was surprisingly weak — almost like brewed coffee mixed with too much water.
I even asked for an extra shot, and the barista kindly added it, but the taste was still too light.
I’ve never had an Americano this weak at Starbucks before.
I hope this was just a one-time issue because I usually love their coffee.
… moreBarbra Yami
This location is beautiful on the outside but hectic inside.
The remodel is absolutely disgusting; It’s cold and uninviting. The cashier was rude as well.
This location also has a teenager problem on Friday and Saturday nights. They’re everywhere and extremely rude. They have no sense of personal space. So if you really want to come to this Starbucks come when schools are in session before 6:30pm.
… moreAbbey Killin
As someone who works in the square and frequents this Starbucks regularly, I was frustrated when I was denied a cup of water because I didn’t make a purchase the same day I wanted a water? What in the world!?
Also, let’s talk about being a decent human here. Forget that we regularly visit this store.
I read a review that someone was overheating outside and asked for a water and the guest had to buy a $4 cake pop in order to help them out.
Wow.
I wasn’t going to leave a review. I already emailed to ask about this corporate kingdom type of policy. I only hope to see change.
Kelly & Mindy, what do you think?
… moreD’Angelo Williams
This starbucks always under serves their drinks. I constantly ask from light Ice on my items and I was told to ask for “Extra Light Ice” when I place my order. However I don’t even think that this is an option. How about we start pouring drinks to their adequate levels like all the other locations do. I’ve seen several other reviews saying the same exact thing, so they should address this problem. Guess I’ll be taking my business to the new La La Land down the road!
… moreCarlos Galindo
Love this location, so convenient, get your coffee fix and off you go to continue shopping. Can be crowded at times though, would be great if they opened another one in town center.
… moreTracy Galloway
Wonderful neighborhood for a horrible starbucks, Kelly for working the register as long as you say you have you sure dont have people skills she was very condescending and rude when I placed my order i usually order the medicine ball tea, which up until this point that is exactly how I’ve ordered it. And every single Starbucks, I’ve been to knows what I’m talking about. It’s a green tea, steeped in lemonade with honey and I understand if she just didn’t know what that was, but she kept cutting me off when I tried to explain what it was, it was treating me like a child thinking that she knew exactly what I wanted news flash, I didn’t get what I wanted. The only saving grace was Kim the other worker at that establishment who is very sweet and made sure to have a smile on her face. It was very pleasant, but as for the other lady, something needs to be done on management’s end, because that was just ridiculous
… moreAladár Gutiérrez
Worst Starbucks in all of Texas!!! Never walked into a place so rude! Been coming here for the last 5 days in a row each day just gets worse. They’re always leaving like 2inches of room in my latte no other Starbucks has ever done that for a latte. Never ever been greeted and every time I walk in it’s slow! I get stared at every single time like if I don’t belong there by both customers and employees!!! I’m literally dressed clean with the same expensive brands as all the people in there but they make me feel like if I’m wearing something vulgar or dirty. I hate identity politics but seriously look at most of the bad reviews mainly people with foreign names. A customer literally closed the door on me as I was going walk in. A Starbucks in ghetto oak cliff will give you far better service than this one
… moreJai C
I visited this Starbucks and was shocked at how poorly it was staffed and managed. There were about 15 people waiting with only two associates working. The line moved extremely slow, and it was clear the staff could not keep up. I even left for 20 minutes and when I came back, the line was still wrapped around. This is unacceptable and unprofessional for a brand like Starbucks. If staff can’t multitask or handle busy times, more training or better scheduling is badly needed.
0/10
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