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American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Hours
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 10 AM–10 PM |
Address and Contact Information
Address: 5000 Shelbyville Rd #1585, Louisville, KY 40207
Phone: (502) 897-3933
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
Photo Gallery
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Reviews
Nailed by Brandy
First time I went and everything was beyond my expectations. The guy in the front was not welcoming. Even made me speak first, not a hello, welcome, how many?,, like was just staring at me dumb and blank until I said “two people”. That’s my only negative about it but it doesn’t take the rating of the whole place down just because of one bad apple. So I decided to just let it go because from the time that the lady walked us back to our table until the time that we left everybody was super friendly, smiling, welcoming. The food was so good, the cheesecake was beyond good.. I just had a really good time with my son and I can’t believe I’ve never been here before. Will definitely be back and 100% recommend.
… moreCortney Thompson
This wasn’t our first time visiting this location. We love this restaurant no matter where we go. We stopped in on a Saturday night. The restaurant was very busy we found a place at the bar for us two to eat. We typically choose the bar since it works for two and is not crazy to grab a seat. The atmosphere is always great. It can be loud but still manageable to talk. We were greeted by the two bartenders and asked what we wanted for drinks. We then ordered our food and talked about which cheesecake we were going to order since we usually take a piece home. The service was great as always. I can’t remember a bad time at any location we’ve been to in the past. The food was outstanding as always and we loved the speed in which it came out. We ordered cheesecake to go and had a great time! We will definitely return!
… moreChiara Rizza
This place is absolutely amazing, with so many dishes to choose from, everything from pasta to burgers and cheesecakes (amazing!). They also offer gluten-free options, which is fantastic for someone like me who’s celiac. The place is spotless and elegant, and the prices are totally reasonable.
… moreE
We came while this location was very busy, but we did not have a long wait time which was great! We got all of our meals without any issues and the waitress kept up with anything that was needed. This location is clean and looks so nice inside! Love cheesecake.
… moreVanderlord1985
Absolutely fantastic. I stopped in for my birthday. Ordered a Sam Adam’s Boston lager and tirimisu cheesecake. The cheesecake was so much better than anticipated. I wish it would have lasted forever. Lol. I cant wait to return again for more.
… moreJamie Wisley, Realtor
The Thai lettuce wraps at The Cheesecake Factory are so delicious. They give you the option to either put chicken or avocado on them as your protein. They are so healthy and fresh and are full of flavor. The service was good, but there were times that we were waiting on the server to come to the table for a while. She had a lot of tables though so they might have been short staffed. We still had a great experience and enjoyed lunch with friends.
… moreAlexrealtor
I stopped in for brunch one Sunday. Sat at the bar. The bartender made good recommendations. I really enjoyed the espresso martini and small plates/appetizers that I got. Cheesecake and bread are always a plus as well. Always a good experience when I stop in.
… moreKen McWilliams
Awesome atmosphere, food and service. Can’t wait to come back. Thanks to Samantha for taking such good care of us!
… moreCameran Johnson
We got 2 Asparagus, Spinach, Cajun Gumbo, Shepherds Pie and Fried Zucchini. With A Cinnabon Cheesecake and a Berry Cheesecake. All were very good! And Service was also very good too! We had to wait 30 minutes for a seat but luckily only 20 minutes for the food! Would return 100% ONLY thing I dislike was the FAKE favor they did for us. My wife hates gravy so we asked for no gravy. And they gave her gravy. So we sent it back and they messed it up again. So they told us “The manager will bring it himself and compensate ya’ll for it”. We were expecting a free cheesecake slice or the shepherds pie being covered. NOPE they charged us for an extra shepherds pie and marked it as free. WE NEVER ORDERED 2. That favor was non existent, and useless! Don’t tell me you’ll compensate us for your mistake, and give us a fake 0% discount. But besides that, still good food! Also It’s cheaper than I thought!
… moreLowell Scarborough
We had an excellent experience at The Cheesecake Factory. Even with it being busy, everything ran smoothly—host stand was organized, the dining area felt clean, and the overall atmosphere was energetic but not chaotic.
Food-wise, it was exactly what you hope for here: big portions, great flavor, and everything came out hot and fresh. Service was a standout—friendly, professional, and attentive throughout the meal without feeling rushed.
If you want a dependable place for a date night, family meal, or a group, this is one of those spots that consistently delivers. We’ll definitely be back.
… moreFood-wise, it was exactly what you hope for here: big portions, great flavor, and everything came out hot and fresh. Service was a standout—friendly, professional, and attentive throughout the meal without feeling rushed.
If you want a dependable place for a date night, family meal, or a group, this is one of those spots that consistently delivers. We’ll definitely be back.