Kevin Chambers
Don’t waste your time. My wife waited over 30 minutes for food in the drive thru came home and we are missing part of our food. They gave the first round of food to someone else then screwed this order up. I have personally been there 4x in 6 months 3 out 4x something is wrong. This is the reason KFC is losing stores. It sucks I used to enjoy it but won’t waste my time in the future. I wish this was different but it is what it is.
… moreNek B
I did one star so I could post! 1st they had a note to come in b/c the drive thru was closed. I got my baby out in the cold to go in to order when the lady at the front kept making excuses to not sale me any food 1st she said I couldn’t get a 3 wing meal only a 2 wing meal so when I asked for that and to add a wing she insisted I had to buy a breast and a wing so when I explained to her she just told me I couldn’t only order a 2 wing meal after I was there 2 days ago and purchased a 3 wing meal she then tells me they don’t have anymore she goes to ask the cook the cook yell I have 6 original wings she started to whisper to the cook then the cook yell I’m out of wings I said you just said you had 6 original before your coworker start whispering. They both looked at me stupid with no response the lady at the front appeared to be under the influence. I don’t appreciate the way I was treated
… moreEbony Wilson
I ordered a 8 piece meal from KFC on Barnett Shoals in athens ga and my husband got a thigh an in the center of the chicken was blood. I called to I form them of the situation and the first thing the manager said is I can’t give a refund because it’s through doordash. I never asked for one . I realize that management and good customer service does not exist anymore. I feel it was very unprofessional to not correct the situation. NEVER AGAIN….
… moreSteven
So were to start, we spent the day in the hospital with my wife in pain. Once released we decided to treat ourselves. We got to the KFC store at 2150 Barnett Shoals Rd, Athens, GA 30605. The pick-up order said it’d be ready by 8:35pm. We got to the store at 9pm, bad traffic, and it wasn’t ready until nearly 9:30pm.
While waiting for the order, one of the employees asked another where the gravy was. They responded rudely and said “it’s too late, I’m not making anymore.”
We just got home a few minutes ago to find our “16piece bucket” was instead an 8piece.. I paid $50 for half the food I got..
So in short, no gravy because a lazy employee didn’t want to do their job.
We waited an hour longer than we were told.
And we were shorted food we paid for.. (Also side note, biscuits were crushed in the box)
… moreSandra C
I have a family of 4 so I went for their Tuesday deal of 8 for $10. I ordered and was given my total and asked to pull around. I pull around and the lady at the window had no knowledge of my order. I’m like what but I wasn’t mad just hoping they get it together in there. I pay my money and get the order. I drive all the way home to see it’s only 6 pieces of chicken. I was highly upset but there was nothing I could do so I let my family eat and I got noodles. I fell for their scam and lost money that I set aside for that. I felt so bad that now if I go get chicken, looks like I have to count pieces before i pull off. I cried a little because we don’t have money for continuous take out by please yall, learn how to count before giving people their orders. PLEASE.
… moreTami Wooten
Went here at 9:26 pm and they refused to take my order. The lady stood on the inside scrolling on her phone. The cook was outside smoking. I sat in drive-thru 5 mins waiting for someone to take my order. This is the worst KFC you can go to in Athens. The chicken already ain’t that good and you still have to deal with the worst customer service cause folks just LAZY!!!
… moreAlfredo Tua
I went through the drive thru and the employee asked to come inside because they were understaffed. Then inside it was taking forever to get everybody taken care of. I don’t blame the employees, I blame management for not handling this situation properly. You can tell employees are overworked with no support. That’s probably why they are understaffed. That’s why they get 1 star.
… moresandra staton
This establishment is very unprofessional. The workers spend more time outside smoking than they do working. I walked away without my oder after waiting 20 minutes. This place should close their doors permanently.
… moreWilliam Jones
How is it that KFC has gone this far downhill ? The Barnett Shoals store is the absolute worst ever. Aside from screwing up a 3 piece order, it was burnt. How is that even possible when it’s practically fool proof ? This is the 3 rd , and very last time ill give them the benefit of the doubt.
… morell fan
If you want to spend almost an hour waiting for “fast food” and deal with rude staff who do not thing they let you wait for too long and argue back with “everybody should wait, this is your place to go. Will never ever spend my time or money ordering KFC at this store anymore.
… more