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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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DQ Food and Treat in Kent, OH, 1443 S Water St | DairyQueen.com
DQ Grill & Chill Restaurant. Online Ordering is temporarily unavailable, please check back later. VIEW DQ® MENU.
DQ Food and Treat in Kent, OH, 4050 Cascades Blvd, Unit A
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Dairy Queen Grill & Chill | Kent OH – Facebook
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Reviews
Kyle Regan
This Dairy Queen was a great experience from start to finish. The food was prepared with real care and attention, and everything tasted fresh and well made. It also feels like a family-run franchise, which really shows in the service. Friendly atmosphere, quality food, and a place I’ll definitely be coming back to again.
… moreStacy Sallee
Have had two delivery orders from this location. First time they completely missed two items. The second time they didn’t bother to send the queso with the breadsticks and my blizzard toppings were all at the bottom. The quality control needs some serious work. Won’t be ordering from this location again.
… moreChip Adams
11 14 25 8.00 pm hot food. All the employees friendly. Great place a +
… moreCaicco386 Caicco386
I had a experience of a lifetime, I just got done playing basketball and was hot and wanted a cold treat, I walked inside and was greeted by the super pretty cashier Kendall, she took my order and I had a ice cream cone in no time, this was a great experience and I will definitely come back and tell others to come!
… moreKenzie S
Girl at the drive through left her mic on as we pulled away and said “Like Jesus” when we only ordered two things. Very unprofessional. At least turn your microphone off if you’re going to be rude to customers.
Further, we definitely got overcharged because there is no way a dilly bar and a small blizzard is $9.
… moreFurther, we definitely got overcharged because there is no way a dilly bar and a small blizzard is $9.
Jess Pickett
I understand that working customer service can be very difficult but there is a level of patience that everyone should show to every guest. “Suzie” and “Sally”, as they said their names were to the gentleman that was having issues with the establishment, were very unprofessional and honestly childish in how they handled his issues. From what my wife and I overheard he had tried to place a mobile order for at least $5 to then get a $1 sundae. It didn’t let him opt for the promo so only his burgers came through and he was trying to get answers as to what happened and ultimately wanted a refund. When we came in he was asking them to refund it and they explained that he would have to call corporate which confused him and they were treating him like he was an idiot honestly and like the entire thing was a joke and a waste of their time. They gave the fake names and then when he asked for a store number “Sally” said 1234 and then when he asked again she said 5678. Again I understand upset customers are not fun but the entire situation was not handled well and caused my wife and I to leave because they acted like awful brats towards the gentleman. Sure he needed to call corporate but patience goes a long way.
… moreMichael Jundi
Glad to have this representative of Americana still in the neighborhood! The best parts of DQ are still here; kids slinging burgers and ice cream, friendly service and tasty food.
… moreCindy
The food is amazing. One of the best fast food type places, imo. Not to mention the ice cream. Always amazing. It’s a bit pricey for fast food/ ice cream, though. We can easily spend over $30 between 2 adults and 1 child. And that’s not even each of us ordering meals. But so good none the less.
… moreTara Salgado
First of all I would like to say I went to dairy Queen South water Street in Kent I ordered a medium strawberry milkshake with no whip cream I also ordered two single cheeseburgers. I pull around I pay for my order they give me my milkshake and then they give me my food we pull around take our burgers out of the bag My husband takes one bite out of his and it was cold so I reached in the bag I felt mine mine was cold so I went back in and I told them that my food was cold and asked them if they would remake it needless to say they did not remake it they put it in the microwave to where it was extremely hot and we were not able to eat our food. I sat out in the parking lot I called and spoke with the manager and he said well we can’t refund you because you don’t have a receipt and I said well the person that took our order and the person that gave us our food did not give me a receipt so how is that my fault The manager said well without a receipt there’s nothing I can do I said well are you able to look up I receipt he goes no I don’t think we can do that I said actually yes you can do that I said every fast food restaurant has an option on their computers where they can look up a receipt he goes no I don’t think we do I said yes you do so he said one moment he found our receipt and he said okay I’ll give you your $5 back The people this South water Street dairy Queen they’re completely rude you got teenagers running the store you need to get people that actually want to work and want to do their job correctly and not serve people terrible food.
… moreSaeed Mokhlis
For the love of go pls don’t go here. They get our order wrong Everytime and the sassy employees need to be checked. It’s ridiculous. Don’t waste your energy, time, or money here.
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