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American chain restaurant offering sizable portions from a vast menu including signature cheesecake
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Reservations: thecheesecakefactory.com
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Reviews
Sergii Vasylchuk
This place honestly has some of the best food quality I’ve had in Florida for a walk-in casual spot. Portions are solid, ingredients are high-quality, and everything tastes like someone who actually knows what they’re doing made it. Their cheesecakes deserve a separate mention — yes, cheesecakes have a long history everywhere, but these are just outstanding. You don’t expect this level of execution in a casual restaurant, so the quality really surprises you.
Service is also strong. Staff actually tries. My server forgot one of my meals because I changed my mind mid-order, and instead of arguing or making it awkward, they just brought it out on the house. That kind of attitude is rare around here. And since tips aren’t included in the main bill, the team really works hard to earn it — and you can feel it.
Overall, very positive experience: great food, great service, nothing pretentious. Highly recommend stopping by.
… moreService is also strong. Staff actually tries. My server forgot one of my meals because I changed my mind mid-order, and instead of arguing or making it awkward, they just brought it out on the house. That kind of attitude is rare around here. And since tips aren’t included in the main bill, the team really works hard to earn it — and you can feel it.
Overall, very positive experience: great food, great service, nothing pretentious. Highly recommend stopping by.
Will
We had extremely slow service, we told the manager about it. The manager, Gil, did just about nothing.
Inside, it took 3 hours to have our meal and finally get our bill from the incompetent waiter. I’m like a decent restaurant, Gill offered us nothing. You would get better service at Applebee’s, and it would be a third of the price.
Despite the high prices, the restaurant is very penny-pinching when it comes to helping out or doing anything for customers. We won’t be back.
… moreInside, it took 3 hours to have our meal and finally get our bill from the incompetent waiter. I’m like a decent restaurant, Gill offered us nothing. You would get better service at Applebee’s, and it would be a third of the price.
Despite the high prices, the restaurant is very penny-pinching when it comes to helping out or doing anything for customers. We won’t be back.
M M
Very disappointed with our visit today. I honestly did not expect such poor service at The Cheesecake Factory.
The service felt careless and disorganized — it almost felt like the food was being thrown at us (only thing missing was it landing on our heads). The waiters were wearing visibly dirty clothes, which is very surprising for a restaurant of this level.
The meat we ordered was overcooked and extremely salty, almost impossible to enjoy.
It’s really disappointing because you expect much better standards from The Cheesecake Factory. Today’s experience left us very upset.
… moreThe service felt careless and disorganized — it almost felt like the food was being thrown at us (only thing missing was it landing on our heads). The waiters were wearing visibly dirty clothes, which is very surprising for a restaurant of this level.
The meat we ordered was overcooked and extremely salty, almost impossible to enjoy.
It’s really disappointing because you expect much better standards from The Cheesecake Factory. Today’s experience left us very upset.
Zeba Darvesh
I visited CCF after many years. They do a good job and it has consistent taste. The main appetizers got out fast but the main course food took a lot of time. The server super nice and sweet.
… moreSpencer Wiegard
I think this was the worst experience I had at Cheesecake Factory ever. Brought my girlfriend out for dinner on vacation it took almost half hour to sit down which is expected. We sat down and it took almost 20-25 minutes to even get a waiter to the point where I had to get up and ask another waiter to serve us outside. He got us bread but we did not even get utensils and once I asked for them they completely forgot. We had to wait another 10 minutes for drinks. After that we final got to order about 45-50 minutes in waiting at our table. We got the appetizers finally and still NO UTENSILS to even eat the appetizers. This is about 1 hour and 25 minutes in. We finally got the main dishes about 1 hour and 45 minutes in when we got there at 8pm around And still NO UTENSILS!!! The food was good and all but completely ruined the evening on our vacation never had to wait so long and to not be acknowledged at a restaurant. If you like to talk a lot then this is the place for you. Also the plates where dirty
… moreMarie Hernandez
I usually love the cauliflower wings from this restaurant and have ordered them at other locations many times, but this time they were way too salty—practically inedible. They were also very mushy. Really disappointing since they’re normally one of my favorites. On a positive note, the zucchini was cooked perfectly—nice and crisp. Hoping this was just a one-time issue with the seasoning.
… moreMariana Raar
We arrived on a Thursday at 3:30 pm. Even though there was no line, plenty of empty tables, and the servers were just chatting with each other, we were told we’d have to wait at least 10 minutes to be seated. After some time—and since we had kids with us—we decided to sit at the bar (which is definitely uncomfortable with children). Because we were only there for dessert, we agreed, even though we were really cramped.
It took 35 minutes from the moment we arrived to finally get our cheesecakes, and honestly, I expected more. Maybe it was because I was already stressed from the kids being uncomfortable and the long wait, but the cheesecakes just weren’t memorable. Sure, they’re tasty—loaded with sugar, flour, and vegetable oils—but nothing out of this world. For half the calories, I could find something that truly hits the “wow” factor, and without having to beg for service.
The service here is just terrible.
… moreIt took 35 minutes from the moment we arrived to finally get our cheesecakes, and honestly, I expected more. Maybe it was because I was already stressed from the kids being uncomfortable and the long wait, but the cheesecakes just weren’t memorable. Sure, they’re tasty—loaded with sugar, flour, and vegetable oils—but nothing out of this world. For half the calories, I could find something that truly hits the “wow” factor, and without having to beg for service.
The service here is just terrible.
Safdar Nizam
Visited The Cheesecake Factory yesterday and overall, it was a pleasant experience.
The highlight of the visit was definitely the cheesecake – it was rich, velvety, and full of flavor. I tried the classic and one of the specialty options, and both were absolutely incredible.
The menu was extensive with plenty of choices for everyone, though it took a while to decide.
The ambiance was very welcoming – soft lighting, stylish decor, and a lively but not overwhelming atmosphere.
The seating was comfortable and the place was clean and well-maintained.
That said, the service was noticeably slow – it took quite a while for the server to take our order, and even longer for the food to arrive.
While the staff was friendly, they seemed a bit overwhelmed or understaffed.
The food aside from the dessert was good but didn’t quite stand out – just above average.
It’s definitely a great place if you’re looking to relax and take your time, especially if you’re a dessert lover.
All in all, I’d go back for the cheesecake alone, but I’d hope for quicker service next time.
… moreThe highlight of the visit was definitely the cheesecake – it was rich, velvety, and full of flavor. I tried the classic and one of the specialty options, and both were absolutely incredible.
The menu was extensive with plenty of choices for everyone, though it took a while to decide.
The ambiance was very welcoming – soft lighting, stylish decor, and a lively but not overwhelming atmosphere.
The seating was comfortable and the place was clean and well-maintained.
That said, the service was noticeably slow – it took quite a while for the server to take our order, and even longer for the food to arrive.
While the staff was friendly, they seemed a bit overwhelmed or understaffed.
The food aside from the dessert was good but didn’t quite stand out – just above average.
It’s definitely a great place if you’re looking to relax and take your time, especially if you’re a dessert lover.
All in all, I’d go back for the cheesecake alone, but I’d hope for quicker service next time.
Dipan Desai
Delicious food.
Avacado roll was super crunchy and delicious. As a vegetarian i ordered coliflower crunch which is super crispy.
As well as i ordered flat bread pizza which is signature dish in cheesecake factory.
Overall great food.
But somehow i was disappointed with the service, for the drink we ordered as well as my friend ordered coke but waiter didn’t ask for anything else or for the refill. He missing out during dine he direct came back when we asked for the checks.
Overall food is super delicious highly recommended but somehow disappointed in service.
… moreAvacado roll was super crunchy and delicious. As a vegetarian i ordered coliflower crunch which is super crispy.
As well as i ordered flat bread pizza which is signature dish in cheesecake factory.
Overall great food.
But somehow i was disappointed with the service, for the drink we ordered as well as my friend ordered coke but waiter didn’t ask for anything else or for the refill. He missing out during dine he direct came back when we asked for the checks.
Overall food is super delicious highly recommended but somehow disappointed in service.
Shannon Smith
Came to this location with my family last week and had a very disappointing experience. Service was extremely slow—it took over 20 minutes just to get water and drinks. The waiter did apologize, but it didn’t feel genuine or like anything was being done to improve the situation.
Our bread basket sat empty the entire time, and our food order took forever. The manager was walking back and forth and even working on the floor, but never once checked on any tables or acknowledged the issues. As the waiter passed by, he repeatedly said, “one minute, folks,” but each time that “one minute” turned into another 10 minutes of waiting. If guests are clearly waiting that long, the least that could be done is to offer more bread or some kind of attention.
Multiple tables around us were complaining as well. To make matters worse, a table that was seated after us received their food first and appeared to enjoy a full meal while we continued waiting. What should have been a nice family dinner turned into a nearly 4-hour ordeal from the time we walked in to the time we finally left.
My mom also received the completely wrong burger, and the food was not prepared correctly. Overall, this place seems to be going downhill, and the manager could have handled the situation much better.
… moreOur bread basket sat empty the entire time, and our food order took forever. The manager was walking back and forth and even working on the floor, but never once checked on any tables or acknowledged the issues. As the waiter passed by, he repeatedly said, “one minute, folks,” but each time that “one minute” turned into another 10 minutes of waiting. If guests are clearly waiting that long, the least that could be done is to offer more bread or some kind of attention.
Multiple tables around us were complaining as well. To make matters worse, a table that was seated after us received their food first and appeared to enjoy a full meal while we continued waiting. What should have been a nice family dinner turned into a nearly 4-hour ordeal from the time we walked in to the time we finally left.
My mom also received the completely wrong burger, and the food was not prepared correctly. Overall, this place seems to be going downhill, and the manager could have handled the situation much better.