

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sheboygan, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 2832 S Business Dr, Sheboygan, WI 53081
Phone: (920) 889-5210
Order and Reservations
Order: Order online
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Dunkin’ at 2832 S Business Dr in Sheboygan | Coffee & Donuts …
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Reviews
Pictures are of the Doughnuts I got!
Updated 04/17/23 07:00
What a change since last year! I ordered a bacon, egg & cheese on a plain bagel toasted with an order of snacking bacon & coffee. The service was awesome & the food was just as good!
Moving on….rewind to yesterday the 16th…go in around 2-230pm and place an order for my sons kindergarten class of 3 dozen st.pattys day themed donuts. No filling whatever would be easy for them as long as it’s related to st.pattus day. I said I would be there by 5am and we were good to go.
Now fast forward to today….arrive at 510am ready to get my donuts some coffee Nand be back in kiel in time for husband to get to work.
Wrong….. I politely state “I am there for my pick up oder”…”ok come down here”…. “may I also get coffee while I am here”
“She wants more stuff”…the one girl says.
Place my coffee order and say “ok..I am here for my 3 dozen donuts”
There was a moment of silence and then they both look at each other….the one stocking donuts says “that’s it I quit…no for real…someone set me up today” in that moment I felt bad…oh no No one told her…. then I look at the screen to take orders for drive through and there my receipt with all instructions written on it. In bright blue marker it reads “5am”
She proceeds to grab 3 boxes with anger and head to the back.
I wait a few minutes and the other lady who made my coffee tells me it will be a couple minutes. It is now 535 and I get 3 boxes and I am told “we put as much themed donuts as we can” and she walks away. Either we made a mistake or you”
I am now upset bc I am going to be late…he’s going to be late… and I opened the box and there are 3 that are themed…. the rest are maple or filled and this is ridiculous.
As I sat in complete awe I left very angry. I wanted to correct it but I had no time. I go home find as many kid approved donuts as I could and wondered why didn’t they take some from the front… heck I would have met them half way and did have theme half kid friendly so it didn’t mess them up.
Moral of the story… no matter how in advance you make an order they clearly can’t handle it. The attitude and lack of customer service is appalling. I kept replaying…either we made a mistake or you.
Crazy bc I went there yesterday and was asked what I wanted… gave my order paid and yet it’s my mistake.
The only mistake I made was going there. Is it just or is customer service just a thing of the past!
Do better people…… will never return there. Good luck… bc I wasn’t the only one upset… the gentleman who waited 10 minutes for 2 coffee let them have it. Sad that you don’t get what you paid for but people want to complain about what they get paid hourly!
Update… 5/4/25
I am in the area 2 to 3 days a week. Service has slumped here in the last 8 months. Usually, when I come, there are no lines at drive thru. I use App for ordering ahead. This update is based on the last few months. Today, I received an iced drink and then asked to pull up, and they will bring the 2 hot out coffees out. I figured they were making fresh pot of coffee. Nope, luke warm. I live on Dunkin but will be awhile before I venture back here. I don’t know what has changed here, but additional training would help. I may try this location again in a few months, and if it improves, i will change back to 5 stars. I will note it now takes 5 to 10 min just to get coffee with little to no line at drive thru. And I dont understand the asking people to pull up when no one is behind them. Slows workflow down when one person gets pulled to run food items out. Work smarter not harder.