Sugar Thai Food, a sanctuary for authentic Thai cuisine, invites you to embark on a culinary journey that captures the essence of Thailand. Nestled in the heart of Ellensburg, Washington, this restaurant serves as a beacon for those seeking the vibrant flavors and aromas of Southeast Asia.
Unpretentious Thai restaurant offering traditional fare like curries & noodles, plus beer & wine.
Address and Contact Information
Address: 306 N Pine St, Ellensburg, WA 98926
Phone: (509) 933-4224
Website: https://www.sugarthaiellensburg.com/
Menu Photos
sugarthaicuisineellensburgwa.smiledining.com
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Sugar Thai Cuisine | Ellensburg, WA
Sugar Thai Cuisine, Ellensburg WA | 306 N Pine St, Ellensburg, WA …
Sugar Thai Food: Experience Authentic Thai Cuisine in Ellensburg
Reviews
Our server was only seen during our order placement. Then we overheard her saying she needs to take her break shortly after placing our order.
The appetizer was good, but our entrees were sub par. We ordered the Massaman curry with level 2 spice, but it was missing potatoes and had no spice whatsoever. The Seafood curry basket was ordered with a level 4 spice, but it overcooked and had absolutely zero spice. Both entrees came with rice that was obviously sat out for a while and was crunchy throughout.
During our meal, we never even had a single server come up to us and ask how everything was. We would have complained.
When the guy who replaced our server lady came up at the very end of the meal asked how everything was, we told him how it was missing ingredients and spice. He said the kitchen had been messing up and others have not gotten their appetizers before their meals….a sorry excuse for a mess up, passing the blame. When I asked what he’s gonna do about it, he stated that it will be better next time. No offer of compensation, or fixing anything.
This kind of horrible service and lack of concern for a repeat customer is why we will never go back there again.
I have been to many Thai restaurants, both stateside and abroad, and this place is the 2nd worst place here in the states.
If you want good Thai food, better service and care and concern about the customer, I recommend you go anywhere but here. Stay away from the places in Cle Elum as well, they are just as bad.
I highly recommend Bangkok Thai in Lacey, WA if you want authentic Thai cuisine with a passionate owner, authentic flavor and an overall great experience.
The Thai Fried Rice is so delicious.
It worth swinging by here.