Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 304 W Bay Area Blvd Ste 100, Webster, TX 77598
Phone: (281) 525-4107
Website: https://www.firehousesubs.com/
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304 W Bay Area Blvd, Ste. 100 – Firehouse Subs
… area blvd, ste. 100. Directions. Webster TX, 77598. 281-525-4107. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Thursday. 10:00 a.m. – 9 …
Firehouse Subs – Subs, Sub Sandwiches, Salads, Catering …
The Chicken ‘n’ Cheddar Rancher is piled with our new grilled chicken, crispy bacon, melted cheddar cheese and creamy buttermilk ranch served on a freshly …
Firehouse Subs Webster – Facebook
Details ; . 88% recommend (47 Reviews) ; . Open now ; . 304 W Bay Area Blvd Ste 100, Webster, TX, United States, 77598 …
Reviews
Rebecca Robinson – Realtor
We had the pepperoni pizza meatball sub. The bread didn’t seem to be toasted at all. The place wasn’t very clean. It’s a small place and they were busy so they probably didn’t have a chance to clean between rushes. The tv was on and the volume was up really load. The soda fountain was really dirty. Again! I’m hoping it was just a rush prior to me getting there. The girl who took our order was very pleasant though. I like firehouse subs so hopefully this was just a one off visit.
… moreHouston Dude
I stopped by this Firehouse Subs location today and had a frustrating experience. The staff was fairly friendly when I walked in, but when I got to the register the cashier tried to charge me $13.99 for a sub that was clearly listed as $11.49 on the menu.
When I asked about the difference, he told me the owner was coming later that day to change the menu prices and that their policy was to charge the higher price anyway. I explained that the menu price is the advertised price and that’s what customers should be charged, but he refused to honor it.
Because of that, I chose not to purchase the sandwich and walked out.
If prices are changing, the menu should be updated before customers are asked to pay more than what’s posted. Otherwise it feels misleading.
… moreWhen I asked about the difference, he told me the owner was coming later that day to change the menu prices and that their policy was to charge the higher price anyway. I explained that the menu price is the advertised price and that’s what customers should be charged, but he refused to honor it.
Because of that, I chose not to purchase the sandwich and walked out.
If prices are changing, the menu should be updated before customers are asked to pay more than what’s posted. Otherwise it feels misleading.
Juana Cruz
The sub what so different from what I order, was okay but no what I expected from other locations. I think they ned more cleaning in the eating area. I came back for what I ate the first time. But I will give another opportunity in the future and see if I can get right next time.
… moreSummer Leilani
If i could give a ZERO star review, I would. My office placed an order through firehouse subs website. 6 sandwich meals. They did not have tuna, so instead of contacting me and finding a solution, they just completely did not contact me. So when the order arrived, we were short one sandwich. Now as for the rest of the sandwiches, TWO were completely incorrect. Upon contacting the store and informing them of their mishap, they told me I wouldn’t be getting any sort of refund. Essentially this store is completely disorganized and clearly mixed our order with someone else’s. Whoever answered the phone and handled this situation poorly definitely should work someplace where they don’t have to deal with customers. Don’t give this place your business. $40 wasted.
… moreMichael Ndudim
Super friendly staff-Scarlette and Samarah were so helpful. I got the Pizza Meatball Sub and it was so good especially when combined with the assortment of hot sauce they have.
Super glad I chose this place over Subway.
… moreSuper glad I chose this place over Subway.
Kristal Spencer
Ice machine was broken. Tea dispenser was leaking tea all over the counter and Only had unsweet tea. They were out of the garlic bread for the French dip sandwich. Chip selection was minimal. They were not restocking the shelf. Took more than 15 minutes to get our food and we were only the third person in line. Food was suboptimal. No soap dispenser in the men’s bathroom. Gross.
… moreUT Nurseapple
We went to Firehouse Subs to get our T Mobile Tuesday Hook & Ladder Special. We were told to order through the app. The sandwich wasn’t available in the app so the cashier told us we could get another sandwich as a bogo. He said they ran out of the Hook & Ladder meats and weren’t prepared for the T Mobile deal. He also said they weren’t a corporate store and his owner didn’t want to honor those deals. When the bogo wouldn’t show up on the app, he called the owner and then said they couldn’t do anything about the T Mobile deal.
We recently moved to this area and had been looking for a Firehouse Sub so this deal led us to look it up. The owners negative behavior toward me as a customer turned me off as a return customer.
… moreWe recently moved to this area and had been looking for a Firehouse Sub so this deal led us to look it up. The owners negative behavior toward me as a customer turned me off as a return customer.
Kevin
Well damn. This experience was dreadful. My wife and I ordered 2 steak and cheese meals and it was just terrible. I should have known it would be bad when we walked in the door and seen dirty tables, stuff on floor and only 2 people working on a Saturday. But wait, it gets worse. These 2 medium sub meals cost $27+ and was not worth $7! Took the glasses to get something to drink and there was no ice in the machine. The lady said “Oh it’s been one of those days. I’m not even supposed to be here today, it’s my day off.” Red flag number 4, almost 25 minutes later, with only 3 people in the place waiting for their food, we eventually get our meals. The bread was soggy and from what I don’t know because there was hardly any meat on it at all. This is one time I wished I actually took pictures of my food cause you would not believe how little was on here and how much they charged for those 2 sandwiches. It’s literally like they split the meat from one sandwich and put it on two. I guess they were running low on meat too as well as being out of a large selection of chips. The only reason this place is getting one star is because Mrs. Vicky’s Potato Chips were delicious. Everything else was just terrible and I would not recommend going to this location until they’re under some kind of new management!
STAY AWAY!!!! FFS spend your hard earned money where you can get better food and what you paid for, because you WILL NOT get it here!
… moreSTAY AWAY!!!! FFS spend your hard earned money where you can get better food and what you paid for, because you WILL NOT get it here!
Mykayla Hampton
We dined in and ordered at 1:26 2 small sandwiches it is currently 1:50 as I am typing this review. 5 workers in here, a lot of ppl are waiting to pick up DoorDash orders. These workers are moving SLOWER THAN SNAILS. I’ve already seen 2 workers touch their nose with their gloves on that they are wearing while preparing peoples orders.. just disappointed in the extremely long wait we are having to experience. First time and probably last time coming here. Update 1:58 just got our sandwiches. Disappointed is all I can say. Not the best service.
… moreZachary Lucas
What’s the point of staying open until 9 if yoir going to serve cold sandwiches at 8. I understand the employees want to go home after their shift but if this means you don’t serve your regular menu after a certain point that should be made clear and consistent across all locations. I love firehouse subs but this is very disappointing. I hope this review makes its way to the management and its addressed. I dove 20 minutes to get food at your establishment and only to be greated with the news that I cant enjoy what I came for. A HOT SANDWICH.
… more