Kona Grill – Boise

  4.3 – 6,012 reviews  $$ • American restaurant

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Sleek chain with a broad New American menu including low-calorie options, plus sushi & cocktails.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Kona Grill - Boise 83646

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Reservations: opentable.com

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Reviews

Vitaliya
We love coming to Kona for any type of occasion or any time of the day. The atmosphere is always warm. Service is always outstanding. We got greeted with a warm welcome in by Erica and served by amazing Jeanice. She went above and beyond to make sure we had everything we need . She’s a great addition to the amazing Kona crew .
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Ericka Sano
Lauryn was amazing! Served the entire family with grace and love! She made us feel welcomed as family. Phenomenal service all around!
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Andrea Cheney
Our family had Thanksgiving lunch here and we had a great time! The macadamia nut turkey and pumpkin mocha martini were especially delicious. Chloe was an awesome server!
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Amanda Turner
Service and food were amazing! I had the Fire dragon sushi roll and it was FIRE!
–Literally and figuratively–
(But it is NOT spicy)
They lit it up at the table and the sauce for that sushi roll was perfection
Bai was an attentive and excellent waiter! He even asked if anyone had food restrictions or allergies before placing any order and educated those who had questions on the meals. Highly recommend!
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Meridian Mommy
My son and I decided to stop in to Kona for a late night dinner after shopping. We hit the perfect dining time for late night Happy Hour!
The HH menu has a plethora of Kona’s top eats and drinks with prices far below their normal menu prices. Bai, our server, was so kind and attentive to all of our needs and requests. Our food choices hit the spot and we got to enjoy some time chatting it up past closing without feeling pressured to leave. We’ll definitely be dining for HH at Kona again and bring my husband too!
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Stephanie
We came to Kona Grill Boise for my mother’s birthday with a party of 15. We had a reservation for 6:30 but weren’t seated until close to 7:00. It was busy, so we were patient and understanding.

Our server was clearly overwhelmed – and rightfully so because he was also handling another large group of 10–15 people right next to us. He did his absolute best, and I want to preface that none of this reflects poorly on him. The problem was the overall service and management.

Once our orders were taken, food came out inconsistently. kids’ meals at different times, adult meals at different times — and one guest didn’t receive her CORRECT meal until after everyone else had finished eating. When we politely asked to speak with a manager about it, Garrett (the assistant manager) came over, though he never introduced himself. We only learned his name later through our server.

Garrett did agree to remove that one incorrect meal from the check, which was appreciated. But, he became visibly frustrated and dismissive while we calmly discussed other issues with the food. One guest’s pad Thai with chicken was made with chicken thighs, full of chewy cartilage and when we mentioned it, Garrett described it as “fine chicken,” then clarified that it was indeed thigh meat. Another guest’s $50 steak was served extremely rare and completely unseasoned. When this was brought up, Garrett’s response was, “I have some seasoning I can bring you.” For a $50 entrée???? Why would we season that ourselves? When we questioned that, he walked away shaking his head with no apology, no accountability.

The only person who showed any professionalism or care that evening was our poor server, who repeatedly apologized and admitted he was having a rough night. Unfortunately, it wasn’t his fault at all, it was a lack of management support.

For what used to be one of our favorite restaurants, this experience was beyond disappointing. Between the poor service, inconsistent food quality, and dismissive management, we won’t be returning. What should have been a special birthday dinner turned into a complete nightmare.
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Shaun Davis
Our server Maya was amazing and definitely made our experience top notch! Food was fresh flavorful. Every aspect of the experience was five stars!! ESPECIALLY OUR SERVER!
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Vlad Dzhidzhiyeshvili
I ordered online, all of the items we ordered were wrong. Completely ignored all our configurations, and for my order they missed the entire entree, just got a bunch of lettuce nothing to wrap in it. I normally don’t do reviews, but this was the second time. Last time they subbed our burger buns with a completely different bread. Odd. I wouldn’t ever order online with them again.
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Hellen
Wonderful food and dining for family and kids had a wonderful time. The food was amazing and cooked to perfection. Our waiter, Tanaya made the service easier with recommending the place favorite and was welcoming. We look forward to visiting again when we are in ldaho
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Michaela Smith
Dined in two weeks ago and had this amazing carrot cake pictured. Dare I say the best I have ever had? Well I have been thinking about it since, and picked some up Togo today.. only to discover when I got home that it was in fact not the same cake at all.. Really hoping they just ran out of the original and I got a temporary substitute. I will be going back again though in hopes to enjoy the cake that I loved so much the first time!
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