


Sleek chain with a broad New American menu including low-calorie options, plus sushi & cocktails.
Address and Contact Information
Address: 3573 E Longwing Ln STE 140, Meridian, ID 83646
Phone: (208) 922-6511
Menu Photos
Order and Reservations
Reservations: opentable.com
Photo Gallery
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Reviews
–Literally and figuratively–
(But it is NOT spicy)
They lit it up at the table and the sauce for that sushi roll was perfection
Bai was an attentive and excellent waiter! He even asked if anyone had food restrictions or allergies before placing any order and educated those who had questions on the meals. Highly recommend!
The HH menu has a plethora of Kona’s top eats and drinks with prices far below their normal menu prices. Bai, our server, was so kind and attentive to all of our needs and requests. Our food choices hit the spot and we got to enjoy some time chatting it up past closing without feeling pressured to leave. We’ll definitely be dining for HH at Kona again and bring my husband too!
Our server was clearly overwhelmed – and rightfully so because he was also handling another large group of 10–15 people right next to us. He did his absolute best, and I want to preface that none of this reflects poorly on him. The problem was the overall service and management.
Once our orders were taken, food came out inconsistently. kids’ meals at different times, adult meals at different times — and one guest didn’t receive her CORRECT meal until after everyone else had finished eating. When we politely asked to speak with a manager about it, Garrett (the assistant manager) came over, though he never introduced himself. We only learned his name later through our server.
Garrett did agree to remove that one incorrect meal from the check, which was appreciated. But, he became visibly frustrated and dismissive while we calmly discussed other issues with the food. One guest’s pad Thai with chicken was made with chicken thighs, full of chewy cartilage and when we mentioned it, Garrett described it as “fine chicken,” then clarified that it was indeed thigh meat. Another guest’s $50 steak was served extremely rare and completely unseasoned. When this was brought up, Garrett’s response was, “I have some seasoning I can bring you.” For a $50 entrée???? Why would we season that ourselves? When we questioned that, he walked away shaking his head with no apology, no accountability.
The only person who showed any professionalism or care that evening was our poor server, who repeatedly apologized and admitted he was having a rough night. Unfortunately, it wasn’t his fault at all, it was a lack of management support.
For what used to be one of our favorite restaurants, this experience was beyond disappointing. Between the poor service, inconsistent food quality, and dismissive management, we won’t be returning. What should have been a special birthday dinner turned into a complete nightmare.