Crabcake Factory West

  4.3 – 512 reviews   • Restaurant

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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Crabcake Factory West 21842

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Order: Order online

ccfwest.hrpos.heartland.us

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Crabcake Factory West OCMD | Ocean City MD – Facebook

Crabcake Factory West OCMD. West Ocean City, Maryland. AYCE Snow Crab Legs, World Famous Crabcakes & Bloody Marys.

Crabcakes | Crabcake Factory | Ocean City

The Original at 120th Street Ocean City Maryland * CARRY OUT Crabcake Factory West in West Ocean City, Maryland * CARRY OUT Crabcake Factory Bayside in Fenwick …

Reviews

Stacie
We did the all you can eat snow crabs and shrimp for 60 dollars and it was incredible. The portions were huge and definitely worth the money and we left absolutely stuffed. The vibe was fun with loud music and even though the place was not crowded when we went the atmosphere still felt great. Pro tip ask for a fan to help keep the flies away. Highly recommend if you are in Ocean City and hungry.
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Robin Lee
Dining out with loved ones can be a wonderful experience, offering a chance to connect and create lasting memories. Finding a restaurant that caters to everyone’s tastes is often a priority for a successful family dinner. The availability of diverse menu options ensures that even the pickiest eaters can find something they enjoy. Furthermore, a welcoming atmosphere and attentive service contribute to an overall positive dining experience for the entire family.
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Yosef B Judah
Best Crabcake in Maryland, sorry Timbuketo. First Jamison Irish Wiskey. I would do it again, Apple cider Mule! Wow!
Very good place for a meal and drinks.
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nicholas fusco
6 to 7 oz lobster very tender. Very good. The butter didn’t have too much flavor. It must have been no salt butter. The jumbo shrimp absolutely delicious, the mussels extreme tender. Flavorful a few of them weren’t actually open, but I think the sauce needs a little more flavor. Other than that I thought everything was delicious. A Caesar salad. As I said, the only thing that I’m good The butter LOL. The actual cocktail sauce was extremely horseradishy. After a few bites, totally enjoyed it.
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Corky Sims
Their blood marys were not very good, their food was terrible. The Boom Boom Shrimp tasted like day old popcorn Shrimp reheated with sauce poured on top, the wings were tiny breaded wings barely warm with sauce poured on top and their fries were just little broken up crumbs. All food came out within 2 minutes or less and was barely warm which suggests everything was pre-made leftover food and warmed in a microwave before serving. No way did they prepare all of these items as ordered and table ready in less than two minutes. Absolutely Terrible food & bloody Mary’s.
Based on the management reply below, it shows why their food is so bad. Absolutely no concerns or willingness to correct their poorly prepared food to keep customers, just let it go and wait for the next succor to walk through the door, serve them some crap and take their money also.
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Iris Savoy
I wanted to eat dinner late while in OC. I stop by this restaurant thinking I would get a crabcake. Disappointed… I received cold crab meet, a vinger sauce, and salsa. What a joke. The shrimp was Unseasoned and the onion was strong but proved no flavor. The staff was super sweet. However , they did a poor explanation of the crabcake. I wanted a cooked crabcake not cold crab meat.
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JT
I went here the other day because I wanted to try their famous Bloody Mary’s! It didn’t disappoint! All the crab meat on it was a meal! This is a 2 in 1 drink and meal. I love it!
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Jeanne Scharf
Delicious!!! Crab dip, crab pizza, crabcake (absolutely no filler!!!) w/fries, salad, cheeseburger (juicy) was perfect!!! Maria, who was very friendly, attentive & got refills before asked & kept table clean. Thank YOU!!! Be blessed.
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Ann Jamie
I recently visited for supper on a Sunday evening as I was in Maryland for work.

The place was very comfortable for a solo guest.
Crab legs are my fave, BUT I also love bloodies as I am from the mid-west, so I had to try one.
I was pleasantly surprised! It was actually pretty good, and the crab and shrimp, beans, olives, and bacon were a whole meal in itself!

I ordered a boil and the flavor was very good, not spicy. The only thing I am used to at home, is that the legs are really hot when we get them, and they crack better, so you get full pieces of the meat out, these legs were luke warm to cool, so it was more difficult to shell them. I wasn’t able to get the meat lumps out whole. Otherwise the shrimp, potatoes, sausage and corn were all perfectly prepared.

Overall I would recommend.
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Chellsy Parks
Food/drink was good, but the service was not. Would have been nice to have refills, but that’s never happened. I understand it was busy for a little while there, but don’t take your frustrations out on your customers. The complaining you’re short staffed and throwing your hands in the air, amd rolling eyes huffing and puffing completely rude and disrespectful. Tops it off denying to take more than 1cc after you specifically said you could initially when asked….If you don’t like crowds, and can’t handle busy, you’re in the wrong business! I guess the 18% they automatically charge you for a group, you may have not felt the need for good customer service. I will try the one in ocean city in the future, I will not be returning nor do I recommend anyone with more than 4 people going to the west oc location. We had a party of (11) for a birthday celebration. Hopefully better help will be hired in the near future.
In response to the owners reply** first of all unless you know the entire situation please don’t try to talk down on me and make assumptions. I was aware you can’t do the reservations, no biggie the lady I spoke to said she was going to write down info to at least do a heads up, no issue. Another thing I nor anyone else in my party had an attitude with your staff, we got the no splitting checks. Our server specifically said I can take multiple cc, so my friend went back to let her know what was what on check for payment charged, that’s apparently when your server was rude! No I didn’t have the time nor the patience to entertain rude, because as I can see it wouldn’t have gotten very far or any better result based off your reply here. Take accountability and do better, it’s part of business, the good, bad and in between take it as a lesson and improve, simple as that. Have a great day.
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