Popeyes Louisiana Kitchen

  3.3 – 509 reviews   • Chicken restaurant

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Swing by your local Popeyes at 207 E Commerce St and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 76801

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Reviews

Hayli Castillo
I was impressed with this Popeyes. Inside was clean. Food was tasty. But more than anything was the amazing service we receive by Pattie! She was a delight, so helpful and friendly. She is the type of customer service you wish you had everywhere. She deserves big kudos!
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Nelida Safrit
Hubby did an online order for pickup. He went to get it and it was not ready yet. The people working there, don’t seem to know what they are doing. We finally got our food. The only thing fresh was the wings.
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LoloG 33
For 1, the floor was actually mopped and tables were clean..all of them . The establishment didnt smell like overflowing grease in the lobby and the food was so hot it was almost like it was cooked to order.considering the rep. Popeyes gets over the last couple years..im generally impressed with how this store sets an example on satisfaction. Will be stopping here more on my business trips coming through town.
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Randall Davis
I stopped by Pop Eyes on Christmas Eve and ordered a two piece with fries and drink. I was rushed for time so I ordered it to go. The two people working apparently never taught the importance of customer service and were rude, not the welcoming that I would expect. while waiting for my food, I looked at my ticket and noticed the wrong items on the ticket. I brought the items to the attention of the man working there and he told me he was very busy and knew what I ordered. There were cars in the drive thru and only one other customer inside. After waiting over 20 minutes for my order, I had to leave, I wrote a quick note on my receipt stating “I know your busy, sorry but I have to leave, put my name on it as well as my phone number, then left not getting the food I had paid for. I understand the crew working was obviously short staffed and busy,. its not the lose of the $10.88 I had paid for food never received but I at least expected a phone call from the restaurant to rectify the issue, but no call was received. Apparently being a customer is not important enough to receive that courtesy or basic customer service. That may explain why I rarely see customers there. I now have no intentions of returning to the establishment nor can I recommend it to others.
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Stacy Newman
The new staff was lost. Took 40 minutes to get an order together, and the order was simple: 5 tenders, 2 mashed potatoes, and a sandwich. The manager was trying but had to shut down the drive-thru just to catch up with the 5 or 6 customers waiting in the lobby. Sadly, the orders weren’t big, just needed more effective staff. I love Popeyes, but they let me down this time while traveling.
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Slit k
The 3 people working tried their hardest ( yes 3 people) and being the only restaurant open within a like 15 mile radius has them extremely busy. Even then I didn’t have to high of expectations being they were understaffed, tired, overworked, and working on Christmas day. They blew my expectations with the chicken being fully cooked, juicy and flavorful, the breading reminded me of when I was little kid eating here. It was way above what I expected from an exhausted crew who probably needed to go home and be with their family. I hope this crew haves a merry good Christmas tonight and a happy new years.

( talking about the 1 star review posted recently on the day ( 12/25/2025 )
That person needs to calm down. It’s Christmas and you wanted to dine in at a restaurant which had maybe 40 people in the building at the time you ordered. Realize you’re not that important and that the 3 people COOKING FOR YOU are trying their best to cook for 40 OTHER PEOPLE while being understaffed. And yet they still made some amazing chicken.
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Angie & Scott N
Used online ordering. When I arrived I spoke to the lady at the counter about the strange online ordering experience, she got my name, found the order and fixed me right up! They were very busy, very professional, very fast to take care of us. Thank you!!
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Isaac Nile
I came to eat at this Popeyes a few months ago, and at that time, I never would have considered eating here again. The AC was out, their soda machine was broken, they were incredibly short staffed, etc. Fast forward to today, I was really craving Popeyes, so I decided to give this place a second chance, and I am at a loss for words. This place has seen a complete turn-around—the atmosphere is very pleasing, the food was great, soda machines all operational, and best of all: The service was incredible. This new GM here is wonderful, and he’s doing an amazing job turning this restaurant into one of the best fast food joints in Brownwood. I’m so glad I took another chance on this Popeyes.
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Kyle Teague
The last two times I have been here I had to wait atleast 20 min for my food. When I received my food I took it home opened it up. The biscuit was as hard as a rock. The tenders were also as hard as a rock. Didn’t get my mashed potatoes and gravy my wings were orange and pink in the middle. I threw away 40 dollars. Popeyes in brownwood is the worst place to eat. Someone needs to come and take over this awful place!
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Elizabeth Garcia
Awful experience… ordered through drive through. A combo and 2 wraps ans waited 20 minutes… no one was here and I had to move up then I had to move to the front…there was employee clothes inside on the tables and a bike in the walk way… that’s not sanitary…i don’t understand… especially if no one was inside why did my order take that long… yeah now I know and see why people complain…management needs to be re evaluated…
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