Donald Wenzel
The kiosk has destroyed america. I am 62 retired design engineer worked with computers.My entire life. I could not find the beef chilupa. Nobody around to help when the lady came up.She said it’s number 6 and walked away. I could only find a combo dinner with two chicken chilupas. Appears, you can only order large drinks from the kiosk? When the young girl came back, I asked her why she didn’t stay to help me find the beef chalupa’s she said she was too busy. I asked for a manager and they said she would be right up. She never showed up after several minutes. Two people $25. When I got ready to leave, I asked for a manager again. The closest lady to me, the entire time was the manager and never came up. She has no name tag, and would not give me any names of anyone. The manager told me I was stomping my feet and made the girl cry. What??? I never stomped my feet once. There seemed to be about five employees in the back, all very young. I worked my entire life and never cried at work or seeing anyone else crying. If you are so emotionally unstable that you are crying at work, you shouldn’t be there. And clearly should not be working with the public. Clearly, the whole staff is too immature to handle a simple request to find a beef cholopa. Donald Wenzel
… moreUser Jdnsixje
So disappointing. I’ve tried so many times because it’s close and convenient but I’d literally rather drive 20 minutes away for decent food and service. They have messed up my orders more than they’ve gotten them correct. I love how on the app you can make customizations to certain ingredients in foods, but at this location it’s pointless because they never listen. What if I were allergic to a certain item that I took out, but they put it in there anyway? I understand now and then, but they are always so terrible. The shells to chalupas are always stale and seem so old, the meat is crunchy, nothing is ever fresh. I’ve wasted so much money giving them chance after chance. And the staff? They hate their job and show they couldn’t care less to be there. If you tell them something’s wrong, they get defensive and rude. Always forgetting the straws is what sends me through the roof. Today really sent me over the edge when all 3 of my items were wrong. No cheese on outer layer of my GRILLED CHEESE BURRITO. I got a spicy potato soft taco which is made by the sauce it comes with right? No sauce. This sauce was also missing from the grilled cheese burrito. If out, why not say something? Give me an alternative? I have seriously lost all patience with this location.
… moreciera gallegos
every single time I have ordered from there they’re rude, my order is always messed up, they don’t know how to wrap or even make a quesadilla right it’s absolutely not that hard. coming from someone that works at another Taco Bell this is the worst Taco Bell food I’ve ever seen, my cinnamon twist are always old same with the chips and cheese tasting disgusting. I try to give it another chance every time but every time it’s horrible.
… morejohn doe
The food was fast n fresh!!! The store was clean and the stuff was stocked!! Dont really like that you have to order from a kiosk especially wen a worker was at the counter and computers taking people’s jobs !!
… moreWonderfully Wild 13
Awful. Let me go spend money elsewhere that needs it.
Idk how you mess up someone’s order, even after repeating it at the window for the second time. Then when you call to resolve the issue, no one answers. That’s fine, I’ve got time to call corporate everyday until this TB is gone
… moreTrevor Manges
I ordered a cantina chicken bowl with an extra rice and extra sauce. There is less than normal portions of everything with no extras of what was asked. I also ordered the 9$ box and received no burrito and my chalupas were mostly empty with 3 small bits of chicken in each but ateast they put a metric ton of onions in it. Trash. I thought I went to Taco Bell not chipotle. ABSOLUTELY WILL NOT BE GOING BACK TO THIS STORE.
… moreKage Honeycutt
I’m sorry for saying soft shell supreme instead of soft shell beef taco supreme and ruining your brain.
Even though your coworker knew exactly what I wanted.
I can hear you perfectly through the window.
… moreAndrea Thane
All I can say is do better. Your service has become disappointing. The food is made the way its supposed to be 1/4 of the time. Do better Taco Bell.
… moreRandy Smith
Ya know what, I can’t complain. Ordered online and picked up a few minutes later. Was ready and sitting on the pick up shelf. Nothing was messed up and had average meat and toppings compared to other Taco Bells. Bonus for not skimping on the nacho cheese cups.
… moreSamantha Painter
I’ve tried hemlock taco bell 3 times and every time they have been awful. I get extra meat and veggies on everything and they barely give me a serving size. They also don’t care if I say dairy free because it still comes with cheese. The Freeland location is by far way better and much more accommodating.
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