Chipotle Mexican Grill

  3.9 – 512 reviews   • Mexican restaurant

Social Profile:

Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 20171

Hours

Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–11 PM
Saturday10 AM–11 PM
Sunday10 AM–11 PM
Monday10 AM–11 PM

Address and Contact Information

Address: 13354 Franklin Farm Rd, Herndon, VA 20171

Phone: (703) 435-4715

Website: https://locations.chipotle.com/va/herndon/13354-franklin-farm-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1270

Menu Photos

Order and Reservations

Order: Order online

chipotle.com

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Reviews

WolfganG
This was my worst encounter with the small serving size rumor. I had realized that I placed my order at a different location and sat there and watched the dude 1/2 scoop everything despite my order having extra everything. When I confronted them and asked why I saw one scope of beans and beef they looked me dead in the eyes and told me to pay extra for these, not to mention no mozzarella cheese was found in this bowl whatsoever. I accepted the thievery and walked out politely but I’m never ordering here again and so should you if you’re reading this.
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Mina
Great! Came on a Saturday night 2/21/26 and picked up a mobile order of a burrito and salad. The burrito was huge with lots of filling, as was the salad. T’was delicious. Keep it up!
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Vrushali Patel
This chipotle never does me dirty and the employees are very nice. Loaded chicken bowl
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Matt Osburn
Came here and was served quickly and professionally. Just wanted to leave a little souvenir here. My wife and I fought about picking me up a Chipotle burrito. The app was down, and I asked her to stop. She wouldn’t after 26 straight years of invalidation in my marriage. I had finally had enough.
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urvi vadgama
This is my 2nd time experience my husband and I had at the same locations on October 19th, around 10:25 PM, 35 minutes left before closing. We placed an order in person for two burrito bowls—one with sofritas and one with chicken. We were informed that fajita vegetables were unavailable, which we were willing to accept. However, we were also told there was no cheese, despite they just have to open up new bag and fill up the container of cheese. The person who was serving us was soo rude he said he will not open the bag just for us. I am writing this review just because this happened to us 2nd time at the same locations- they have such a rude employee specially during closing! Very disappointed by the treatment and food.
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Raj S
Who doesn’t like chipotle .. especially vegetarians :). Drove for 4 hours and had a quick stoin this chipotle for our dinner ! It was a good experience.. nice and fast service .. this chipotle also had lager beers 🙂

Amazing atmosphere outside . A small lake , fountain and lots of chairs to sit and eat . Loved the rice bowl with chips/ salsa/ guac. Good experience overall …
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M P
Service is good and consistent with what you’d expect from any Chipotle. The only concern is the parking area — it doesn’t feel entirely safe. There are often groups of middle school kids riding scooters and bikes recklessly, and it can be unnerving when parking or walking to the restaurant. I hope management takes some steps to make the area feel safer for customers.
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Nina J
This review probably applies to many Chipotle locations, not just this one, but I recommend everyone keep a mini food scale if they want to go to Chipotle. They underserve the portion of the protein by almost 50%. It’s ridiculous! I really like Chipotle because you can build a healthy meal, but as someone who tracks their macros, this really upsets me. I weigh my food constantly and when we were being served I knew they were ripping us off. However, I didn’t have a scale to prove this so I let it be. As soon as I got home I pulled out my food scale and weighed our portions. Mind you, a regular protein portion per Chipotle’s website is 4oz and a double 8oz (you pay extra for this too). Please see pictures of our regular order coming in at a measly 2.6 oz and our double portion that should have been 8 oz weighing in 5.2oz. Meaning they consistently underserve!!! Ripoff! If you are someone who tracks their macros or are tracking your protein intake know Chipotle is happy to over charge you and underserve you.
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AmericanBB
One of the better Chipotles in the area. Portions aren’t what they used to be 10 years ago but it’s better than the pure thievery I’ve encountered at other locations. Service is decent and they usually have everything stocked as well.
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Yuno X
The place is very dirty, and the managers just stand around talking. They should hire people who actually want to work. The service was good a few months ago—I don’t know what happened, but it went downhill and now it feels more like a recreation center than a restaurant.
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