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Located at 5600 Mckinley Pkwy,Hamburg,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 5600 McKinley Pkwy, Hamburg, NY 14075
Phone: (716) 646-6109
Website: https://locations.timhortons.com/en/ny/hamburg/5600-mckinley-pkwy/
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Last Updates
Reviews
Jim Kaleta
To Tim Hortons Customer Service,
I am writing to express my disappointment with a recent visit to one of your locations, on McKinley Parkway, We ordered two Peppermint Supreme Lattes, and both drinks were served at room temperature with no whipped cream or peppermint pieces, despite what was shown and advertised in the pictures.
We visit Tim Hortons at least twice a week and have always enjoyed the quality of your beverages, which made this experience especially frustrating. The drinks we received were far below the standard we expect from Tim Hortons.
We hope you will address this issue so we can continue to enjoy our visits with confidence. Thank you for taking the time to review our feedback.
Sincerely,
James
… moreI am writing to express my disappointment with a recent visit to one of your locations, on McKinley Parkway, We ordered two Peppermint Supreme Lattes, and both drinks were served at room temperature with no whipped cream or peppermint pieces, despite what was shown and advertised in the pictures.
We visit Tim Hortons at least twice a week and have always enjoyed the quality of your beverages, which made this experience especially frustrating. The drinks we received were far below the standard we expect from Tim Hortons.
We hope you will address this issue so we can continue to enjoy our visits with confidence. Thank you for taking the time to review our feedback.
Sincerely,
James
Cat Caliano
Tim Horton’s has the best waffle,egg,bacon,& cheese sandwich ! Service is always fast and they are friendly. My coffee is hot and you can tell it’s made fresh!
The best thing, we had the car ahead pay it forward & we did too! Love it
… moreThe best thing, we had the car ahead pay it forward & we did too! Love it
Janice Pumm
Went to drive thru and within 4days they were out of cinnamon raisin bagels before 2pm twice. I questioned why this is so since bagels are pre made. Her excuse was that they were busy and low on staff. Second time the associate said she told me the reason they were out before and didn’t want to argue. News flash. Solve the problem. Make more or do two things at one time. Take a moment and bake more. Customers come to restaurant to get what they want. Why bother to come here when they don’t have what you order. I solved the problem. I went to the other Tim Horton’s down the street to get what I ordered and plan to NEVER go back to this location and hope the owner can solve this issue soon.
Today I went thru the drive thru to order two drinks figuring that they wouldn’t be out of drinks . I was told that I was banned from this location because of how I treated the associate I spoke about above. I guess this is punishment for being frustrated about the situation above. Owner be aware to explain GOOD customer service and that people come to order from your menu and not hear excuses. Don’t worry I am banning that location myself and I truly hope that the owner takes care of straitening out this location.
… moreToday I went thru the drive thru to order two drinks figuring that they wouldn’t be out of drinks . I was told that I was banned from this location because of how I treated the associate I spoke about above. I guess this is punishment for being frustrated about the situation above. Owner be aware to explain GOOD customer service and that people come to order from your menu and not hear excuses. Don’t worry I am banning that location myself and I truly hope that the owner takes care of straitening out this location.
Bernadette H. Boudreau
So I ordered 2 Croissant Breakfast Sandwiches with just Bacon & Cheese, NO EGG! Instead I got Double Egg, Cheese & Bacon! I Didn’t want any Egg. I threw out the Eggs, on Both my Sandwiches! They just don’t listen, or don’t give a Damn! This Tim Hortons was at the Union & George Urban Location!
… moreSkull Kitten
Only 2 people working! One person taking orders and one person making orders!line was out the door . Employees barely spoke English very hard to understand them very confusing and frustrating to order . Very dirty and disgusting! Flies all over the donuts/muffins and bagels counter was nasty!
… moreRebecca Taneff
Wanted to give a shout out to the employees at this location, I went to a different location and received the wrong coffee order and didn’t realize it till I was on my way to work… so I pulled into this one , explained that I can’t have regular coffee only decaf due to a health condition and they happily replaced my coffee no questions! Thank you so much!
… moreDavid Davis
I have never once been impressed by Tim Hortons service and the food is always underwhelming. But the coffee is so very good.
… moreGary Hobbs
Went out of their way to process multiple gift cards in the drive-thru so I wouldn’t have to go in the store due to COVID when other TH locations wouldn’t do it. Great customer service; thank you very much!
… moreColton Wood
Very bad service, stopped to get chilli an all they had was chicken noodle soup. So I got chicken noodle an they forgot my bread, an the soup was luke warm, also got a panini an they forgot the chipotle….an to make it worse they weren’t even busy….never stopping g at that location again….an I will tell everyone about my experience…I will not forget this tim hortons…
… moreMary C
Great coffee! Prices are reasonable! *They have they strawberry filled timbits!!
… more