
The Avenue is a neighborhood Italian-American restaurant in Connecticut serving NY-style thin crust pizza, classic pasta dishes, wine, and handcrafted cocktails. We’re open 7 days a week for lunch and dinner, with dine-in, takeout, and catering available for pickup.
Hours
| Sunday | 12–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
Address and Contact Information
Address: 958 Farmington Ave, Berlin, CT 06037
Phone: (860) 259-5755
Website: https://theaverestaurant.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
The Avenue: Italian Cuisine and Pizza Family Restaurant
The Avenue | Berlin CT – Facebook
appetizers – The Avenue
Reviews
This place has been placed on our “must come back soon” list!!!
On the day of the reservation, we called ahead to let the restaurant know we were running slightly behind, and we were told we could arrive at 5:20 PM. The majority of our party arrived before that time. However, my children and I were about 10 minutes behind. Despite most of the group already being there, the restaurant refused to seat them until everyone had arrived.
The store manager, Jaime, told our guests that if I did not arrive by 5:25 PM, our reservation would be canceled. Concerned, I called at 5:20 PM because my GPS showed an arrival time of 5:26 PM. I politely asked if the rest of my party could be seated while I was on the way, but Jaime immediately said no. She stated she had already “accommodated” us until 5:25 PM and made it clear that if I arrived even a minute later, the reservation would be canceled despite the fact that nearly the entire party was already there.
I understand that restaurants have policies, but the tone and lack of flexibility shown during this interaction were unnecessary and unprofessional. As a manager myself, I would never speak to a customer the way I was spoken to. Customer service should never make guests feel stressed or unwelcome, especially when they have a large group ready to dine.
Ironically, I arrived at 5:26 PM with my children, and we were seated anyway.
I do want to recognize our server, Jenny, who was outstanding. She completely turned the evening around for our group with excellent service and professionalism. Our bill was over $500, and she made sure we had a positive dining experience despite the situation.
Jenny was the highlight of the night. Unfortunately, the interaction with the manager left a very negative first impression. I hope management addresses how situations like this are handled in the future, because no customer should be treated this way
We had dinner here at about 6pm on a weeknight, and while we were seated right away, they were plenty busy! It was decorated beautifully for the holiday season and there was a wood fire crackling festively.
Our server was warm and attentive, we were well taken care of.
The meatball grinder was exceptionally good— the sauce and cheese were perfect and the bread was the right blend of soft and toasted. Also tried the chicken francese and that was yummy too.
I’m looking forward to returning!
Beautiful inside and out. The waiter was amazing got everything in a timely manner. I cant wait to eat my leftovers already. The prices were also normal and not over priced. Definitely will be back!
This place appears to have come along way from years ago when it was basically a dive bar.
The staff here was friendly and attentive, keeping us in the loop as to what was going on and how long it would be before we would be seated.
We were able to go in the bar and have a drink while waiting for our table.
We had a large pizza called “The Works” and it basically had everything you would expect to find on a house special except anchovies, but including bacon!
We were very happy we decided to come here and we will be returning to have try some of their dinners in lieu of just pizza.
It is a little deceiving in regards to how busy this place is because everybody parks in the back (for the most part). The parking lot is not visible from the road. As a matter of fact, the parking lot gets pretty full, but luckily we were able to find a place to park.