Sue Bruckner
Very good grilled cheese and burger. Would have loved to try the waffle cone taco…maybe next time. Great small town cafe and ice cream
… moreValerie Moreno
We came her with our girl scout troop after floating on the river. The kitchen crew did an amazing job getting all our orders put fast and everyone got what they ordered.
The grilled cheese sandwich and the pickle fries were 9/10
The chicken fingers and fries were 10/10
The deluxe cheeseburger and fries were 10/10
The bratwurst and Mac n cheese bites were 12/10
The deluxe cheeseburger and onion rings were exactly what was needed. The coffee ice cream so so go
The Michigan cherry and mini. P.b cups and fudge topped off the menu. Best place for the price. Highly recommended. Thanks for a great experience. Well done service with a smile.
… moreLinda Chaffee – Gogarn
We drove here from Lansing to try the ice cream. The ice cream treats are delicious. I had a large turtle sundae. My husband had a caramel apple sundae. They also serve some breakfast sandwiches and lunch choices. We might have to try them next time we come here.
… moreNolan Coon
Came in after a long walk for some food, as I heard this place had good bagels. I ended up getting the breakfast burrito because a 1 pound burrito and tots is 10.60 (steal in my book). Staff was attentive and the food was good! I know this place is known for the ice cream, but don’t sleep on the breakfast!
… moreSusan Eaton
Cute ice cream parlor with some food items. We didn’t try any of the food, but the ice cream was really good, and they had a large flavor selection. Prices were average, and servings were large. The small town of Dimondale makes it a perfect stop. You can sit inside or enjoy covered seating outside. Get your ice cream and take a walk by the Grand River or go to a pretty park by the firehouse that’s on the river.
… moreLynn B
Freaking fantastic! Who would have though a chicken and waffle cone would be awesome?! It definitely is, lots of varieties of sauces for it too. Plus delicious ice cream. Great service, friendly staff, all around good! Chicken and waffle cone pictured.
… moredoug barense
Unbelievable portions! Kid size or small should be good enough! I don’t know when they serve food but not when we were there. Highly recommend!
… morePhillip Dahlhofer
What are you doing tomorrow morning? Wrong, you are going to Village Ice Cream and Cafe for an amazing breakfast and coffee! The Hawaiian cone with spam is one of the hidden gems of the Lansing area! Check them out!
… moreHailee Cotter
Because I’ve been to this facility many times and had many good experiences, I don’t want to give them just one star. But one visit recently was an absolute zero out of five star experience. I called in and placed an order for pick up. They quoted me 10 to 15 minutes. I showed up 15 minutes later and went to the pick up counter where I let a young blonde woman know that I was the one she spoke to recently about the pick up order. She asked another young man if the order was complete and he stated that he needed to finish Filling all of the Ice Creams. I waited another 10 minutes or so while that was completed, which is understandable because they were busy as they often are. And I thought it was thoughtful for them to wait on filling the ice cream until last so that way it didn’t melt. Once he finished, he communicated to the girl that he had completed the order. So she came over to me at the pick up counter and let me know that whenever it is, I can make my way up to the register I can get my Order. I’ve never done a pick up order through this place before and maybe I’m unfamiliar with what the Protocol is but I was confused and I asked her “so you want me to go get in line now?“ She stated that it wasn’t her problem. I asked her why she didn’t communicate that to me while they were filling the order so I could work my way through the line. because this line was a solid 25 minute line and I knew that all the ice cream would absolutely be melted by the time I got to the front of it. She again stated that it wasn’t her problem, she didn’t care, and that I won’t be receiving my order until I get to the front of the line in whatever manner I can get there. Fortunately, for me, the people in line were so a aghast by her remarks and response to me That they all let me cut them to get to the register immediately. I’m honestly not accustomed to getting disrespected by high school age customer service providers So I was pretty speechless. When I got home and opened our meals, Both of the corn dogs were absolutely still completely frozen. We put them in the oven and cooked them. And they still tasted fine. But if this was my first experience with this location, I would never return.
… moreSteven
I am disappointed to leave this review, as my family loved to go to this shop and we go frequently, but recently the experience has been much worse than typical.
The young male employee with dark hair does not seem to give one care what is going on around him. Several times I have been waiting to order and felt I couldn’t because he was standing at the register on his phone. And if he is not on his phone, he has his AirPods in so he isn’t even paying attention to those and what’s going on around him.
I presume he cooks, as he usually brings out our food, while the other employees are running the front. It is more often than not that some part of our food order has been messed up and he shows little to no remorse, leaving the other employees to make his apologies. I understand wholeheartedly that mistakes happen, but this is a consistent issue on food that seems simple enough. I think what makes it worse is that he truly doesn’t seem to care.
I remember coming here years ago and the experience was entirely different. It seems as though they have began to prioritize making money and trying to get the “next big thing” rather than the customer experience. It truly is disappointing to notice these changes as this shop has been a staple for many years. The recent, who I assume are “trainees”, have been everything but helpful. They do not seem to know what is happening around them at all. It is truly like they have never been in a social setting in their lives. Our last visit, each time I asked a question they just stared back at me as if I had asked it in a foreign language.
All in all, I would not recommend coming to this place and hoping it’ll be like it used to be. IT WONT. In the last two years the quality, consistency, and service of everything has gone significantly downhill. Now every time I step into the store I feel like I am inconveniencing every employee there and not getting the food and ice cream that I used to.
… more