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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Eatery doling out traditional Latin American comfort food & imported sodas in a compact setting.
Address and Contact Information
Address: 160 Quail St, Albany, NY 12203
Phone: (518) 463-2800
Website: http://tequilasbbq.com/
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Reviews
Kyle Abrams
Simple amazing food and great price.
Service was prompt and pleasant and everyone was so friendly and polite.
… moreService was prompt and pleasant and everyone was so friendly and polite.
April Giamattei
My experience is always the same absolutely delightful! I currently live in Connecticut and anytime I’m in New York I stop in at least a couple times a month. The food is absolutely phenomenal they never skip a beat it’s always on point. The staff is extremely warm welcoming and friendly.
… moreDustin Staires
I’ve eaten quite a bit of delicious Spanish/Latin food in my life but this is by far the best I’ve ever had!!! I’ve been here twice now and I would be a fool to go anywhere else for this type of food. I’m so grateful to have this gem around the corner from my house. The food is very fresh, not overly salty like the majority of Spanish food, the drink selection is on point, and the service is excellent! Seriously go and check this place out, you will not be disappointed!
… moreCanadian Yorker
I had a delightful meal at Mr. Pio Pio. It was pleasantly tasteful and delicious food. The Arroz con Pollo meal was delicious, smooth and soothing to the tongue with a silky and saucy relish for the senses. The food is nice, hot and soothing for the belly. The appearance of it is eye catching and unique for the eyes.
… moreNivi S Jalakam
Authentic Latino restaurant. We tried their food for the first time and it was really impressive. Chef seemed to be very careful to make sure the food was well cooked and properly presented. It’s a small and a cute place to dine in. Definitely not for party of more than 4 people. I guess take out would be the best for more than 4 people. Food undoubtedly taste very good.
… moreD Clark
We have never had a less than wonderful meal from here. We love it so much we get it delivered to my job. The employees are always kind and helpful. The portions are also large, you won’t go hungry.
… moreDavid & Aurora
Mr. Pio Pio, went above and beyond! We contacted them to cater our daughter‘s wedding. Not only were they helpful, but they were honest in what would be sufficient for the amount of guests we had. They could’ve said yes to the amount of food that I had wanted to order, but Ms. Norise made it very clear that it would be too much food, and so we went with the amount that she suggested. That’s integrity and honesty. They could’ve said yes to what I said and made more money, but instead they decided to keep it real. They went above and beyond with delivering the food, and bringing it in.
They added special touches (things I didn’t ask for) with adding a beautiful dish that said bride and groom with the wedding date, and also glass bowls for the sauces.
I would highly recommend you calling them to cater your next special event, whether it is a bridal shower, a wedding or a birthday party. Mr. Pio Pio, thank you so much you nailed it!
… moreThey added special touches (things I didn’t ask for) with adding a beautiful dish that said bride and groom with the wedding date, and also glass bowls for the sauces.
I would highly recommend you calling them to cater your next special event, whether it is a bridal shower, a wedding or a birthday party. Mr. Pio Pio, thank you so much you nailed it!
K M
extremely unprofessional and terrible service. the negative reviews are correct and based on the way the owner responds, avoid them at all cost. over 2 hours for delivery too.
UPDATE: further evidence on why you should stay far away from this business that does not care for its customers. She was very dismissive and condescending, intentionally taunting me by saying “mhmm yeah noooo” so yes I have every right to be upset. She also did absolutely nothing to fix my issue or work with me especially after clearly stating that they never had any issues with my previous orders. They didn’t care at all. I’m extremely disappointment because I always order from here to support a Latin owned family business.
As I explained to you, I did not ask for a full refund. I never got the refund for the item that you guys failed to fulfill and also replaced without my consent. GrubHub automatically gave me a full refund due to YOUR poor customer service. And on top of that, you guys lied and said that GrubHub told you to cancel my future orders, I spoke with them and they said they never told you to do that. This business is also petty because they accepted my order despite claiming that GrubHub told them not to and had me wait 3 hours just to mock me on the phone and cancel it. Sad that you guys don’t know how to treat PAYING CUSTOMERS. you work in customer service, if you don’t like it then close the restaurant. Terrible customer service as evident in the way you reply to all the negative comments. by being defensive, argumentative, unable to take criticism and attack the customer by belittling THEIR experience at your restaurant. blaming the paying customers online instead of acknowledging your mistakes. Again extremely unprofessional.
I will happily never order from here again and If you are a potential customer reading this, I implore you to look elsewhere. There’s multiple comments about their poor customer service throughout the years. They also have old replies where the restaurant publicly shares the customer’s personal details. Also, they literally only have ONE meal that is good out of their entire menu. Everything else is overpriced and not worth it.
On top of that, they wanted me to return the food that they substituted without my permission. What kind of restaurant demands the customer to return the food after it’s been delivered and opened? This is a clear sign of poor service, lack of accountability and they definitely would’ve sold it to a different customer. And no, I did not eat it I threw it out. What’s alarming is that they returned to my house without asking me if it’s okay to do so and somehow “remembered” where I lived. They text you on your personal phone number which is also very concerning. I don’t feel safe knowing that they have all of my personal info. They’re too cheap to actually have the GrubHub drivers deliver, instead they do it themselves which is why it takes over 2 hours for delivery. I should’ve known better, this is the thanks I get for supporting their business despite all of the red flags. They don’t know how to keep customers or repair the relationship with loyal ones which this type of business heavily relies on.
AVOID AT ALL COSTS!!!
… moreUPDATE: further evidence on why you should stay far away from this business that does not care for its customers. She was very dismissive and condescending, intentionally taunting me by saying “mhmm yeah noooo” so yes I have every right to be upset. She also did absolutely nothing to fix my issue or work with me especially after clearly stating that they never had any issues with my previous orders. They didn’t care at all. I’m extremely disappointment because I always order from here to support a Latin owned family business.
As I explained to you, I did not ask for a full refund. I never got the refund for the item that you guys failed to fulfill and also replaced without my consent. GrubHub automatically gave me a full refund due to YOUR poor customer service. And on top of that, you guys lied and said that GrubHub told you to cancel my future orders, I spoke with them and they said they never told you to do that. This business is also petty because they accepted my order despite claiming that GrubHub told them not to and had me wait 3 hours just to mock me on the phone and cancel it. Sad that you guys don’t know how to treat PAYING CUSTOMERS. you work in customer service, if you don’t like it then close the restaurant. Terrible customer service as evident in the way you reply to all the negative comments. by being defensive, argumentative, unable to take criticism and attack the customer by belittling THEIR experience at your restaurant. blaming the paying customers online instead of acknowledging your mistakes. Again extremely unprofessional.
I will happily never order from here again and If you are a potential customer reading this, I implore you to look elsewhere. There’s multiple comments about their poor customer service throughout the years. They also have old replies where the restaurant publicly shares the customer’s personal details. Also, they literally only have ONE meal that is good out of their entire menu. Everything else is overpriced and not worth it.
On top of that, they wanted me to return the food that they substituted without my permission. What kind of restaurant demands the customer to return the food after it’s been delivered and opened? This is a clear sign of poor service, lack of accountability and they definitely would’ve sold it to a different customer. And no, I did not eat it I threw it out. What’s alarming is that they returned to my house without asking me if it’s okay to do so and somehow “remembered” where I lived. They text you on your personal phone number which is also very concerning. I don’t feel safe knowing that they have all of my personal info. They’re too cheap to actually have the GrubHub drivers deliver, instead they do it themselves which is why it takes over 2 hours for delivery. I should’ve known better, this is the thanks I get for supporting their business despite all of the red flags. They don’t know how to keep customers or repair the relationship with loyal ones which this type of business heavily relies on.
AVOID AT ALL COSTS!!!
Sylvianne Lopez
Food was fresh and delicious. Great portions for the price. Customer service was great and really good music. We will definitely go back.
… moreMelissa Laws
Really delicious Latin American food. My brother in law is Ecuadorian and was very impressed. I found the service to be a little rude at times but the food will keep me coming back. I got a strawberry tres leches cake here for my birthday and it was one of the best cakes I’ve ever had.
… more