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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Counter-serve Pan-Asian chain for health-conscious noodle & rice dishes & more.
Address and Contact Information
Address: 5757 Wayne Newton Blvd, Las Vegas, NV 89119
Phone: (702) 261-4310
Website: https://www.peiwei.com/
Menu Photos
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Reviews
Eman Urbano
Stopped by Pei Wei around 6:30 AM. It wasn’t busy, so my food came out quickly, but the real highlight was the breakfast croissant sandwich. Honestly, I wasn’t expecting much, but I was pleasantly surprised! It was packed with so much egg and bacon that I actually had to stop and take pictures to show people. The aioli was a great touch, too. If you’re at the airport looking for a reasonably priced, filling breakfast that’s actually worth the money, get this. Not sure if it’s a limited-time item, so grab it while you can!
… moreNella Brown
I am submitting a complaint regarding the Pei Wei location at Harry Reid International Airport (LAS). The experience was extremely disorganized and unacceptable.
Customers waited over an hour for food, and orders were not prepared or handed out in the order they were placed. There was no clear system for managing orders, which caused confusion and frustration. Multiple customers were able to take food that did not belong to them, and staff did not intervene or correct the issue.
When food was finally received, it was burnt, hard, and poorly prepared, indicating serious quality control issues. Several customers became so frustrated that they left without receiving food or refunds.
Customer service was extremely poor. Staff were unresponsive, dismissive, and overwhelmed. Management refused or failed to come out to address the situation, despite repeated issues and customer complaints. There was no effort to correct mistakes, calm customers, or provide refunds in an appropriate manner.
This experience reflects poorly on airport food service standards. Travelers are often on tight schedules and should not be subjected to chaos, unsafe food handling, and lack of accountability. I am requesting that this location be reviewed for operations, staffing, food quality, and management oversight to prevent this from happening again.
… moreCustomers waited over an hour for food, and orders were not prepared or handed out in the order they were placed. There was no clear system for managing orders, which caused confusion and frustration. Multiple customers were able to take food that did not belong to them, and staff did not intervene or correct the issue.
When food was finally received, it was burnt, hard, and poorly prepared, indicating serious quality control issues. Several customers became so frustrated that they left without receiving food or refunds.
Customer service was extremely poor. Staff were unresponsive, dismissive, and overwhelmed. Management refused or failed to come out to address the situation, despite repeated issues and customer complaints. There was no effort to correct mistakes, calm customers, or provide refunds in an appropriate manner.
This experience reflects poorly on airport food service standards. Travelers are often on tight schedules and should not be subjected to chaos, unsafe food handling, and lack of accountability. I am requesting that this location be reviewed for operations, staffing, food quality, and management oversight to prevent this from happening again.
Henry Won
The Kung Pao chicken bowl was well made for a airport dining. Has good amount of vegetables (well cooked) and properly seasoned.
There are ample seats available in their dining hall.
… moreThere are ample seats available in their dining hall.
Caitlin
Honestly, the best priced and tastiest airport food I’ve had. It’s around $17 for very flavorful and well portioned dishes which hands down beats the other options around that were either way over priced and mediocre or just bland fast food.
… moreCraig
Hear me out: I think this might be a fake Pei Wei. 1. The kiosk options didn’t match the options on the sign above the restaurant. 2. The kung pao chicken didn’t look or taste like normal Pei Wei kung pao. Maybe this was Kung Faux Chicken. 3. The receipt says Pei Expo and Grubbr. 4. The receipt doesn’t have the normal barcode that you can use to earn points. 5. The fortune cookies have no mention of Pei Wei corporate.
You be the judge. Is this real or fake?
… moreYou be the judge. Is this real or fake?
Nikki Wilson
This was my first time having Pei Wei and it will probably be my last time. It was much worse in quality than Panda Express, which is what it reminded me of. The sesame chicken was extremely crispy to the point of being chewy and somewhat burned. The broccoli and the spring rolls were great, but the chicken was absolute garbage. The food is very reasonably priced but you definitely get what you pay for here. Service was slow and lackluster. It does have a handicapped friendly bar counter, which is a positive. Nothing could have saved the chicken though.
… moreJosh Mims
The staff was great; I don’t think they did anything wrong. My issue is with Pei Wei more than anything.
The chicken options have little to no chicken in them; I’d get more meat ordering McNuggets or Popeyes. With Pei Wei, it’s just a bunch of fried bread sitting on top of fried (or regular) rice.
When I order meat such as chicken, I’m really hoping for a reasonable portion of meat. It seems this place (and likely others) have moved to 80% breading 20% meat.
It’s not ok.
… moreThe chicken options have little to no chicken in them; I’d get more meat ordering McNuggets or Popeyes. With Pei Wei, it’s just a bunch of fried bread sitting on top of fried (or regular) rice.
When I order meat such as chicken, I’m really hoping for a reasonable portion of meat. It seems this place (and likely others) have moved to 80% breading 20% meat.
It’s not ok.
Sarah Bhimani
Pictured here- firecracker chicken with fried rice and chicken chow mein! Love the scallions & veggies on there but chicken for sure was overcooked and way too hard! The rice didn’t feel super fresh but noodles were great. Wish we were in a different terminal before our flight but overall the service was quick, portions were big but $$$ on the pricier side!
… moreM Wilcof
This Pei Wei is a huge ripe with bad food. The meat portion is about half of what you usually get, poorer quality, with under cooked rice. If you want an expensive bowl of rice with very little meat, this is your place.
… moreSmiles
I recently had an extremely disappointing experience during a layover at Harry Reid International Airport in Las Vegas. With only 40 minutes between flights and having not eaten all day, I was already pressed for time and quite hungry. Unfortunately, what should have been a simple and efficient transaction turned into a stressful and frustrating ordeal.
The establishment appeared disorganized and chaotic from the outset. After placing my order, I noticed that numbers significantly higher than mine were being called. When I politely approached the counter to inquire why orders placed after mine were being fulfilled first, the staff member responded curtly and dismissively, simply stating that those numbers were not mine, without offering any explanation or assistance.
As boarding time approached and I had less than 10 minutes before needing to leave for my gate, I inquired again about my order. After checking, the staff member informed me that my food had been prepared but that she did not know where it had gone. At that point, with no time remaining, I requested a refund. Rather than resolving the matter promptly, I was told a manager had to process it, and I was forced to wait while they located him. As a result, I barely made my flight — still hungry and significantly stressed.
Airports are inherently time-sensitive environments. Efficiency, organization, and respectful customer service are not optional; they are essential. A simple verification process when customers pick up their orders could prevent situations like this. Additionally, management oversight regarding how staff interact with customers would greatly improve the overall experience.
I have never felt so dismissed and humiliated in a customer service setting. Based on this experience, I understand why the establishment’s ratings are low. Meaningful operational and customer service improvements are clearly needed.
… moreThe establishment appeared disorganized and chaotic from the outset. After placing my order, I noticed that numbers significantly higher than mine were being called. When I politely approached the counter to inquire why orders placed after mine were being fulfilled first, the staff member responded curtly and dismissively, simply stating that those numbers were not mine, without offering any explanation or assistance.
As boarding time approached and I had less than 10 minutes before needing to leave for my gate, I inquired again about my order. After checking, the staff member informed me that my food had been prepared but that she did not know where it had gone. At that point, with no time remaining, I requested a refund. Rather than resolving the matter promptly, I was told a manager had to process it, and I was forced to wait while they located him. As a result, I barely made my flight — still hungry and significantly stressed.
Airports are inherently time-sensitive environments. Efficiency, organization, and respectful customer service are not optional; they are essential. A simple verification process when customers pick up their orders could prevent situations like this. Additionally, management oversight regarding how staff interact with customers would greatly improve the overall experience.
I have never felt so dismissed and humiliated in a customer service setting. Based on this experience, I understand why the establishment’s ratings are low. Meaningful operational and customer service improvements are clearly needed.