Mario Zalazar
Amazing customer service experience! I placed a large order, and the manager, Isabelle, was very attentive, ensuring we were satisfied. The food and service were great!
… moreWendy Crawford
This is my go-to for Sunday breakfast, as I get a short break between customers! Arachne is a wonder at service, and the rest of the staff is always pleasant when I drop by!
… moreEDS INVEST
Went in this morning around 8:30am after calling them numerous times to order b/c ordering online wouldn’t go through. No one answered the phone. As I walked up to the counter 2 ladies saw me, turned around to stock.There were 0 customers. I had to ask them to take our order. I told them your phones are not working and they said, no its your cell service. I called their # in front of them it went through their phone didn’t ring. No acknowledgement about their phone not working. Weird experience.
… moreLaura Rhea
Came in here to meet a friend for lunch, and had a fantastic experience! The two guys working were so friendly, funny and welcoming and are what made it so great- I’m sad I didn’t get their names (One had a pony tail?)! My sandwich was yummy and a great value with chips. Before I even opened the sandwich, he realized he’d put onions on it, which I’d requested “no onions”. He insisted on remaking it, which I thought was really nice. Over the top customer service! And really good bagels, too.
… moreRyan Mitchell
Not a bad place was pretty slow inside when I went in . Took a while to receive my coffee for as slow as the inside was. Coffee was good, and the breakfast bagel was bland. The bagel part was good. It’s in a pretty good location and plenty of parking. Also has outside seating.
… moreDylan Podesta
The person who took and made my order Padma, was really sweet despite the single digit weather and was able to get my food to me in less than a minute. Will come back again for the great service.
… moreAmy McAllister
Ordered online a couple hours before pick up time. When I arrived I was told it wasn’t ready & to come in and wait. 15 minutes later, I asked for an update and was told it would be another 15 minutes. At this point it was going to be too late to deliver to the intended people but they refused to give me a refund. I watched dozens of orders get picked some, some quite large, but was simply told there was nothing they could do about mine. It was a large order but everything except 6 sandwiches are premade (muffins, etc). I’ve ordered ahead for orders larger than this in the past without issues, but for whatever reason today was a total bust. Now I have a bunch of food for nurses that will be home in bed before I ever make it back to them.
… moreJake F
50 minute wait In the drive thru today just to get to the window, not including waiting for the food. Staff were nice but something was wrong here. Made a bit of a mistake not walking in…
… moreSophie Shain
I really don’t like to write negative reviews but this location is not fast and easy when doing a pick up order. Four times on my way to work, I have use this location for a pick up order hoping to just run and grab my order and leave- quick, convenient , and easy, why else would I select pick up? I specifically choose this option because it is usually quick and I don’t have to talk to anyone/ or order at the counter as unfortunately, with the nature of my job- I am usually on early morning conference calls and have to participate.
Every time I’ve come in, my app tells me my order is ready, yet my order is not in the order pick up location. I wait quietly for my order to be ready only to have two then stand in line at the counter to ask where my order is- as you can imagine for a breakfast bagel spot the line is usually long in the morning- just to find out my order IS IN FACT ready and they just can’t put it out where it goes??
A few times I have sent my child in to grab the order while I’m on the phone in the car- and she’s been given a hard time, having to come out to get my phone to show proof of order, interrupting my work call.
On another occasion, while I am on my headset quietly without disturbing anyone trying to continue my call, someone has interrupted me on my call, asking for proof of my order. I will no longer be going to this location as I find it rude to ask, and it’s making it a bigger Inconvenience than convenience!!!!
… moreSara Dodson
Brought our family here along with grandparents the day before Thanksgiving , and Zari was super sweet and apologized for the small bit of wait (which was to be expected considering we had a large order) not only was the food yummy, the people were very friendly. Thx for the great service!
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