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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Discover bold flavors and fresh ingredients at Panda Express in Castle Rock. Located at 5711 Atrium Dr our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.
Fast-food chain for Chinese standards, including some health-conscious options.
Address and Contact Information
Address: 5711 Atrium Dr, Castle Rock, CO 80108
Phone: (720) 835-2816
Website: https://www.pandaexpress.com/locations/co/castle-rock/3273
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Genevieve Odechuck
DO NOT COME HERE!!!!!!!!!!! every single time i come here there’s something wrong with my order… every single time. I came here tonight and it was worse than usual. I had ordered two orders of cream cheese rangoons with extra sweet and sour sauce and a medium side of chow mein. INSTEAD of what i ordered, i got 5 rangoons instead of 6 NO sweet and sour sauce (i asked for sauce both and the order box and the window and the guy said he put it in there, he did not put any sweet and sour and instead gave me 3 packs of soy sauce) and my side of chow mein was half full… I hadn’t been in a long time due to past experiences but have decided to give it another try. i will for sure now NOT be going back to this location again. DO BETTER PANDA EXPRESS YOUR JOB IS NOT HARD AT ALL!!!
… moreMatt Hurt
Trash. Don’t waste your money here. Paid 35 bucks for 3 meals that barely had a level scoop of protein and the rest is just rice and no utensils. Lack of training. Drive through server rushed the order trying to get me to pull up after every entre I asked for instead of asking me if it was the end of my order. Not coming back until it’s fixed.
… moreGrace Wilkey
Placed an order at 8:15. When I arrived for pickup, they had already “closed the kitchen” and could not fulfill any item in my order besides orange chicken. I work in a restaurant- NO ONE closes their kitchen 45 minutes before they actually close. No way to receive a refund because I placed an order in the app, and no manager on duty. If you’re looking for a quick meal after a long day, look elsewhere.
… moreKaitlyn Shirer
*PSA to anyone who orders delivery through their mobile app. IF you have ANY issues do not bother contacting this location like the receipt says if there are problems. Go directly to DoorDash as DoorDash supplies their drivers.**
This evening I placed a delivery order for this location through the Panda Express app. Smooth sailing until my completed delivery. Half of my large drink was missing. Now, the thing about this location (I’m unsure if other locations are different) but here specifically they do not secure or seal the fountain drinks whatsoever for delivery orders. There isn’t any tape that secures the lid to the cup and there also isn’t a sticker placed over where the straw goes. Therefore, when I can clearly see half of my large drink is missing that does leave room for me to assume a possibility of my drink being tampered with.
I immediately called the phone number as listed on my receipt. I explained that all my order is here, everything is correct, however I was concerned about my drink. As half of it is missing and I was concerned there is a possibility it was tampered with. I stated I’d just like a refund for the drink. The woman I spoke to was not helpful AT ALL. What I was met with was excuses/more information that concerns me. She proceeded to tell me that not only do they not do refunds but they do not handle ANY of the delivery drinks. That there is no way she can help me since the delivery drivers are responsible for filling my drink. Why are DoorDash delivery drivers responsible for filling and handling open drinks themselves? Why are Panda Express workers here not handling drinks and sealing them?
This worker I spoke to also began to tell me that my delivery driver probably just didn’t want to fill my drink all the way so that’s what it more than likely could be. Well, I’m not saying that’s wrong. I too am aware of that possibility. But you also can’t guarantee me it wasn’t tampered with either. I was then given 2 options. I can either A) drive down there myself for a new drink OR B) She will write my name down so I get a free large drink in the future.
After this call I opened the text link on my phone that DoorDash provides on their end solely. This is when I contacted their support instead. MUCH MUCH BETTER! They submitted the refund for my drink immediately. No questions asked. They apologized for my experience, empathized, AND told me Panda Express is responsible for the refund as well.
… moreThis evening I placed a delivery order for this location through the Panda Express app. Smooth sailing until my completed delivery. Half of my large drink was missing. Now, the thing about this location (I’m unsure if other locations are different) but here specifically they do not secure or seal the fountain drinks whatsoever for delivery orders. There isn’t any tape that secures the lid to the cup and there also isn’t a sticker placed over where the straw goes. Therefore, when I can clearly see half of my large drink is missing that does leave room for me to assume a possibility of my drink being tampered with.
I immediately called the phone number as listed on my receipt. I explained that all my order is here, everything is correct, however I was concerned about my drink. As half of it is missing and I was concerned there is a possibility it was tampered with. I stated I’d just like a refund for the drink. The woman I spoke to was not helpful AT ALL. What I was met with was excuses/more information that concerns me. She proceeded to tell me that not only do they not do refunds but they do not handle ANY of the delivery drinks. That there is no way she can help me since the delivery drivers are responsible for filling my drink. Why are DoorDash delivery drivers responsible for filling and handling open drinks themselves? Why are Panda Express workers here not handling drinks and sealing them?
This worker I spoke to also began to tell me that my delivery driver probably just didn’t want to fill my drink all the way so that’s what it more than likely could be. Well, I’m not saying that’s wrong. I too am aware of that possibility. But you also can’t guarantee me it wasn’t tampered with either. I was then given 2 options. I can either A) drive down there myself for a new drink OR B) She will write my name down so I get a free large drink in the future.
After this call I opened the text link on my phone that DoorDash provides on their end solely. This is when I contacted their support instead. MUCH MUCH BETTER! They submitted the refund for my drink immediately. No questions asked. They apologized for my experience, empathized, AND told me Panda Express is responsible for the refund as well.
Jeremy Lack
They always have freshly made food and quick service. My only complaint is I had a 100 dollar bill to pay and they wouldn’t take it. It’s money, so they should. Being unprepared with change on their end shouldn’t be an excuse to not serve customers.
… moreMaddy Lapp
I have been coming to this panda express for years and have never gotten such exceptional service as i did from Caleb. He was extremely friendly and helpful! Get this man a promotion!!
… moreHumphrey Vives
Panda Express is a descent buffet style restaurant serving nice selection of Chinese cuisine type of food. The establishment was well maintained and clean, customer service was great, and while everything appeared great, the servers need to slow down a tad bit as no not fumble with serving the food, just seemed a little rushed and sloppy. On a very good note, the food was excellent, very tasty, and filling.
… moreLindsey Lagrone
Almost 20mins for the drive thru, after paying. Not including the time sitting at the window. Told us to park and it would be out in 5 mins after us sitting at the window for 15mins. We had to go inside to get the food and they couldn’t even figure it it at first.
… moreRyan Messmore
These guys and gals can make some SHMACKIN’ food. Everything was delicious, hot and ready, smoothly operated, and everyone was very pleasant to talk to. Jackson and Ryan in particular were stellar in their service and conversational skills, and both looked rather dashing in their uniforms I might add. They alone made this experience the best I’ve had at a Panda Express and have earned this location my business moving forward. I do love for my food to be delivered in a timely manner and by individuals whose eyes glisten with the reflection of their bright future and are clearly just one step into their journey of greatness. Nicely done gents.
… moreRyanne Bjorem
I am the most unhappy I’ve ever been. They offered me a FREE meal and only having to pay for a 2$ drink of I was to fill out a survey. I payed for my drink then they refused to give me the free meal after saying they would. I had to wait for my orange chicken for about 7 minutes and when I got it the rest of my food was cold and the chicken was way overcooked. Bad service and all they do is complain about how they can’t have to-go plates now. Bad service. I’m so angry and will NOT be coming back.
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