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Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
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1884 S WEST AVE, Freeport, IL | Arby’s
The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic …
Arby’s Freeport Illinois Locations | Find Fast Food & Roast Beef …
Arby’s restaurants in Freeport, IL feature roasted beef, turkey, and premium Angus beef sandwiches sliced daily. Try our convenient drive thru.
Our Menu – Arby’s
2,000 calories a day is used for general nutrition advice, but calorie needs vary. Additional nutrition information available upon request.
Reviews
Harold Levinson
Some lady was screaming and yelling so loud that I could hear her all the way on the other side of the lobby man. This was around like 3:30 or so. I asked one of the employees and she said it was one of the managers screaming about little things people be missing here and there. And it’s like dang bro that’s some crazy nonsense right there because it’s like these people probably getting fed table scraps just barely scraping by and I know they ain’t getting paid enough to be screamed at like that. This woman in here acting like these people is her kids and she can talk to them any old way. Nah man. If you a manager you got to have some decorum and whatnot. You can’t be acting like a high school kid throwing a tantrum. You got to be all like mature and such. Honestly bro I wouldn’t even talk to my own kids that way let alone employees. I feel bad for that woman’s kids man. She probably hits them. Honestly if I was your employee and you talk to me like that I wouldn’t care enough about my job to put in much effort. So I can’t blame nobody for not being motivated when they have to deal with that. Absolutely Wild man. Grown ah woman acting like she don’t know how to compose herself. Bro take some anger management classes or something. Ain’t got no business being a manager talking to people like that. Unprofessional and immature. I don’t think your employees are the problem. Managers like that are bad for morale. Ain’t no minimum wage job worth all that bro. It’s just fast food it ain’t that serious for real though
… moreHeather Finney
It’s Saturday Nov. 29th. 5:17pm. I called to check to see if they were open because I was having trouble with online ordering. The lady didnt let me finish asking if they were open before hanging up on me. I thought must of been a mistake until i called back twice and she turned the DND ringtone on. Whoever she is. Quit your job. You are a horrible representative to this Owners business. Get some respectful employees and hold them to a standard. Garbage attitudes run your business into the garbage.
… moreMark Toepfer
Just left the Freeport Arby’s. The diet coke was as flat as the service. I used a gift card that I’ve had for quite awhile. It didn’t cover the total and I told the person taking my order that she could keep it. While I waited on my order she came around the front of the counter and picked up the gift card that was still sitting next to the register, asked me what i was going to do with the empty card, she didn’t give me a chance to answer and said “if you’re going to throw it away the trash can is right over here”, as she put it in the can.
I watch a lot of Customer Wars on A and E. She is the type of employee that escalate small things into large. She’s in a customer service business, some things don’t need to be said out loud. Someone at Arby’s should remind her of that.
… moreI watch a lot of Customer Wars on A and E. She is the type of employee that escalate small things into large. She’s in a customer service business, some things don’t need to be said out loud. Someone at Arby’s should remind her of that.
Connie Losco
Horrible service, acted like they couldn’t hear order, after finally having to SCREAM the order (I bet beef-a-roo could hear the order plain as day), get to window to a rude attitude. Pull away to find the curly fries ordered were mozzarella sticks and sandwich bread was burnt to all get go, and hardly any meat on the sandwich. TERRIBLE!!
… moreMartha LaRoue
At approximately 5:24pm I went into the establishment to wait for an order some African American lady presumes to be a manager rudely asked me to move my car because it was blocking the drive thru, there was literally one car in the drive thru and we were in a parking spot just out of the lines slightly, but every employee was busy being messy and loud having a conversation about an incident that happened prior (earlier) …(so unprofessional) I already felt uncomfortable I was just ready to go. Then as I was exiting she followed behind me and stood behind the glass and appeared to mumble something underneath her breath, I am terrified to go back in there. Oh nooo, what should I do next?
… moreSarah Asher
I was in here the other day and I heard this lady talking about how everyone who wasn’t born here needs to go back to where they came from. Look, I am against illegal immigration as everyone should be. But people who came here legally have just as much right to be here as anyone who was born here. She was obviously trying to say that she thinks only white people have a right to be here without actually saying it. This company should be ashamed of themselves for hiring racists. I don’t care if you are franchise or not. I’m going to the Press. And the aclu. And anyone else who will listen. Any business willing to hire someone like that has no right being a business. Prepare for severe backlash.
… moreLaketia Higgins
The peach cobbler rolls were hot and delicious.. 10 out of 10.
… moreJeremy N Lindsay Ainsworth
I don’t think this is a double roast beef n cheddar?! Also ordered a double regular roast beef…it also looks like this beef and cheddar sandwich…Plus asked for sauce and didn’t get it. Thumbs down
… moreTidrow
Every time I go to this location the service is terrible. I have never seen a chain restaurant with service as bad as this place, and my bar for chain restaurant service is low. And the worst service always seems to come from the mangers.
But the last time I went here, the shift manager cussed us out, threw stuff at my 16-year old son, and we had to call the cops. Guess we should not have pointed out that they gave us the wrong size drinks.
Ownership never even reached out to us. Avoid this one. Plenty of other options.
… moreBut the last time I went here, the shift manager cussed us out, threw stuff at my 16-year old son, and we had to call the cops. Guess we should not have pointed out that they gave us the wrong size drinks.
Ownership never even reached out to us. Avoid this one. Plenty of other options.
Bb Bb
I am so sick of reading these poor reviews on employees here that people automatically wants to get someone to lose there. Job if you was in here listening like I was if you heard them right talking about a certain situation you would have heard the conversation right not just catching half of an employee conversation I have never had any problems with these employees at all they all have there oppion on certain thing that clearly some of you that put bad reviews on is pretty dumb
… more