Mae Overcast
Literally pickup up my pizza tonight, got home to realize a big chunk of my cheese pizza crust was completely missing. I’ve never received a pizza like this before ever. Where is the quality control?
… moreJess
This location is really bad and needs to be shut down! Quality is terrible. Not only that but the employees are disgusting. They go from texting on their phones to spreading pepperoni on your pizza. I asked one of the managers and she told me they do not have to wear gloves. I get that but touching phones and preparing food is ridiculous. Never been back here since.
… moreMichelle Rue
I love Papa John’s. However, I don’t know who makes the pizza here or who trained them, but pepperoni and other toppings go on top of the cheese! This makes a difference in the taste and they put the pepperoni under the cheese so the pepperoni is not crispy. Please put the toppings on top of the cheese. I don’t even order extra cheese so I know that is not the reason why. Every other site puts the pepperoni on top of the cheese! I will go get dominoes before I have to order at this location.
… moreDoris cornelious
Tonight when I got my pizza the customer service was horrible.. I went through the drive-thru, and the cashier payed no attention to the fact that I was in the drive thru. She completely turned her head and was more into being on the phone. I also order this pizza on line so the Pizza should have been fresh and hot, but it wasn’t. My Campaign go inside to get the pizza, and it’s a long wait still. So I will not be ordering from Papa John’s on Peach Orchard again.It was very disappointing. I had just got off work, and all I wanted was a good Customer Service, and good quality pizza, but unfortunately that did not take place.
I will be going to Walton Way from now on where they give better quality and the best Customer Service .
… moretyler brown
Hate when they have to use door dash everytime a disappointment, it’s so bad if I know in advance I just won’t order.
… moreTakeyma Richardson
I had ordered a Meatlover Pizza with Light Sauce When i tell you Baby this pizza was so Weak!!! and Unpleasent!!! And they didnt even put extra cheese which I substitute for another Topping. The Pizza was Dry and its like they didnt spread the extra chese through out the whole pizza The Toppings didnt Taste Fresh im Just so Disappointed With Papa Johns Like Really 2 Thumbs down and definitely not thinking about Coming Back to your establishment!!!!!
… moreMatavia Mells
After my order conform to be ready. The people at the window told me they had lost it! And wasnt sure what happen to it. After having to wait 15 more mins for the pizza its comes out Uncut with a open sauce. Just lazy. Choose better workers.
… moreAshley Amara
Never had a problem with them before, but I didn’t get my cheese sticks, extra sauce I paid for and got 3 cheese pizzas instead of 2 cheese and 1 pepperoni. Person I spoke to was extremely rude cut me off mid sentence of explaining what went wrong with my order. And ultimately refused to make it right. Highly dissatisfied with their customer service and how they treat peoples problems up there.
… moreTerrance Glover
Horrible customer service came to this location multiple times and always have to wait and there’s always an attitude. I ask the girl a question calmly and respectful she got an attitude all because I asked did something happen with my order. After I told her I didn’t have an attitude and was only asking for clarity. She continued to have an attitude. Last time coming to this location. My visit before todays, this same girl let my pizza sit and when I tried to let her know my food was sitting she ignored me. And when I got home I had to reheat my pizza. Never again.
… moreCelina Baker
Only giving 2 stars because I talked the the manager and she was very understanding of the situation. Placed an order and got the wrong order (it came via doordash instead of what i thought would be regular delivery). We called to get it fixed and didn’t touch the one we got in case they needed proof. For some reason this order also came with 2 empty boxes. The young lady I spoke to on the phone said it would take 15 minutes which I thought was reasonable since the food was ready and the delivery person just grabbed the wrong one. WRONG! I called back one time past the 15 minutes and the automated phone line said there was just a delay in delivery and I asked to maybe get a refund since by this time we just decided to eat the incorrect order which was now cold. The same young lady on the phone who i spoke to when the order was wrong answered and I asked to talk to a manager twice after stating my reasoning and she got frustrated when I had to ask for a third time. She hung up on me stating “I don’t have to do anything for you.” I don’t know if she was new or just was having a bad day but I don’t think I’ll be getting delivery from here again. Our food arrived shortly after this (it took 40 minutes) and I had to reach the manager through our second delivery person since the young woman at the store was incredibly rude. I placed the original order at 6:09 pm and it arrived around 8:20.
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