Pizza Hut

  3.1 – 946 reviews   • Pizza delivery

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Find your nearby Pizza Hut® at 1101 Hennepin Ave in Minneapolis, MN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Pizza Hut 55403

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Reviews

Gary Eugene Martin, II
I understand it’s Christmas Eve and there an increase of sales but that’s no excuse for lack of passion in representing yourself in customer service. The food that was delivered to me was nowhere near what I had ordered, what I ordered was not a basic pepperoni pizza and I don’t appreciate being charged more than what I consider garbage. The item was hard a rock, had no flavor, and was as cold as ice. I can’t even heat it up because it would only dry it out further. It’s not going to be a good night as I now have to spend extra money on an alternative that I’m sure will be better than what I received for my family tonight from this horrible place. Even if I overpay for garbage, it’ll still be worth my money than this Pizza Hut location. We take pride in our city and if you can’t do your job with pride than you need to close up shop and take your franchise elsewhere. We won’t tolerate it.
Thank you.
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lavelle johnson
Dont order from here ordered twice hoping for a change entire staff in the lobby sitting enjoying chipotle while the new guy tries to figure out how to add fries to my order. took about 30 minutes my entire lunch break. when back day two order for pick up dry pizza, plus they serve hot wings and you dont even got a ranch for free. Dominos it is…
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Bean Bun (LittleSpikeyPotatoe)
This location has a lot of bad reviews but I’ve been here several times and have no complaints! I forgot my drinks on my last pickup order and they got them delivered to me! It was very much appreciated. They are also always very nice when I pickup.
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Deanna
Do not bother with this location. Read the reviews, they have a history of bad service. If I could give zero stars, I would. I don’t know why I keep ordering from this location. Every time I’m disappointed. Last time I ordered from them, they messed up my order and then lied about a credit. they said I had. This time, my pizza arrived cold, late, and it was not sealed. I shouldn’t have to stick my freshly ordered food in the oven. I can only pray my food wasn’t tampered with. Waste of my money. Go somewhere else.
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Kanecia B
Today was my second time placing an order requesting my pizza to be cut into squares and today was the second time I was disappointed that I was met with triangles and an overcooked pizza. I ordered a half black olive and green olive pizza Cajun eight piece boneless wings and lemon pepper fries and two ranch, five slices of pizza was covered in olives. That’s not half my wings never showed up. I paid in cash and because they delivered through DoorDash, I had to give the money. I can’t get any credit from DoorDash because I ordered through Pizza Hut. Pizza Hut won’t deliver because they don’t do delivery anymore , and I was told that they would pass along my information to the GM who would give me a refund and I asked how do I get a refund if I pay cash if she said that that would be something I would have to discuss with the GM. I’m more upset with myself because this isn’t the first or second time that I’ve been disappointed with not only the quality food but the Customer Service, but this is the only Pizza Hut that delivers to me. In this economy, every dollar counts. and I don’t have money to waste to pay for food that I didn’t get or overcooked food. half a pizza is four slices. This pizza has five slices covered in olives. I requested half-and-half for reason.

UPDATE: I called the number on my order and pressed 2 and told them what happened and after a little wait they put in a new order for me. Thank you.

UPDATE 2: they sent out the wrong wings. I don’t know what flavor this is it’s some sort of buffalo, not Cajun rub. As if I’d trust eating a wet wing after “complaining” that I didn’t get my chicken.
I’m done. If I can’t get my food from a different location I’m just going to have to let pizza hut go.

My original door dash driver told me that he saw the girl at the front counter mess up someone else’s order before mine and he claims he couldn’t see what all I had. He said he thought she was new. A new employee I can understand, but to have two employees mess up in the same day is crazy.

Do better Pizza Hut.

…. UPDATE III: I tried to just let it go, but I’m like absolutely not. I’m not a person that can afford to throw away money and be unhappy and not satisfied at the same time. So at 3:37pm, I called Pizza Hut yet again I spoke to the same person. I spoke to the first time which turns out is the manager. her name is Crystal Rodriguez. she said that she will personally come and deliver my cajun rub wings once her second shift manager gets there. so we shall see what happens.

UPDATE 4: 4:38pm, Crystal came through with my wings! Not only that she threw in some breadsticks and a melt. I’m not gonna eat the melt because it has pork and I don’t eat pork, but I was so grateful that she took the time to not only remake my order and bring it personally, but to use her own gas. I had to run back out and give her a tip. Because of Crystal I am willing to give Pizza Hut another chance. Thank you Crystal Rodriguez. Y’all need to give her a raise because customer service has taken a nose dive in the last decade and Crystal made my day by giving a darn and she told “it’s the job. I know how you feel, when I order something I just want what I ordered too.” The four star service was for Crystal Rodriguez.
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Ruth Ouma
Vonsha was great. Her attitude was the best and the food tasted great. I’ll definitely refer friends here
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Amber
⭐ 0 out of 5 stars

Pizza Hut – 1101 Hennepin Street, Minneapolis, MN

We came to pick up our order and immediately ran into parking issues—it was a nightmare trying to find a spot. Once inside, we had to wait an additional 10 minutes past our scheduled pickup time. By the time we returned to our hotel (just a two-minute drive away), the pizza was already cold.

I also paid nearly $4 for fries, only to open the container and find about ten fries inside. Highly disappointing. This is the second time I’ve visited this location within a year, and both experiences have been poor. The first time, the staff was rude and disrespectful, which led us to cancel our order entirely. This time, the store seemed understaffed and overwhelmed, causing delays and noticeably affecting the food quality.

Unfortunately, this will likely be my last visit to this Pizza Hut
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Maya Stand
Never got my pizza . I even tip good. I called to ask them how long the person answer the phone was very rude . When I try to call again they don’t answer me .
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Tyron Winfree
Jesse helped us out with redeeming offer given to us from Pizza Hut. We love this Pizza Hut as it is closer to where my wife goes for her cancer treatment
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Jen Lewis
I was charged twice for my pizza. Cashier seemed to be under the influence, manager didn’t seem to speak English. I will have to sort out the charges with my bank. Pizza had minimal toppings.
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