Mina Raymond
The service of this place absolutely SUCKS!!!!!! I made a mobile order and went inside about 15 minutes later to get it. There was not a soul to be seen until one of the girls with blue hair came out, looked us dead in the face, turned around, and never came back out. We then proceeded to wait another 5 minutes, which felt like an hour because it was so very hot and unbearable in this establishment, until finally we got service – not from the girl with blue hair. This other girl came out, and I told her we have a mobile order…she then STARTS MAKING IT!!! It wasn’t even started and no one was in the place!!!!!!! Then, we had to wait even longer for her to make the order while we are still standing there sweating because of the heat. I will say, the girl who made our order seemed to be the only one that cared about us and she was black with blonde hair and a hat. We then got told by a white girl with blonde hair in a black shirt, that I’m assuming is the manager (a bad one at that) that we “should’ve said something earlier”. I have worked in food service my entire life and never have once told a customer they should’ve said something to get the employees to do their jobs. I don’t know what these employees are doing besides playing in the back while there are customers waiting and food to be made. This was a terrible service experience. Love the food but GET NEW WORKERS!!!!!!!!!!!!!
… moreSara O’Shea
We stopped in tonight to grab a quick dinner after kids sports activities. My son, who is newly diagnosed Celiac, is learning to order how he can safely eat as well as ask them to change their gloves, make accommodations, etc. The staff, especially Tina, was very helpful in accommodating him and not making him feel bad about needing anything special. They even labeled his bowl with the allergy as they packaged it to ensure it was safe. As a mom watching a kid navigate something new, I was very appreciative of how they helped. All of our food was great, hot and good quality. Great service all around. We didn’t get our receipt somehow to leave an official Qdoba review but we wanted to be sure to share our appreciation somehow with tonight’s crew!
… moreShelby Hoffrn
I think this place is nasty there bathrooms smelt like someone died there food wasn’t good the lady with the red hair and glasses
Is very rude I never caught her name. I also think it’s very unprofessional how I came in one afternoon and all you could here was gangster slag and cuss words coming from the back area I could barely here the person taking my order. There is many things that need to be addressed with this food place seems like the workers don’t take pride in there work and if they do it’s very few. Definitely won’t be back to eat again very disappointed in taste service all of the above.
… moreDon Sullivan
Great food. But dirty tables and floor. We sat at the only clean table and it was so wobbly we had to move to a dirty table. Guess what… that table was even worse. Very wobbly. Finally our 3rd table was not wobbly but it was dirty. We had to clean ourselves. 3 people behind the counter working on food. Maybe one more in kitchen. 2 customers in dinning area. So they weren’t busy. The staff just wasn’t cleaning dinning room. One table not the previously mentioned had a dirty rag under the leg to try to level the table better. My advice ” get new tables !!”
If the dinning room is dirty how does the kitchen look. In today’s word we want clean ! Step it up .
… moreJordynn Schumacher
PINK HAMBURGER MEAT, BE CAREFUL!! Got our order wrong and we were in line telling them what we wanted. Lady couldn’t hear anything we were saying apparently and they let people cut in front of us. staff was not helpful at all and I couldn’t even eat my burrito due to uncooked meat.
… morekathy
Ordered online. HoH daughter went in to pick up order, gave name, they said they were waiting on rice. No problem. Then manager sends her out with wrong order. Daughter goes back in and manager insists it’s the right order. Daughter comes back out with wrong order still I go in and explain we don’t have the right order and manager tells me that I do. I give my name and order, and she tells me I called in and this is the replacement. Tell her I didn’t call. She argues with me. Im frustrated and hungry and tell her three time my full name, how I placed the order and show her my order again… Finally she realizes she gave us the wrong order and is no longer being rude and curt. I have to wait for them to make my order. I finally get it – without white rice- and she’s super nice and offers me a free entree next time I come in. Told her I would likely not ever be back and refused the offer. Her attitude was 100% unacceptable and had she only listened to either myself or my daughter, she might have realized she had confused the orders.
… moreWilliam Cochran
We ordered online and the burrito I ordered should have been a bowl. I couldn’t even pick it up as it was so poorly wrapped. Also we were told plasticware was in the bag, we didn’t receive any. We also ordered a chips and queso. We got the queso, but no chips. Also, I ordered a kids meal for my son with a side of beans and cheese. It was also not in the bag. I tried to call multiple times, but can’t even reach the store. Right now I want to bag this food back up and throw it back over the counter, so it is probably a good thing they didn’t answer, as I am pissed! Take the time and don’t order online. I work in food service and we are usually short staffed, but that doesn’t mean you do a shitty job. Not going back to this one. Waste of money.
… moreErik
Got chicken today and it tasted weird. It usually is good. This is my first time not having a great experience at this location. It’s usually good
… moreJessica Halder
Loved my food; you can’t go wrong with Qdoba in my opinion.
It’s a nice location and environment. The restaurant was clean and kept up.
The service was great. I asked questions and they were attentive and tried their best to cater to my requests.
Will definitely come back!
… moreRachel Adkins
Very sad the East Peoria location closed but the Peoria location is still just as amazing delivering super high quality food. The staff is also always really nice and fast
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