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The woman who answered (who I believe was the manager) had me speak directly with the cook, who argued with me rather than addressing the concern. I explained that when I’ve ordered extra chicken before, it was a generous amount mixed into the Alfredo, and that what I received this time did not justify the extra charge. I ended the call and called back to speak with the manager directly, requesting a refund of just the $4 for the extra chicken. She responded by saying she felt I was being “sketchy” and implied I might be trying to scam them, which was extremely upsetting. I’ve been a customer for years and this was the first time I had ever called back with a complaint. She placed me on hold and spoke with the owner, who eventually issued a $4 credit.
Later that evening, my husband started eating one of the chicken bacon ranch wraps and found maybe three very small pieces of chicken in the entire wrap. Between both wraps, there was barely any chicken at all, more bacon and lettuce than anything, with a small slice of tomato. Honestly, there was more chicken in a can of chicken noodle soup than in both wraps combined.
This experience was disappointing, not just because of the lack of chicken, but because of how the situation was handled and the accusation made toward a long-time customer.
Turkey Sub 5/10 Same nice size but tasted like onion was accidentally put on then took off but the flavor stayed.
Fat Boys 7/10 Basically smaller size strumbolis at a buck an inch its not a bad deal but would probably just get a strumboli instead
Atmosphere Score is really because of the overall shape of the place ceiling in dining room looks like it’s about to fall on your head, and both porches need major renovation.
Overall second time here not sure if we will come back.
The first impression was one of dirty. The parking lot is in the rear. The approach to the restaurant takes you past a very dirty back kitchen area. It’s not a great first impression.
The inside of the restaurant was clean and well-maintained. The single bathroom was very small but clean.
The service was fast….too fast, actually. As soon as i received my salad, my main course arrived. The bread did not arrive at the table until after the meal began. To make it even worse, two in our party did not receive their meals until others were well into their’s. The food timing was horrible.
What I found repulsive was my waitress picking up my cup, for a refill, with her finger INSIDE my cup. VERY gross.
Also, storing all the restaurant’s dirty dishes are stored in the lobby area, awaiting someone to retrieve them. Really?
My spaghetti was not drained well enough, and the puddle of water on my plate made part of my chicken soggy.
Overall, i think this place survives because there is not much competition, and they can get away with it… for now.
Had the strawberry salad, added grilled chicken, YUM!!!