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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 706 E 13th Ave, Eugene, OR 97401
Phone: (541) 343-7512
Website: https://www.dairyqueen.com/en-us/locations/or/eugene/706-e-13th-ave/5237/
Order and Reservations
Order: Order online
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Reviews
Jonathan Farmer
I ordered a cheeseburger with no cheese and specified only ketchup and pickles. He read me back the order and said ‘a cheeseburger meal’ and I clarified but with no cheese and just ketchup and pickles. He agreed and yet when I got it open there were no pickles and it had mustard. Lame!
… morePeter Chapman
Being on the intersection of two one ways is unfortunate. So is being the closest fast food to campus. Nothing irks me more than the fact that this is the ONLY location that wont let me get a side of flamethrower sauce. Every single time I try and give them another chance, they let me down.
… moreWHIMSY’S Eat Happy
Was just in this old DQ by the university, and it smelled like something electronic was burning. The workers all looked like they were literally dying. I’m not sure I’d ever buy food from a DQ again, if they are willing to serve food in these conditions.
… moreKylee Magarro
My husband and daughters went to this DQ New Years Eve, and staff was SO rude. The manager on duty, yelled at him when he went to the counter to pick up the order. When he asked for a drink carrier and spoon, it was thrown at him. The manager then casually responded “oh, she is just throwing stuff today”. My husband called to speak with another manager to voice his experience and was yelled at, told it was nothing, and then hung up on. I called the manager when they got home, and she was hostile and confrontational to me as well. When I asked her if this is permitted behavior she said “yup, I guess it is” then hung up on me.
On top of it, here is a photo of one of the blizzards we received.
… moreOn top of it, here is a photo of one of the blizzards we received.
M J
It’s dead in here not a single soul not even in the drive though and the orders are taking a million years to come out, workers not only look dirty and greasy, they have zero costumer service skills, you’d think a clean appearance would be a requirement in the service industry! Well not here
… moreScott Sigstad
We were here late at night. Honestly didn’t feel safe. The crew were yelling at each other, and it was obviously hard to get goid employees. The building is also a little rough. It filled the bill for a late night snake, but we may have gone elsewhere given additional choices.
… moreAliyah Alderete
Horrible experience. Came in at 11pm, an hour before closing. These two ladies in the photos were insanely rude. I ordered a strawberry sundae, they didn’t have any signs or communication that they were out of anything. The lady by the ice cream machine in the photo raised her voice with attitude “alright who ordered the strawberry sundae?” Like if it was the worst thing that has ever happened to her. I was contemplating a refund at the time and I was told by the girl at the register “it’s an hour before closing we’re out” with an attitude. I was handed a coupon for a free ice cream cone to only find out it is expired! My friend I came with ordered a blizzard and when the lady by the ice cream machine called it out she was very defensive in giving her the blizzard that she paid for, asking for a receipt,SMH. I am a food franchise owner’s daughter, I felt very disrespected in this experience. Horrible service. I’m sorry you don’t like your job but they ruined my experience at this DQ. Do better DQ!
… moreBailey Ricker
Walked in to a worker just sitting on her phone took our order while on her phone. Asked for a lid for a blizzard cup and she couldn’t even give us the right one because she was too distracted by HER PHONE. Fries were raw that was pretty appetizing…..
… moreSarah H
Soooo horrible location for parking and entrance to start you go inside it’s dirty and super unfriendly staff who put their fingers inside of the drink glasses before giving them to you and when you ask for a glass they didn’t put their fingers in they give you a dirty look. Ordered a medium hot fudge sundae and it was super small and the same size as the person in front of me who ordered a small. The lady at the counter then told me that she actually gave me a large. LOL! This place doesn’t need more training it needs a whole new staff. You can see just how small my sundae is in the pictures without even taking one bite. We won’t be back and I’ll make sure other know to avoid this location as well. AND they missed part of our order at this point I think it was a good thing we didn’t get any actual food (part of the order they missed)we may have gotten sick from their lack of hygiene. Super disappointing
… moreDavid Joseph
This place is not good. Blizzards are always so runny I have to put them in the freezer. After several attempts, I’m never going back to the 13th Ave DQ. I’d rather eat yellow snow
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