Concerned Citizen
I ordered a blueberry muffin that boasted a perfectly caramelized top, expertly torched to achieve a stunning golden-brown finish that glistened invitingly under the light. As I took my first bite, I was greeted by a rich, moist interior that melted in my mouth, revealing an abundance of plump, juicy blueberries nestled throughout the batter. Each bite was a delightful explosion of sweetness, the blueberries bursting open to release their syrupy essence, creating a wonderful contrast with the lightly crisp exterior. The warm aroma of freshly baked goods wafted through the air, enhancing the whole experience.
… moreTashina
The WORST Dunkin in this area. Rudest customer service, they all look like they don’t want to be there, they don’t acknowledge you. Coffee is a hit or miss. I went today, (mobile order)Nobody said anything at the drive thru speaker, so I pulled up sat there over 5 min. Finally the girl came (Hispanic w/braces) asked what I needed, rolled her eyes bc I said I have a mobile order and nobody ever spoke at the speaker. She said oh the drive thru is closed.. mmh so why no sign at the speaker saying it’s out? I paid for cold foam this is how my drink was. Just horrible all around! I see why the ratings are so low. I will not bring my $ back here. So I went so Starbucks next door, friendly service, gladly gave me a side of cold foam.
… moreSimmie K
so I went there today to get my latte and the girl on the drive-through said that their machine broke down so they couldn’t give me a hot latte but they could make me a Iced latte instead. I said I didn’t want a iced latte, but maybe I could get a refund please. The girl said that there’s no manager and told me to come to the Drive-through window So I did. She kept forcing me to get the ice latte instead I told her that it was too cold and I have a throat infection and I can’t drink an iced latte. It was then that the lady who was supposed to be maybe the manager who was hearing the entire conversation finally decided to give me the refund.
It’s just that I shouldn’t have to buy something that I don’t want. and also the fact that the girl at the cashier lied that there was no manager present and that she kept asking me to buy something I didn’t want that makes me a little upset. It’s a really small issue , but just you know to maintain their integrity as a business, It’s important not to lie.
I Did get my refund though and got my Duncan latte from another store like a mile away.
… moreLucmarbert Palma
Today, we visited this Dunkin’ Donuts. The place looked dirty, and although the three employees working there were doing the best they could and had a great attitude, it was clear they weren’t properly trained. There was no manager on site to guide them, and they seemed pretty much left to fend for themselves. My recommendation to the manager or owner is to take action, invest time in training the staff, and improve the overall cleanliness of the location. It definitely needs some attention.
… moreKelly Knowles
The staff in the drive thru got my order wrong, when the mistake was pointed out, the manager was very short and borderline rude. After She did something on the computer, she said something to her employee then walked away. The employee at the window said they were making my food. She then looked at her computer and spent a few minutes spinning in circles saying “I dont know what to do” finally the manager came back over and in a very nasty tone demanded i hand over my credit card – nobody had even asked for it yet after charging me for my wrong order. I will not be going back to this location. Between the inability of the employees to handle a seemingly slow morning and the attitude of the manager, this was NOT a good experience. Ill spend more money and go to Starbucks next time.
… moreAllyrain Sandoval
This location always has the most terrible customer service ever and they don’t hide it. Also they will talk shit about you out loud in Spanish. As a Spanish speaker I understood every word and it’s kinda insane that they didn’t even whisper what they had to say.
… moreheaven alibadbad
I’ve been coming here to justify that maybe in the morning it’ll be better but why do the donuts taste like it wasn’t even made fresh like it’s been sitting out for a day or 2. Might I add that the drink order never taste what they’re actually suppose to taste like I’m sorry but this has got to be the worst place to get anything from. Save your money and choose a different location
… moreTammy basden mejias
Very small squishy doughnuts. They were very ok. The staff is very nice and does their best to make quality doughnuts. We tried once that was good enough
… moreRuth Ortiz
This location is very quick and fresh products
The crew members always friendly and helpful
… moreMontana Page
Ordered doughnuts and none of the doughnuts I ordered were in the box! Nothing says out of stock. Instead they gave me not so good looking doughnuts and a few were hard to the touch.
… more