Domino’s Pizza

  3.7 – 539 reviews   • Pizza delivery

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This Freeport Domino’s has a wide food selection including pizza, chicken, salads, pasta and more for delivery, carryout or curbside pickup with Domino’s Carside Delivery. Browse our menu, find local coupons or check the status of your lunch, dinner or late night order.

Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Domino's Pizza 11520

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Reviews

Allyiah N
I had an extremely unprofessional and disappointing experience with this Domino’s location. Last night my order was made incorrectly, and I was given a credit for a free pizza. Today, I called to redeem that credit and planned to pick it up, but I also wanted to add an additional item to my order.

While on the phone, I asked the employee to give me a moment to look at the menu. I asked him to add an item so I could hear the price, then decided I only wanted to add one extra item instead. That’s when the employee became rude and impatient and said, “Ma’am, I have other things to do.”

I explained that good customer service is part of his job, and his response was, “Okay, I have better things to do,” before hanging up the phone on me.

This was extremely disrespectful and inappropriate. I don’t care how many times I change my order — if I’m paying for food, I have every right to decide what I want without being rushed or made to feel like I’m wasting someone’s time. Customer service requires patience and professionalism, neither of which were shown here.

If an employee has an issue doing their job or speaking respectfully to customers, then maybe customer service is not the right position for them. No one deserves to be treated this way.
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Christine Anne
So much for if there’s a problem they’ll make it right. Food such a mangled mess we wondered if the driver had an accident on the way! Cheese dip was a pasty goo that must have been full of oil from the look of the boxes. I think they mistook thin crust for hand tossed. I filed a claim and they only offered a 20% discount!
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Banana Poopoo
WORST PIZZA PLACE EVER!!! OVERPRICED FOOD AND SO MUCH TAX!!!!!! I spent my last few dollars on pasta, just for you guys to give me like 10 pieces, not only am I a STARVING CHILD but now I am a POOR AND STARVING CHILD!!!!! I have been scammed by you guys a lot of times, and now im super poor
DO NOT GO TO THIS PLACE !!!!!
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WillCharity Washington
I’m taking out the time to write a review tonight, due to attention the team working right now, gave to me & my family. I gave an earful of an explanation over the phone, of why I had to call ahead of time before I used my usual method to order pizza on the Dominos app. Long story short: I had credit from a previous delivery order mistake where we didn’t receive what we ordered. Ashley took her time to make certain this was verified, properly credited & handled appropriately. She was very courteous & considerate. The manager (I didn’t catch her name) made a decision to be more than accommodating & offer to use my credit and then some for the previous mishap. Overall, I appreciate their kindness and of course, the yummy 3 pies we normally order (handmade pan pizza w/bacon & pineapple, handmade pan w/Asiago & cheddar cheese & handmade pan w/extra mushrooms & green peppers). My family is extremely satisfied and for some reason, the pizza was so good this time around probably made with additional TLC. Thank you Ashley & the team tonight, we are grateful you made all considerations on our behalf. This made our dinner worth ordering with you! Continue to be customer friendly, it’s very inviting. You deserve to be recognized. Also, had to tip the driver, he was in such great spirits. Idk what’s in the air but I know this team working tonight, is awesome! Thank you again.
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Todd Miranda
I made the mistake of getting the chicken parm. I should really know better. Tiny little thing, really pathetic. It was maybe the worst hero I had in My life. Can’t remember one worse
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Maritza Guerrero
The worst service. I placed ny order at 6:15, right now it’s 7:55, it’s not even in the oven. I asked the cashier to ask, he never asked, then the nanager went to check and told me to wait 10 minutes it’s vbeeb now 15 minutes more. Never again. It’s too late to cancel order.
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Geilin US
Found a long hair, on salty pizza that was made wrong. I ordered an extravanagaza on only half the pie. The other half was supposed to be plain with no toppings on it.
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Taj Baichan
This will be our last order from this Dominos. Inconsistent quality and very dissatisfied with the customer service. Two days ago we ordered two large pizzas, both with double cheese. One pizza was correct with the double cheese, the other pizza didn’t have regular cheese, much less double cheese. Tonight we ordered another large pizza and a medium veggie pizza. The veggie pizza was perfect. The large pizza arrived with half the pizza underneath the other half. Called the store and the person who answered the phone said “Sorry about that. We can send out a replacement but make sure you give that one back to the driver untouched and uneaten.” Seriously? As the photos show, it looks as if half the pizza was already eaten so I wouldn’t touch it. I asked how long it would take for them to deliver the replacement and was told “we’re really busy so 40 – 50 minutes.”

We waited 40 minutes for the first pizza and now have to wait another 40 – 50 minutes because of their mistake. Horrible customer service not usually experienced with Dominos. Guess it’s the franchise owner. We’ll be ordering from local pizza stores from now on. No more franchise chain store pizza.
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CookBooks
The food was nasty the garlic parm chicken have all of this white sauce just thrown on top of the chicken and the mudslide cake was broken and not wrapped with paper like the chicken and the perm bread was. I will never order from here or any restaurants for that matter!!!!
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Melinah St.louis
Just spent $40 on the worst pizza I have ever ordered. Grossly burnt around the edges & about 5 pieces of chicken on the entire pizza. All tomato & pineapple. Disappointing
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