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Cicis Pizza, founded in 1985, offers the best pizza value anywhere with an unbeatable all-you-can-eat buffet experience in Kaufman, TX. Savor a diverse selection of freshly made pizzas, pastas, salads, and desserts, all crafted with dough baked fresh daily. With a lively game room to keep the kids entertained, Cicis Pizza is the ultimate destination for family-friendly dining that’s both delicious and affordable.
Italian chain offering an array of specialty pizzas, plus classic pastas & salads.
Address and Contact Information
Address: 3055 S Washington St, Kaufman, TX 75142
Phone: (469) 527-2424
Order and Reservations
Order: Order online
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Pizza Buffet & Delivery in Kaufman – Cicis Pizza
At Cicis, our passion is to turn everyday life into a buffet of endless fun. We’re serving Kaufman with all-you-can-eat pizza, pasta, salad and dessert for one …
Texas, Kaufman Locations – Cicis Pizza
Cicis Pizza in TEXAS, KAUFMAN. Cicis Pizza – Kaufman 3055 S Washington St Kaufman, TX 75142 (469) 527-2424. Cicis Pizza Endless Pizzabilities logo.
Kaufman, TX – Order Cicis
Our unlimited buffet with delicious pizza, pasta, sides, salads and desserts will keep you coming back for more. Come for the classics where if you don’t …
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Reviews
Bobby Lester
Parking was easy tons of parking. Buffet line was horrible, pizza looks old. After a few slices of nasty pizza. I decided to order one to see if there is a difference. Took a few mins for someone to even ask what I needed while I was at the Buffet line, even though there was probably 10 employees just standing around. I ordered a pizza at 6:40 pm, i walked up there at 7:05 too see if it was ready and it was already up there. So why give me a pager if your not going to let me know that it’s ready.
The one thing I did see is not one person with a hair net. Some of them were grabbing there hair and playing with it and then messing with the pizza. Also not one person wearing gloves that are dealing with any of the food.
Even ordering a fresh pizza still didnt taste fresh. Taste like the pizza dough is old.
Yeah wont be back to this location I would drive to another one in another town if I want cici.
… moreThe one thing I did see is not one person with a hair net. Some of them were grabbing there hair and playing with it and then messing with the pizza. Also not one person wearing gloves that are dealing with any of the food.
Even ordering a fresh pizza still didnt taste fresh. Taste like the pizza dough is old.
Yeah wont be back to this location I would drive to another one in another town if I want cici.
Jennifer Adams
Good stuff. I’m not really reviewing the pizza as I didn’t have much. Mostly I’m happy to have a salad bar in town, I also added salad veggies to my pasta and both sauces (marinara and alfredo), I liked it. The cheesy bread sticks and desserts were great. The two times I’ve been there I got lots of friendly “hello”s when I walked in and someone picked up my dirty plates throughout my meal. Buffet was well stocked and fresh.
Only things I wished they had was spring mix lettuce (or spinach) along with the iceberg lettuce, a bigger salad bar in general, and the pizzas cut into smaller slices (I just wanted a little bit of this and that). But all in all, good! I’m sure I’ll be back.
Edit- Hey they had spinach this time, yay! But no broccoli, sigh. But they do seem to vary their salad bar a little each time, which is nice. And perhaps when they don’t have an item I could ask for it.
… moreOnly things I wished they had was spring mix lettuce (or spinach) along with the iceberg lettuce, a bigger salad bar in general, and the pizzas cut into smaller slices (I just wanted a little bit of this and that). But all in all, good! I’m sure I’ll be back.
Edit- Hey they had spinach this time, yay! But no broccoli, sigh. But they do seem to vary their salad bar a little each time, which is nice. And perhaps when they don’t have an item I could ask for it.
Monique B
I had one of the worst restaurant experiences I’ve had in a long time at this Cicis Pizza location. The entire place felt poorly managed from the moment we walked in. I came in on a Sunday evening.
First, the employees didn’t greet us at all. Instead, they just stared at us like we were inconveniencing them by showing up. Customer service or training clearly isn’t a priority here.
The buffet was extremely disappointing. There were barely any pizzas available, and the few that were out were unappetizing combinations like BBQ pizza and ranch pizza. For a pizza buffet, the lack of normal, basic options was ridiculous. Nothing looked fresh or worth eating. It looked like it had been sitting out for hours. Empty pizza trays covered the buffet line rather than fresh pizza options. There didn’t seem to be a staffing issue because there were at least 6 employees standing there dweedling their thumbs.
On top of that, the fountain drink machine was broken. Instead of fixing the issue or offering a reasonable alternative, they were handing out tiny 12 oz cans of soda, which is not what you expect when you’re paying for a buffet experience.
The worst part was the dining area. It was filthy. Tables were covered in stacks of dirty plates and food, and no one was cleaning anything. Those dishes sat there the entire time we were there. It made the whole restaurant feel unsanitary and neglected. In addition to the lack of hair nets and gloves used by the staff. However, I will add that once I started taking photos of the filth left on the tables for this review, someone suddenly started to clean.
This location seriously needs better management, better service, and basic cleanliness standards. Right now it feels like no one there cares about the customers or the condition of the restaurant. But at the very least, the salad bar was stocked and kind of clean. There is an overpriced arcade with games that will peak the interests of children 8 or younger.
… moreFirst, the employees didn’t greet us at all. Instead, they just stared at us like we were inconveniencing them by showing up. Customer service or training clearly isn’t a priority here.
The buffet was extremely disappointing. There were barely any pizzas available, and the few that were out were unappetizing combinations like BBQ pizza and ranch pizza. For a pizza buffet, the lack of normal, basic options was ridiculous. Nothing looked fresh or worth eating. It looked like it had been sitting out for hours. Empty pizza trays covered the buffet line rather than fresh pizza options. There didn’t seem to be a staffing issue because there were at least 6 employees standing there dweedling their thumbs.
On top of that, the fountain drink machine was broken. Instead of fixing the issue or offering a reasonable alternative, they were handing out tiny 12 oz cans of soda, which is not what you expect when you’re paying for a buffet experience.
The worst part was the dining area. It was filthy. Tables were covered in stacks of dirty plates and food, and no one was cleaning anything. Those dishes sat there the entire time we were there. It made the whole restaurant feel unsanitary and neglected. In addition to the lack of hair nets and gloves used by the staff. However, I will add that once I started taking photos of the filth left on the tables for this review, someone suddenly started to clean.
This location seriously needs better management, better service, and basic cleanliness standards. Right now it feels like no one there cares about the customers or the condition of the restaurant. But at the very least, the salad bar was stocked and kind of clean. There is an overpriced arcade with games that will peak the interests of children 8 or younger.
Elizabeth Aguilar
My family has visited this location a few times and each time it gets worse. After today we won’t be going to this location. When we arrived and went to the salad bar, it was very noticeable the salad was old and my husband asked if fresh salad can be put out. They did change the salad, and when I went to get some i noticed it was not much different then what was previously in there, and the mushrooms you could tell had been sitting out for a while all browned, the croutons were stale and the ranch was not cicis ranch. Completely different and thicker. Did not taste the same at all.
Now the pizza, ALL you could tell had been out for a while. And they only had the variety pizza and one pepperoni pizza. My husband served himself from various styles and he said all of them were cold. And the crust was not the same, as if the pizza was not cooked thoroughly. Only way we got hit pizza was by ordering it.
The dessert, brownies were Completely dry. Usually they’re moist at other locations. Not these, I had to drink my water to help it go down because it was so dry. The cinnamon rolls were ok but again we’re not hot.
Customer service was decent, but for this to be a somewhat new location in disappointed. I was so excited to have a closer cicis but I’d rather make the drive to Mesquite or terrell at this point
… moreNow the pizza, ALL you could tell had been out for a while. And they only had the variety pizza and one pepperoni pizza. My husband served himself from various styles and he said all of them were cold. And the crust was not the same, as if the pizza was not cooked thoroughly. Only way we got hit pizza was by ordering it.
The dessert, brownies were Completely dry. Usually they’re moist at other locations. Not these, I had to drink my water to help it go down because it was so dry. The cinnamon rolls were ok but again we’re not hot.
Customer service was decent, but for this to be a somewhat new location in disappointed. I was so excited to have a closer cicis but I’d rather make the drive to Mesquite or terrell at this point
Reginald Hailey
New location so it was exceptionally clean. The pizza rotation was really quick and all the pizzas were very tasty as well.
… moreW Oliver (Wednesday)
First trip to our new CiCis in Kaufman. I love CiCis, but not this one. I tried keeping a open mind about it being just opened, BUT sorry, can’t do it. Pizza crust was so hard couldn’t cut it with a knife and was horrible. I don’t know what kind of bread was used to make bread sticks, throw it out n get something else. AND…had to stand at counter several minutes n no one acknowledged me, even though they saw me. Finally I asked for service. LAST BUT NOT LEAST, I GOT UP TO GO TO RESTROOM, WHEN I RETURNED MY TABLE HAD BEEN CLEANED OFF! PLACE WASNT BUSY SO IT WASNT LIKE THEY NEEDED TABLE.
FIRST AND LAST VISIT. HOPE EVERYONE ELSE HAS BETTER EXPERIENCE.
When I said something about it to manager..he shrugged his shoulder n said ” why didn’t you just grab another plate?” Well, I already had waited to get a hamburger pizza made because most of pizza had been out for a while I guess that’s why it was hard. Idk. But as a manager he could have been a little more apologetic, I didn’t want a refund, I just wanted them to be aware of how bad my visit was.
… moreFIRST AND LAST VISIT. HOPE EVERYONE ELSE HAS BETTER EXPERIENCE.
When I said something about it to manager..he shrugged his shoulder n said ” why didn’t you just grab another plate?” Well, I already had waited to get a hamburger pizza made because most of pizza had been out for a while I guess that’s why it was hard. Idk. But as a manager he could have been a little more apologetic, I didn’t want a refund, I just wanted them to be aware of how bad my visit was.
chase lane
Not a clean place… was disappointed had to search for a table that wasnt full of dishes then had to find stuff to clean our table. Felt like i needed to use hand sanitizer after using the restroom hard to believe this buliding is new… food was good though…
… moreInked and Educated Math Teacher
We visited the new CiCi’s Pizza in our hometown and had a mixed experience.
Right off the bat, we didn’t receive the usual “Welcome to CiCi’s” greeting when we walked in, which was a little surprising for a brand that’s typically very friendly. When ordering drinks, I was charged extra for a larger to-go cup without being asked. I was told, “We charge everyone more for the bigger to-go unless they specifically ask for the other cup,” which honestly didn’t sit right — that’s not really how that should work.
On the positive side, the buffet line was extremely full, and the employees working behind the line were attentive, helpful, and kept things moving. The kids’ modern play area looked really cool and is definitely a nice upgrade.
The biggest downside for us — and something my husband, myself, and others noticed — is how crowded the dining area feels. There are way too many tables, making it a near-impossible maze just to get to your seat. I understand wanting to maximize space and profit, but removing even a handful of tables would make the experience so much more comfortable for everyone.
As for the food, the pizza was hot and the desserts were good as always, with the exception of the usually perfect brownie. This time it had little to no powdered sugar and just wasn’t quite the same.
Lastly, we also didn’t receive the usual “thank you” as we were leaving, which may seem small, but those little touches really matter when it comes to customer experience.
Overall, there’s a lot of potential here, especially with the staff behind the buffet and the updated play area. With a few adjustments to spacing, communication at the register, and consistency, this location could be much better.
… moreRight off the bat, we didn’t receive the usual “Welcome to CiCi’s” greeting when we walked in, which was a little surprising for a brand that’s typically very friendly. When ordering drinks, I was charged extra for a larger to-go cup without being asked. I was told, “We charge everyone more for the bigger to-go unless they specifically ask for the other cup,” which honestly didn’t sit right — that’s not really how that should work.
On the positive side, the buffet line was extremely full, and the employees working behind the line were attentive, helpful, and kept things moving. The kids’ modern play area looked really cool and is definitely a nice upgrade.
The biggest downside for us — and something my husband, myself, and others noticed — is how crowded the dining area feels. There are way too many tables, making it a near-impossible maze just to get to your seat. I understand wanting to maximize space and profit, but removing even a handful of tables would make the experience so much more comfortable for everyone.
As for the food, the pizza was hot and the desserts were good as always, with the exception of the usually perfect brownie. This time it had little to no powdered sugar and just wasn’t quite the same.
Lastly, we also didn’t receive the usual “thank you” as we were leaving, which may seem small, but those little touches really matter when it comes to customer experience.
Overall, there’s a lot of potential here, especially with the staff behind the buffet and the updated play area. With a few adjustments to spacing, communication at the register, and consistency, this location could be much better.
Ashley Smith
I had mixed experience. Ate here the other day when they first opened they had no pizzas ready, we had to get salad wait 20 minutes for pizzas to be put out. The cashier was really nice, food was great, clean environment. Not one person serving food had any gloves on.
… moreCrystal Freemyer
Food was good. I don’t think it was any different than any other Cici’s. Normal price for normal pizza. The Customers were grabbing it fast. The cooks were getting it back out on the buffet as fast as they could. One employee named Colby was young but very sweet. She came over and asked what we needed and made a pizza for us quickly. An employee came by very frequently picking up plates as soon as customers left. My kids seemed to really enjoy the gaming area. The location was very clean. I seen no trash on the floors which makes the experience nice. I will be back!
… more