chad singer
First and foremost probably the most terribly flavored chicken sandwich in the market. Literally just taste like salt and that is it. Asked for a spicy, had ZERO price. The texture had little to no crunch, and the chicken patty itself was not very big compared to every other fast food chain. The service was subpar and slow. It’s also on the expensive side of fast food There’s an obvious reason why this chain is not nationwide and after trying it for the first time I would never have it again. Corporate, reach out if you want me to save your brand, because as I see it, you shouldn’t be in business with such awful food and terrible service.
… moreTony P
My grandson and myself stopped here to eat after leaving Merlefest.The restaurant is easily accessible from both North and Southbound US 421 with a stoplight at the entrance to the shopping center it is located in. We both ordered the Big Zax Snak Meal and it was ready for us before we filled our drink cups and got a table. The food was fresh and hot when we sat down to eat. Employees were all cheerful, courteous, and friendly. Only problem was the drink dispenser was out of Dr Pepper.
… moreChloe Mendrala
We were so happy with Zaxbys. The atmosphere was incredible. The staff were amazing and helpful. The food was so delicious and we loved every bit of it. The zensation wraps are to die for. The fires were so good too. And the lemonade and tea were superb. We usually do drive thru but this time we decided to go in. Very nice experience. Would recommend to anyone.
… morePhillip Everson
Ordered curbside service on the app. Checked in and waited 15 minutes and nobody bought my food out. Went in and got it myself. Told the person up front that I’ve been waiting on my food. He stated “I think” you have to call the store to let us know you’re out there. You will have to ask the Manager. WTH would I check in on the app then call the store. I wouldn’t even give them 1 star if I didn’t have to.
… moreMandy
Friendly staff, clean dining room, and yummy food. The chicken tacos were amazing!
… moreRobert Keyser
Nothing like placing an online order driving a half and a half to get the food to have the business closed because you do not update your holiday hours with your own organization.
… moreMirari Alejo
The past few times I have gotten food here there has always been hair in my food. it’s always mixed in. they need to start wearing hair nets or something!!
… moreJade Castellano
WORST ZAXYBS IVE EVER WENT TO. cold fries no seasoning. I asked for extra sauce and PAID FOR IT and we got not a single sauce in the bag nor fork for the wings. And not a single napkin in site either.
… moreGijoe0618
Went here for the first time a few months ago and found a hair in my food. Wife and friends went here a month ago and found a hair in one of their foods. Wife just got us some tonight and there was a hair in ours again. Clearly the people making the food are either not clean shaven and it’s falling from a a beard or they’re not wearing hats like they should when making food. Now we have been here many other times and it was fine but 3 times now with the hair come on… Will never come back to this store again. This is absolutely disgusting
… morejim dunde
Very slow service in the drive through.
Top of the $$ scale for prices on fast food chicken sandwiches.
Had to ask for ketchup, napkins, spoons.
Fried chicken sandwich was no flavor except mega-salt.
Fries were equally salty.
Shakes but no spoons.
Won’t go back.
… more