Paul Waltrup
This is essentially a drive through only location. Somehow the modern renovations created a smaller more compact dining area, a slightly wider drive through area preorder, and yet has 1/2 the parking. You also now need to make a u-turn when making a left into the store and they don’t seem to monitor their parking lot. Few customers in the store yet all spots were full. Good luck waiting in line! There are a couple of self help kiosks and 1 register. Pretty smart when a high school like to visit at lunch.
I ordered on the app, arrived 5+ min after the app alerted me it was ready, discovered the fancy new togo shelves were bare, waited another 5 min for the 1 front of house employee to show up so they could get my order from the back.
The Wilson Blvd renovation was a model of how it should be done so just go to that store for a better experience
… moreDavid Morrison
Lowering my rating after the automated response – you’d think the franchisee would be monitoring these reviews. The message is clear after taking down the fence line mural and building a dining room with 4 tables: “we want make money off the neighborhood and it’s kids, but we don’t want you here for more than 5 minutes.”
*****
My kids and I were excited to see the newly remodeled location, a the place has the same footprint, but now there are only 4 to 5 tables. Really disappointing that they’re sticking to a COVID era business model shaped around carry out and drive through. What are the doing with all the square footage…is this a front?
… moreJonathan Constine
This used to be a great McDonald’s with a great staff and a wonderful atmosphere. After 5 months taken to tear it down and rebuild, they have managed to ruin everything that was good about it. The seating is a tiny fraction of what it was. All of the few tables were taken; the only option was to sit at a communal table. The service for pickup meals is much slower than before, with food not being put out when ready. The atmosphere is mechanical and sterile (not in the health sense of the word). What a shame.
… moreJulie Smith
So this McDonalds is finally open again, and they spent over a year and a lot of money to make it worse in every way. The space for customers is tiny, maybe 1/6 of the total footprint. Perhaps three tables total. No PlayPlace, of course. This is really a drive-thru location now, I wouldn’t use it for anything else. Ordering ahead on the app is useless because they don’t start your order until you are there as reported by your surveillance phone. I waited 15 minutes for an order placed ahead; it would have been much faster to just do the drive-thru as that is all they really want to do at this location.
Oh, and they have only plowed part of their parking lot.
Drive-thru only if you like that sort of thing. I used to come here a lot before the rebuild, but they broke that habit for me and now it will stay broken.
… moreRonald Ryan
CLOSED NOT HERE JUST DIRT AND CONTRUCTION …google maps is dishonest and wont mess with a big company like mcdonalds so little business take note and see how your treated differently…this mc donalds is closed being rebuilt from ground up a dirt hole not just remodeled but google maps wont update it to closed even temporarily. Other business should sue google maps for being treted differently then big business……It’s closed nothing there may be being rebuilt but it’s dirt right now months n months away if even this year
Google and McDonald’s are being weird and not updating it as closed so people are traveling here and it’s closed.
Google can see street view of red building in my picture and the nothing where mc Donald’s used to be in my picture but they refuse to update this listing to closed or gone or whatever showing it open
… moreMatteo Theobald
The new remodel is so bad. Removing the refill station made a team already working hard have to stop their assigned McDonald’s job to refill my drink. Such a bad system. Food is McDonalds food so it’s solid. New space is way too small and feels so cramped.
… moreStephanie Chu
the quality of the food is just so bad after the renovation… it was a bit better before!!!! really sad. this was my go-to location.
… moreKatie Rensler
I hadn’t been to this location in more than a year, and I can see how the service has somewhat deteriorated. Firstly the store is a complete mess, the bathroom wasn’t as bad as the dining room area, and it looks like they haven’t ran a mop through here since this morning. When I came in there were at least ten customers waiting for their orders. Most of them did not appear happy to be here, and I overheard a few customers complaining to the employee about the extended delay for their orders. I ordered a Big Mac sandwich with small fries through the app. After about 8 minutes o waiting with everyone else, I needed to ask one of the employees behind the counter about my order. I appreciated that she took care of my order at that moment and I was able to find a spot at a dirty table. This e Big Mac was decent but the small fries for$2.50 was absolutely positive not worth the price. They were kike warm and the only saving grace was the three packs of salt that I added.
… moreCloud Fusher
I don’t understand people who hates thir costumers and keep working. 0 star… so rude lady , no hello, no how I can help you or anyone. Just throw on the desk my order like I’m some dog. And when I ask why this oatmeal just a water she been so rude and said you have to add fruits and then everything will be fine. And stay front of me and making fun of me on Spanish with other coworker. Girls you may go back to your country and be like that there not here with as. That was so rude. Speak English front of costumers not all people understand that language. I just didn’t say anything because don’t want be look like a Karen.. but respectfully I pay for my food and no one can act like I come in to shelter and ask some free meal… DISGUSTING PLACE
… moreFenglei Gu
Very inefficient and unprofessional, waited for half an hour and got a fish burger that missed the cheese
… more